MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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565 results found
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Mythic and regular pack not unlocking certain cards on Foundations
So I’ve supposedly unlocked all mythic cards on Foundations only that is clearly a lie. I only get gems now even though there are 12 mythic completely locked for me. Similar issue for all rarities actually, but this is big considering I’m using my gold coins on mythic packs and only getting gems now. Let the packs unlock the rest of the cards. This doesn’t make any sense and definitely doesn’t and shouldn’t mirror real life packs
3 votes -
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1 vote -
1 vote
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1 vote -
Level Boost in Mastery Pass bug
I paid for a level boost using gems and did not actually get a level boost, but my gems still decreased by 250.
1 vote -
Mastery pass not receiving rewards
I didn't received level 61 reward of the mastery pass, and probably It happened with other rewards, because i bought the mastery pass on level 40, and i dont know if i've got every reward because It gaves the whole reward together. Solve It please or refund.
1 vote -
Store and Card bugged.
Can't open new packs or enter store without crash.
1 vote -
Crash on opening store and opening card packs.
Can't get to the store or open my cards. Can play normally fine.
1 vote -
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Card bundle not received
I purchased a bundle from the store of planeswalker flip cards and now when I go to my collection they are not there. How do I get my cards or my coins back?
1 vote -
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1 vote
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