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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3400 results found

  1. the card Shadows Verdict is broken it a black card that says destroy all creatures with converted mana cost 3 or less and it doesn't 3

    Shadows Verdict is broken for destroying converted 3 or less its only less if they are converted 3 it doesn't destroy them/

    1 vote

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  2. Sanctum of calm waters bug

    The bug basically happens whenever the game asks me if i want to trigger the sanctum of calm waters' ability. I'm a PC player. The text says something around the lines of [ARG 1 OUT OF RANGE 0 TO 0]. (It should probably say like “Draw X cards? ” or something around those lines. I also heard about this bug happening with other cards.

    2 votes

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  3. Mastery pass.

    I think that creating specific exp and coins misions for the those who have the mastery pass would be a good idea because more people will ended buying it.

    3 votes

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  4. Request Time Out

    I get a constant request time out when playing. this has been going on for weeks

    1 vote

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  5. Low graphical performance play mode

    Hi there,

    it would be amazing if there was an "low graphical performance" play mode, were the graphics would go e.g. 2D. This might safe battery on a notebook and the game might run smoother in some battle which went "wilder".

    its just anying to loose because your opponent created a several hundreds of token at once and your computre couldn t handle it. and then you lose because of timeout...

    sincerly

    4 votes

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  6. Wrongly calculated dmg

    Match between player named "Jesper" and "spicyredpirate" on 24.12.2020 at around 21:06.
    Fervent Champion attacks. Another Fervent Champion gives him +1/+0 boost making him 2/1 creature. Castle Embereth gives all creatures +1/+0 making this Fervent Champion 3/1 now. Rimrock Knight was played from hand as an instant giving this Fervent Knight +2/+0 making him 5/1 now.
    Next, this Fervent Knight is being blocked by my Yorvo, Lord of Garenbrig who is now 7/7.
    FOR SOME REASON, this Fervent Knight KILLS my giant... Please explain how 5/1 creature kills 7/7 giant........?

    2 votes

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  7. Create a better solution for corrupted downloads

    TL;DR: Provide a way to scan the downloaded assets to look for corrupt ones, and force re-download of those.

    Details:

    For months I've had problems downloading MTG Arena - it always would scan for errors after a play session (but never seem to find any), and be prone to crashing. As of the update 2 weeks ago I couldn't even get into the game.

    When I would check the logs, sometimes it would complain about a corrupted file - if I could find that file in the download data I could delete it and force a re-download, and that would…

    1 vote

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  8. Implement a queue where you can ban 3 cards you dont want to play against

    I want a queue where I dont have to always play against the same decks of people who sold their souls to the magic gods and only play the top tier decks.

    4 votes

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  9. Ban Ugin

    If Ugin hits the board the game is over. Literally impossible to play around for most decks.

    144 votes

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  10. Draws due to e.g. server issues should not affect ELO (or whatever rating system is used behind the scenes)

    I was attempting to play a ranked historic match and after waiting a while (~ 1 minute, I was doing something else while waiting so I don't know the exact time), matchmaking ended, I was paired against another player, and the match immediately ended in a draw.

    However, when loading the next match I noticed that my Mythic ranking had dropped by over 20 places. As the player I was paired with had a lower ranking, the most logical explanation for the discrepancy is that the server-induced draw had affected the ratings of the players involved in the match the…

    1 vote

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  11. Tribute to Bob Ross

    Maybe their should be a card, or play set of cards, with the following effect:

    The Painter
    Legendary Creature—Human Artificer

    "When this card enters or leaves the battlefield, choose up to three players. For each player chosen, give them one of the following paint counters; White, Blue, Black, Red, or Green.

    This creatures toughness equals twice the amount of "Experience Counters" that you have plus 1.

    This creature's Power equals the amount of "Paint Counters" you have.

    1 vote

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  12. Lithoform Engine card sleeve in game looks ...rather unpleasent..

    I really like the look and animation of the Lithoform Engine card sleeves in the menu. Nice minimalistic lightning-animations. That's what I wanted to spend my gems on.
    In game it's rather annoying to look at.
    The animations are clunky, they have big fat white gradient-lines to those flying segments.
    And these segments don't even line up with the underlying drawing.
    And when you trigger it multiple times, it looks even worse (cause it's not minimalistic enough, I'd say)..

    Is there any chance to have these annoyances to be fixed?

    Thx & bye

    1 vote

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  13. When you will update your f**** game ? fdfdffdgfgfqgfg gg g fgfg sfg sg

    take money is cool but your software must be ok !
    black screens and so on !
    draft lose because of ****** team who create and update the game !
    fed up !

    1 vote

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  14. Extending best of three for arena cube

    Thanks very much for Arena Cube - it was really fun!

    Some feedback: I strongly prefer playing best of three, so I wish that mode had been available the whole time.

    Thanks

    1 vote

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  15. keep Bo3 cube draft up longer

    Once again I am sitting here excited to spend my gold and gems playing a fun format on Arena but I cannot do so because of an arbitrary decision to end Bo3 Draft earlier than Bo1 for the same format. Why do this? If the reason is queue times being long...who cares? I'd rather wait in queue for 20 mins to play a game I want to play rather than not have the option to play it at all.

    You are taking away a game mode from people who want it. I want to play Bo3 cube. If my only…

    2 votes

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  16. Draft with Friends

    Please making drafts with friends (e.g. I have 6-8 friends. I want to draft with them).

    19 votes

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  17. Basic Social Functions

    Hey everyone! Long time Magic fan here - I think a HUGE weakness of Arena is that there are almost NO ways for me to onboard other people into the game or to maintain interest among friends. One of the reasons this game still exists in general is the social component of playing in paper which allows players to keep each other interested (and invested) in the game.

    Here are some basic social functions that would give us ways to interact with friends and therefore maintain broader interest in the long term:

    • Friend people you meet
      This is a basic…

    215 votes

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  18. Offer Arena Gift Cards

    Similar to Xbox, World of Warcraft, and others, having the ability to purchase in game credit at stores/online makes for an easy gift and more profit for Wizards.

    6 votes

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  19. Add a mode "quick game" with VERY low timers

    Add a mode "quick game" with VERY low timers

    8 votes

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  20. Need a more visible reminder for Events that are about to end

    As stated in the title. When there are multiple events active, some of them get pushed off the featured list on the front page. I had an active Kaladesh draft going (was at 6-1 I think) but kind of forgot about it because of the Cube and FNM stuff going on and was surprised to see that KLD had ended. There should be a more visible reminder that events you are participating in are about to end. This didn't 'hurt' me too much this time because I had already played out most of that draft, but I can imagine there…

    2 votes

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