MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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845 results found
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Tienda
Compre objetos en la tienda(cartas de Ral) y tras una semana no han aparecido en mi colección de cartas para usar
1 vote -
March of the Machine: Aftermath 10x pack did not show acquisition pre-restart. No awarded Gold Packs, too.
I was thinking of buying some Aftermath packs to progress Wildcard Progression. Went to the store and finally decided to get a x10 pack that contained Jolrael. When I clicked purchase, I did receive Jolrael and the card style but none of the packs initially. No gold packs were awarded, too. My coins showed no sign of deduction, so I tried again. Same result. No x10 pack but a copy of Jolrael. No coin deduction. I decided to restart.
My coins were deducted for x20 packs which can be seen in the packs section, two copies of Jolrael remain and…
1 vote -
No LOTR stardard cards and boosters, only alchemy.......
On my store and deckbuilding theres no Standard boosters or cards from LOTR new edition.....only Alchemy boosters and cards.....even the 3 free boosters.....
1 vote -
Arcane Signet - incorrect information on MTG Arena
When you try to buy Arcane Signet's 3D artwork, MTG Arena provides incorrect information - it says "This style is acquired by entering a code. Go to Magic: The Gathering Promotional website for more info." However, the words should read "This style was available at a special event but is no longer available."
1 vote -
Mastery Orbs in the wrong Season
I completed Phyrexia: All Will Be One Mastery and had extra mastery orbs compared to the cosmetics I was able to unlock. I thought nothing of the issue because it wasn't harming anything. Upon completion of the March of the Machines Mastery, I am missing a Mastery Orb and can not unlock the final cosmetic on the red tree. With the season ending, I would like to be able to get the last cosmetic before it goes away and I would have to purchase it.
1 vote -
1 vote
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1 vote
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I found a bug in the store daily deals not positive how it happened though
I found a bug I'm guessing i purchased all the ancient elder dragons on sale in daily deals (june 8th) but when I went to create a deck with them I copied a old deck changed commanders to the legendary dragon that has all 5 colors then I went to add the other 5 cards I bought and none of them are in my collection but it says I can craft them
1 vote -
MTG arena card not going into my collection
I had saved up 600 gems to buy todays daily deals, I bout 2 dragons for 240 each. When I bought them, I checked my collection, and they never appeared. This sucks because I just wasted 480 gems.
1 vote -
Suggestion: Split Mastery Pass Into Cosmetic and Card Reward Tiers
The mastery pass is somewhat pricey for what you get. I don't care about cosmetics, so 40% of mastery level rewards, in addition to the level 1 avatar, sleeve, and pet hold 0 interest to me, and is actually holding me back from purchasing it, since I'll only be using at best, 60% of the items included (since packs aren't a guarantee of value).
I'd probably find myself spending ~2200 gems on the mastery pass if it included no cosmetics/orbs and only had the card/pack rewards that the current 3400 tier has.
My suggestion is to create a third tier…
1 vote -
store bug with sleeves and lands
i was getting sleeve changed to lands. i don't think i needed to purchase the lands. the sleeves were randomly popping up, and the lands took gems.
1 vote -
Store - Purchased Lands on 6/4 not showing in deck builder
Today, June 4, the 80’s style lands that I purchased are not showing up in my card collection. Is this a bug?
1 vote -
Even less pre order rewards
Pre order card and card style rewards for play bundle doesn't exist. This is getting sad at this point. You guys were already doing bare minimum as rewards now taking that away too. There is no efforts to encourage to buy the products or rewarding loyal player base. Cards, card styles and other cosmetics are already expensive for this game. instead of seeing improvements and more sales, valuable bundles,better pre order rewards etc. This company greeding over giving away one card and card style. JUST ONE!!! This is getting beyond ridicilous. Not even doing the bare minimum at this point.
1 vote -
offres du jours
LA BOUTIQUE OFFRE DU JOURS NE MARCHE PAS !!!
PIÈCE ET GEMMES CONSOMMER ET CARTE NON REÇUEsav et bug ne répond pas ! d’ailleurs nulle part
satannatas#98477
tyrranax rex aujourd'hui (gemmes)
atraxa, grande unificatrice il y a 3 jours (pièce)REMBOURSER LES GEMMES LES PIÈCES MES 5€
OU DONNER MOI LES CARTE QUE J'AI PAYER !!!!!!!!!!!!!
1 vote -
cannot purchase with real money
When trying to purchase with real money, i select the product, and then click the value to go to the next step.
At this time the application gives me the spining orange circle and doesn't go anywhere else.
Doing this on the mac version.
1 vote -
Mastery Pass Level 44 did not grant pack
Mastery Pass Level 44 did not grant a pack. Gained 750 EXP from win, went from level 43 to 44, no pack granted.
1 vote -
Unique cursors in the store 🙏
Can we get some unique cursor skins in the store? :>
I'll throw money at you.
1 vote -
5/22/23 Daily Deals Error
I wanted to buy certain styles (like Reckoner Bankbuster and Fable of the Mirror-Breaker) since I really liked them and, because they were discounted I thought it was a really nice opportunity to get them, but the game doesn't let me purchase them and gives me an unknown error.
1 vote -
Se cierra el juego
Cada vez que trato de abrir la tienda en el juego de PC el juego se cierra solo y no puedo comprar sobres ni nada en la Store, solo me pasa en el juego de PC.
1 vote -
arena code not working
I entered a 6-pack MOM arena code and it doesn't work for me. I don't remember sending any code for this set. Could you confirm if I am correct? Thank you :).A suggestion, you should implement some tool that will show the codes you used from each expansion. Another option would be to show the day the code was redeemed. Thank you
1 vote
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