MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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285 results found
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The Edge of eternities alchemy packs contain wrong cards
i've opened 3 boosters already and all of them had cards from older alchemy sets, is this intended?
1 vote -
Arena Store
Visual bug in the store.
Drop-down menu is hidden by the purchase options.2 votes -
Bug serveur boutique
Le jeu crash à chaque fois que j'essaie d'accéder à la boutique ou aux boosters récupérés.
Le chargement se lance mais crashe ensuite.
J'ai réinstallé plusieurs fois le jeu mais le bug persiste.
Merci de votre aide.1 vote -
Card sleeves not appearing correct in store
I saw a sleeve that I thought was the little one eyed guy, it turned red after leaving the store and coming back, I bought it because I thought thats what it was. After purchasing it, it turned out to be a different sleeve after reloading the game three times.
1 vote -
Alchemy packs are bugged
I received non AEOE cards by opening AEOE packs.
I bought the 20 packs collections for 15k gold and I noticed some of the cards were not from AEOE.
1 vote -
daily deals
Good afternoon.
I bought several black cards (instant, land, creator, sorcery) today for gold and crystals in "daily deals". But after two hours of searching I couldn't find them anywhere, in any catalog.This is the second time this has happened. Before that I also bought a "land" card.
Please activate the purchased cards or return the gold and crystals.
Thank you.1 vote -
Didn’t receive mastery reward
Reached level 21 on mastery pass and didn’t receive the reward, it was 2 mythic rare cards, very sad please fix
3 votes -
YEOE Packs Not Giving YEOE
Purchased YEOE packs from the store and I'm not receiving YEOE cards in them, what gives? It's really disappointing to save up gold for so long only to not get the cards you want.
3 votes -
When buying a pack, when you switch to a different set (from EoE) the list of sets is hidden behind the cost of packs for EoE
When buying a pack, when you switch to a different set (from EoE) the list of sets is hidden behind the cost of packs for EoE
1 vote -
Stuck at Retrieving asset manifest
I am stuck at Retrieving asset manifest.
I have tried numerous things to get this issue to resolve. I am unable to boot the game or produce any logs.
This is via steam.
3 votes -
Unable to purchase Edge of Eternity brawl decks
After patch 2025.50.20 and patch 2025.51.00, I still can't buy any EoE brawl deck. So, despite what you say at "bug fixes" at 2025.50.220 patch notes, no, decks are no back in the store! Tested in Windows PC and Android
1 vote -
currency incorrect in arena shop after vpn use
Hi,
I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.
Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.…
1 vote -
Currency in shop incorrect after using VPN
Hi,
I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.
Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.…
1 vote -
MtgArena Alchemy Set Doesn't Give Check Lands
I have probably spent more than 20k gems on the new EoE alchemy set and it says im only 75% ish in collecting it. I have all rares except for the check lands, in fact it gives me rare gems instead of check lands. I added pictures to show this.
7 votes -
Inconsistent pricing in store
Store pricing for Arena Anthology I and II inconsistent with other pricing. Most (all up till now?) pricing in coins is 5 times the price in gems. The pricing for these items it 5X plus 5000. Was this a deliberate price choice?
1 Go to the store -> featured.
2 Using PC - Win10.
3 Inconsistent pricing.
4 Expect all coins cost to be at 5 times the gems cost - or consistent with what multiplier is chosen int the future.
5 See attached screenshot in Word
6 No workaround.Suggestion: Please note what type of files are allowed, and…
1 vote -
missing card in arena anthology 2
I purchased the Arena Anthology 2, I got far less cards in the unlock animation than I thought,I went to check and I am indeed missing most of the set.
9 votes -
Arena Anthology 2 Missing Cards
When I purchased Arena Anthology 2, I got far less cards in the unlock animation than I thought. I also got x4 40 Gems due too already having x4 copies of a Mythic card? That makes no sense as the Anthology cards are unique right? Anyway I went to check and I am indeed missing most of the set.
Missing:
Thought Scour
Control Magic
D*amn (i guess this is censored???)
Barrowgoyf
Flame Slash
Pyrite Spellbomb
Empty the Warrens
Fiery Confluence
Pyrogoyf
Ignoble Heirarch
Rofellos, Llanowar Emissary
Eternal Witness
Life//Death
Grist, the Hunger Tide
Wrenn and Six
Currency Converter
Triplicate Titan14 votes -
Golden Pack progression
Golden pack progression is not working again... Buying standard legal Pioneer masters packs doesn't count towards golden pack. Pls fix this. It's soo annoying that this thing is happening to me for the second time. WTH wizards
1 vote -
Achat dans la boutique introuvable
Bonjour, à plusieurs reprise, après avoir acheter des terrains dans la boutique, impossible de les retrouver dans la collection ou dans la construction de deck
1 vote -
LIMITE ECHANGE DE CODE
Sur les 2 codes présent dans le STARTER PACK FF, seule l'un des 2 a "fonctionner". Pour l'autre, je n'arrive pas a échanger un code, car cela me précise que le compte a atteint sa limite d'échange.
Alors que j'ai acheté le produit dans un magasin affilié et j'ai bien ouvert le DECK STARTER FINAL FANTSY en main propre.
Si je le met en pièce jointe tout le monde y auras accès... contactez moi par mail si vous le souhaitez.1 vote
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