MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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736 results found
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store purchase failed unknown
Store Purchase Failed Unknown - unable to buy items for money -- Critical! - I was told it might be fixed with the next PATCH! we want to buy things!
1 vote -
Store Bug
I cant bbuy gems in the store. I Also cant change my paying method. Pls help. I also did a new installation. Doesnt work.
1 vote -
store won't let me buy gems
I want to buy the new ixalan alchemy bundle but I need gems to buy it, when i go to buy gems i get the following error
5 votes -
9 votes
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store purchase failed unkown
Store Purchase failed unkown when trying to buy gems through steam
7 votes -
I cant buy the begginers/welcome bundle.
i cant pay the begginer/welcome bundle, when i click to buy it it says "Error in the store", after that appears the steam window for paying things in games and i click on apporve, after that that window closes and i dont get the bundle, i do all in my hands to do it and i cant buy it.
1 vote -
store purchaces
Unable to buy gems in the store. Getting store error message. I'm attempting to give you money. Why wouldn't you fix this immediately?
2 votes -
Mythic Booster Gold Rare Wildcard?
What's with spending 1300 gold on a MYTHIC booster pack only to receive a gold rare wildcard? The extra gold spent on the Mythic pack suggests you are guaranteed a Mythic, at least if you haven't completed the Mythics in the set, which I had not.
This is the second time I have spent the 1300 to get a MYTHIC booster pack, only to receive a regular gold rare wildcard from it. I doubt i will be purchasing more of those.This seems like false advertising. A scam of sorts. If you purchase a Mythic booster, you should ONLY be…
2 votes -
Cards from packs all show as new when opening on Android
When opening packs on my android all cards show as new, except for ones that have been opened before within the same instance. IE if I restart Arena, they go back to all showing as new. Would be nice it it actually checked my collection and didn't show every card as being "new"
2 votes -
Sleeve Glory for Kaldhein in the store
Please add Glory for Kaldhein sleeve in the store, or add the option to buy more items.. for example, inside the profile add all the sleeves, companions and avatars with the lock icon with a option to buy.. you are losing money.
1 vote -
Every card is "First" no matter how many I have
Every card is "First" no matter how many I have.
4 votes -
Booster mitico
Comprei 2 booster moticos porém só veio em um uma carta mítica rara no outro veio apenas um coringa raro.
1 vote -
Forgotten Perils Bundle
I purchased the Forgotten Perils bundle only to find that I can't use the Resplendent Angel card style with my M19 copies. I didn't realize that I would need the LCI version of the card in order for it to work, as I did not see that mentioned anywhere.
There is no reason for me to spend wildcards when I already have four copies of the M19 version. There should be a clearer warning that a style can only be applied to one version of a card, or better yet, allow styles to be applied to other printings.
3 votes -
Gold pack progression missing
I am missing three stages on my golden packs as of this morning and I want them back. I find it unfair that my stuff was rudely taken away. I've had those progressions since two days ago when I bought packs on lost caverns of xilion. This game just keeps getting worse and worse.
1 vote -
No otorgó recompensa token draft
Al llegar al nivel 15 de maestría no otorgó el token draft como recompensa.
1 vote -
Mythic booster pack bug
I opened three Mythic Ixilan boosters and received one mythic, one rare wildcard, and one rare. The last rare should have been a mythic, and this is a bug. Please look into it, and if you have a chance refund send me a mythic rare since that’s what I was shorted. Thanks.
1 vote -
Please put the John Avon Unhinged full art lands back in the shop
Please put the John Avon Unhinged full art lands back in the shop. They are some of the best on Arena and were only offered in very specific circumstances. I personally only have two (Forest and Mountain) and would love to complete my set. I find myself being excited about playing Red/Green/Gruul decks just so I can use these lands. They have gained a large amount of popularity from content creators such as LegenVD and would be a fan favorite.
1 vote -
Unable to purchase welcome bundle
Unable to Purchase Welcome Bundle. It makes the purchase noise but nothing happens. Nothing happens when clicking "change payment type" in the bottom right corner. Followed all your troubleshooting guides - steam overlay is indeed enabled everywhere; antivirus disabled.
Please Provide a solution.
1 vote -
bug
Didn`t unlock pass
I can`t unlock Expert pass. Althought pay diamond 3,400
1 vote -
ixalan full art lands not found
I buy a budle of ixalan full art lands for 7500 coins and they can't be found anywhere in my collection. My name in game is ChimeraFlint! #01889
1 vote
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