MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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836 results found
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Phone daily deals notification bugs
I get popup notification on store daily deals on my phone ie.: buy gems with gold or buy 550 gold for 50 gold. The popup is not outdated but when I open the app the notified deal is NEVER actually in the store daily deals.
1 vote -
Full-art Land not buyed
I bought two full art lands without receiving them correctly as you can see in the attached files
1 vote -
Jungle Hollow Alt Art not usable
Just bought the Jungle Hollow card style in today's Daily Deals. It shows purchased in the shop. However, when trying to change the regular Jungle Hollows in a couple of my decks to the new card style, there's no option to. I tried restarting the game, but still cannot access the new card style.
1 vote -
Cartas não disponíveis para compra
O card Mox de esmeralda não aparece para ser comprado na loja e eu jogo várias partidas no modo histórico em que o adversário tem essa carta. Quero saber como faço pra comprar esse card.
1 vote -
日替わりセールに何も表示されない
ストアで日替わりセールタブを選んでも何も表示されない。あるBBSでunsanctionedのフルアート基本土地が販売されているという話を聞いたが、私のストアには何も表示されていない。
Steam版でログインしてみても駄目だった。1 vote -
Golden Pack progress eliminated
I logged in this morning to notice that all of my golden pack progress was eliminated. It wasn't much, but it was more than 0, and I'd like to have it back.
1 vote -
Major Rarity card not found in at least the last 2 opened packages
I've been opening packs today, but everytime I touch the hidden one, it reveals itself then disappear with the rest of the cards. I imagine that this is the animation you wanted, but the main card is missing in the collection as for an additional mighty-rare/rare token. It happened twice at least and I understood that people have been reporting this quite a lot. Thank you for your service.
1 vote -
1 vote
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Return of Dragon Whelp
Dragon Whelp seems to be one of the few Pets that do not return to the store, but being the first pet he should be a non rotating pet like Brushwagg our Sol Ring. Bring back the Dragon Whelp!
1 vote -
Opening Nazgul
Despite spending digital currency on all 9 Nazgul when the product released, I'm still opening them in packs.
1 vote -
Bug
Al adquirir la oferta del boundle de gestos de pirexia no se han instalado y no aparecen durante la partida. Es una estafa!!me he gastado 7000 de oro para nada
1 vote -
28 rares missing from LOTR packs
Almost finished my LOTR collection, but with 32 rares still missing.
This morning I opened 4 packs but I only received Gems instead of rare cards!Except the Witch-King Bringer of Ruin that should be added from the Mastery, the other rares cannot be found in packs.
the list of missing cards is the following:
Frodo Determined Hero
Gandalf White Rider
Gollum scheming guide
Fires of the mount doom
Galadriel gift giver
The Balrog, flame of Udun
Bilbo's Ring1 vote -
Request to change the wording to a less insinuative word.
Can we please change the word from "purchased" to "acquired"?
I don't need my parent/wife/partner/etc thinking that I've spent money on Arena acquiring a particular item when in reality I may or may not have.
"Purchased" has a much stronger association with spending funds than "acquired" does.
1 vote -
Card bought on daiky deals
I have a problem with a purchase that I made in daily deals, the card blast zone was bought, game currency was spent, but the card is not available when I try to create a new deck
1 vote -
Store
It's unfair that mtga doesn't have a official store on their website where I can buy all the cardsleeves and cosmetics; why do I have to wait??? For them to appear???? Is it because so we can stay on the thirst by doing quests & buy gems??!!!
WELL I QUIT!!!
1 vote -
packs
MOM's set collection is not finish ,but today i open new pack, i only have gem, no new rare or mr card, i try two time is also only have gem.
1 vote -
Fix the ingame store your gam
Fix the ingame store there are times we pay for things and nothing happens I just bought the phylax and rat pack and it's been 5weeks now and still don't have any of the cards I bought
1 vote -
Absurd costing
It costs $67.99 canadian to buy enough gems to get the lotr lands. Vote if you'd be willing to pay $10
1 vote -
Missing Level Boost Reward Details
Previously, the level boost window displayed the rewards I would obtain upon purchase, but a particular update has caused these displays to disappear. These details are crucial in estimating the gains from purchasing the pass and determining how many packs I need to buy. Thus, I am hopeful that this problem can be resolved to accurately guide my purchases.
1 vote -
Daily deals not working
I bought a discounted card (ancient copper dragon) from the daily deals part of the store but when I try to add it to my deck it does not show up in the cards I own but when I went back to the store it was still showing that I had purchased the card. So I'd really like my card or a refund please.
1 vote
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