MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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845 results found
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Bug
I noticed some card skins are not displaying. For example, I have a special Teferi, Hero of Dominaria skin and it no longer appears.
1 vote -
1 vote
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Djeru and Hazoret card style
Djeru and Hazoret card style vanished when I selected it. I ended up getting the chrome host seedshark style instead.
1 vote -
March of the machine packs giving historic cards
Was opening March of the machine packs and noticed I’ve gotten some historic cards not part of the set at all. Pretty weird bug but would prefer getting the right cards part of the set.
1 vote -
Daily Deals Bait and Switch.
I selected a card style I wished to purchase but instead of the one, I selected I bought the card style of a different card. Attempted to buy Deeproot Elite and it instead purchased Dejeru and Hazoret instead.
1 vote -
store
In the Store, under "Packs", the white icons are for standard legal sets and the orange are for packs in sets that are not standard legal. However, Baldur's Gate has a white icon and doesn't have the "Important Note: This cannot be played in the current Standard format." warning above the packs. Baldur.png showing Baldur's Gate packs with no warning, and baldur2.png showing the appropriate warning for a set that is not Standard Legal.
1 vote -
no bonuses
Bought 19 packs and got none of the mythic rare to common wildcards it said i was supposed to receive. There were quite a few, from the bonus wheel, and the packs I opened. Also the bonus wheel for the reward challenge wasn't registering this morning. I played nothing but red and green, and it only granted me a reward for 1 out of 10 games I played. I'm playing from my pc.
1 vote -
Welcome Bundle product is missing gem quantity in description on iPad
The Welcome Bundle product is missing gem quantity in description on iPad. How many gems does 4.99 buy?
1 vote -
Got ripped off
Spent ten dollars on gems and never received them! WTF!?
1 vote -
Daily store bug
Purchased Efreet Flamepainter from daily store and did not receive it! I did purchase it while I was using mobile app on an actual mountain so maybe that messed it up. But I have proof of the purchase and not receiving it in these screenshots:
1 vote -
Pre-Order Mom not working
MOM pre-order doesn't work - it just says working and then I have to force quit the app
1 vote -
Mastery Tree Issue
The mastery total at the bottom of the Mastery Tree says 30/30 but not all the orbs have been active. It looks like the orbs activated are out of sync from the 30/30 indication below. I know I'm almost complete since I'm 2 away from the 'infinity' daily gift. I should have all the avatars, but I do not.
1 vote -
Innistrad Remastered Pack Default is Annoying
For those who play Standard, the new UI is annoying because it autoselects the latest set when you go to buy packs. But the latest set isn't playable in standard. I can't tell you how many times I've accidentally bought those packs... This is an example of bad UI design.
1 vote -
Currency translation
I am from Turkey and i have been using android for MTG Arena to buy gems etc. but recently prices for my country changed. Now it cost around 2,200 TL for 20k gems up from 950 TL. But 20k gems is $100 which is around 1900 TL so prices are not only up but it is even more than $100. A lot of gaming platforms like steam/battlenet/epic games etc. are adjusting their prices for our country because inflation is insanely high here. So a $60 game here is like 600-700 TL even though $60 is like 1200 TL.
Seeing the…1 vote -
Clicking through open store items breaks store
Clicking through an open daily deal item onto another purchase button breaks the store, and I accidentally purchase other items. The initial item I wanted disappears completely from the store until game restart, but pops up next to other items I click purchase on before confirming payment.
From the screenshots, I tried to purchase Atraxa style and accidentally purchased Geth by clicking through the dialogue. Atraxa is now gone.
1 vote -
Purchased Beholder Pet, was given flensing raptor pet instead.
Purchased Beholder pet, was given Flensing Raptor pet instead
1 vote -
Missing footnotes on "REWARD DISTRIBUTION & DROP RATE INFORMATION" page
The "REWARD DISTRIBUTION & DROP RATE INFORMATION" page (https://magic.wizards.com/en/mtgarena/drop-rates), linked to from several places in the Store is missing information. The text contains, by my rough count, about 11 footnote marks in the form of single* and double** asterisks. However, there are no corresponding footnotes on the page itself or linked to. It's unclear how many actual footnotes are meant to be there, as the marks appear on the same words several times (4 times on "cards", for example).
Silly as it may be, this is actually text that's probably really important for legal reasons, so don't overlook…1 vote -
Bought ebondeath got brushwagg
I bought ebondeath through the daily deal at 13500. There was a display issue showing at ego death at 15000. I clicked on 15000 but got brushwagg instead.
1 vote -
Jump In! Event: my hero exploded (conceded) without me actually conceding on a won game. (really frustrating)
So I was playing a Jump In! Event and was losing the match. Then i managed to get so much value from Braids (was playing an Orzhov cultist/ninja deck) and i was 1 turn from winning the game and getting my reward. At the end of the turn I sacrificed my Skeleton and the I just exploded. Im almost sure I still had plenty of cards in my deck so I dont really know what happened
1 vote -
Store dont work nice
I bought a token token but I bought a skin/foil of a card. However, that skin cost as a draft token, 9000 gold. I don't want to lose the gold, what should I do?
1 vote
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