MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
62 results found
-
Vous donnez votre argent pour ça!!!
Vous filez votre pognon pour que ce jeux truque la pioche pour vous faire gagner en mode classement!!!!....
7 tours d'affilés à recvoir du terrain pour que mon adversaire gagne.
7 tours de terrain d'affilés pour pas que je sorte une créature qui m'aurait permis de débloquer "Cage de collectionneur".
7 tours de terrain d'affilés pour que mon adversaire sorte une créature vol que je ne pouvait pas contré.
7 tours de terrain d'affilés sans recevoir aucun "Adagia, bastion battu par les vents" que j'ai en 4 éxempleire dans ce deck, qui m'aurait permi de faire de la copie.
7…
2 votes -
Bought card from store, not showing up in my inventory
This morning, I went to the store and purchased a card named Valkyrie’s call, which was on discount. I purchased it for gold, around 1,800 gold. When I purchased the card, it disappeared from the store but I cannot find the card and it’s not showing up in my inventory. I performed an advanced search and it is not showing up. Would like to have the card :). Help!!
1 vote -
Card Style
I did NOT receive my card style purchased in store.
1 vote -
Avatar Discrepancy
Purchased a Hawkeye - Kate Bishop avatar in the shop - but the full splash image in intro / exit screens is not the same as the (much much nicer) player image in game. The image used for the splash is significantly worse - mostly due to the huge smile. Please remove the smile and replace this image as it is false advertising (and no one will prefer it as is).
1 vote -
Magasin offres du jour
J'ai acheté 2 cartes dans les offres du jour, elle n'apparaissent pas dans ma collection.
Vertus de loyauté et Delney, vigie débrouillarde.
Y a t'il un recours possible ?1 vote -
store error
when i go to purchase gems it says in app purchases are not available and store error
3 votes -
1 vote
-
Daily Deals misinformation.
It's 2026, July 23. Daily deals, single card offer; Liliana, Dreadhorde General is showing "Collected:0" when I have 4 collected.
I have the tempting option to buy this card for the one-time, bargain price of 800 gems or 5280 gold, over 4-5x the price of a booster, and NOT add it to my collection.
If someone actually clicks this, believing they 0 as displayed, forgetting that they have a set of 4 already, they have no way of proving that fact after the purchase, and they themselves can't be sure how much they really had before buying, as they'll still…2 votes -
Warleader's Call not discounted in Quintorius brawl store deck
Warleader's Call and Rip Apart and others are not counting toward the discount of Quintorius's brawl deck in the store even though I definitely have them in my collection.
1 vote -
Alt arts for cards with only full art please
Hi,
could you please add normal, as in like old school magic cards with a frame, looking alternative arts for cards like Yuffie/Yuriko or Cloud/Najeela? Just add the original card art as an alt art, and I'm sure there's plenty of people that would buy that.
It just makes decks look so messy, and it's hard to want to craft and play these cards.1 vote -
Bought a mythic pack, only got a rare wildcard
I bought a mythic pack of Marvel and I only got a rare wildcard (see screenshot). I’m 100% sure it was a mythic pack because I had exactly 3300 gems, bought two packs, and as you can see in the screenshot below I have 2780 gems (I.e. I spent 520 gems).
4 votes -
Missing Store Bundles - Bug
I am inquiring about the status of the Planeswalker and Spark Bundles that were previously available to purchase before the Hobbit pre-orders.
Are they gone for good?
2 votes -
Multiple Japanese texts for the The Hobbit pre-order products are wrong
The Bundles category in the Store page now shows three pre-order products for the The Hobbit set. Their Japanese texts show something unrelated to the set, however. The three texts are as follows (the parenthesized texts are comment for those who don't understand Japanese):
Pack Bundle: １枚《トニー・スターク》カード・スタイル購入時に (This is grammatically broken, but sounds like saying "when you purchase a single copy of the card style for Tony Stark"))
Pass Bundle: 「アイアンマン」スリーブと相棒：アイアンマンのブリーフケースを受け取ります。 (Iron Man sleeve and a companion: receiving a briefcase of Iron Man)
Play Bundle: © MARVEL (I guess this doesn't need any comment.)1 vote -
will not open
Im running the latest windows 11 fully updated. I just loaded your latest update and the game will not connect but some strange debug menu pops up in the corner and if I click on anything the game reloads. I just wanted to play some mtg arena but its broken I included a screen shot.
4 votes -
Missing Cards After Opening Starter Boosters
When I opened the starter boosters, some of the cards I obtained were not added to my collection. That honestly makes me hesitant to buy any booster packs, since I'm worried the same thing could happen again.
2 votes -
Daily Deals Reset in 217 Hours
Apparently my Daily Deals reset in 217 Hours? I’m on iOS and tried restarting the app and resetting assets and this bug still persists.
3 votes -
Bought the Daily Deal Lands but only two of them are working
I bought all five of them, Plains, Island, Swamp, Forest and Mountain., only Plains and Island are showing the new cosmetic, the other three just shows me random normal bordered basic lands as "new".
2 votes -
Hawkeye, Kate Bishop Avatar
The Hawkeye, Kate Bishop Avatar is not the same as the one that is shown in the bundle. When I look through my avatars, I see that the picture does not reflect the actual avatar.
2 votes -
Arena store on iOS doesn’t work
Ever since updating to the iOS 27 public beta, I can’t make purchases on the Arena store. I also get Store Error alerts whenever anything related to rewards shows or I navigate to the store.
2 votes -
New "Sale" is predatory
moving wildcards from a direct cash price to predatory Gem denominations artificially increases the minimum price floor. labeling a price hike or Gem-gating as a "sale" or "deal" is anti-consumer.
2 votes
- Don't see your idea?