MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10277 results found
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HAND SMOOTHING
i AM SO TIRED OF YOUHAND SMOOTHING GARBAGE. i DON'T WANT IT AND WOULD LIKE TO NOT HAVE TO USE IT. IT IS TOTAL GARBAGE AND DOES NOT WORK. LAST SEVERAL GAMES I HAVE HAD TO MULLIGAN BECAUSE OF WHAT HAND SMOOTHIG IS SUPPOSED TO PREVENT. ONCE CAN UNDERSTAND BUT I HAVE A REAL VERSION OF MY DECK AND IT NEVER BEHAVES THE SAME WAY AS ON HERE. I FEEL IT IS WRONG THAT YOU FORCE US TO USE AN ALGORITHIM YOU BUILT FOR BEGINNERS, I AM NOT A BEGINNER AND I HATE CHEATING. GIVE ME THE OPTION TO USE…
9 votes -
Did not receive daily quest reward of 750 gold
- Played Historic Brawl after which I should have completed my daily quest. Instead got the "waiting for server" screen.
- PC Windows 10
- After restarting the game, my gold collection was not updated even though before restarting, I got 750 gold.
- The 750 gold from the daily quest, namely "Kill 25 of your opponent's creatures", should have been added to my gold collection after completing the quest.
15 votes -
Cannot login
Cannot login to the game, it just keeps sending me cycling me back to the login screen everytime.
120 votes -
Network Error
Network Error on both Mac and IOS system dated 31 Aug 2021 from Canada. Gme start but when trying start a match of any kind an error appears, like Network error or unable to resign event. tried both with wifi and 4g, internet is working just fine
38 votes -
Cant log in mobile
I cant log in. Tried reinstalling the game but its the same. How do i fix this?
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Screenshot_20210831-071211_Magic.jpg 155 KB -
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21 votes -
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network error
Since today, whenever I want to play I just receive a network error.
This is really annoying. Fix this buggy game!
62 votes -
Authentication Failed
So it happend again the Authentication failed again and again. I hope this time you will fix it for good.
26 votes -
A Bug where cards bought in 'daily deal' disappear
If I buy a card in the 'daily deal', the card I bought disappears and I can't find it. (Windows PC platform)
14 votes -
Draft Token
No draft token after purchasing the mastery pass
112 votes -
Brawl Friend Challenge
what is going on with the brawl deck in the Friend Challenge mode. Can't play brawl against my friend any more
141 votes -
Matchmaking broken
Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.
59 votes -
Game Time Out with Triggers on Stack
Scute Swarm with Ancient Greenwarden. Opponent playing Protector's Shield. Over 500 ETB effects on stack resulted in time out timer running out without option to continue effecting gameplay, and forced a forfeit.
Please remove timer countdown while effects are resolving on the stack.
26 votes -
Broken Logs in 2021.8.0.3855
Since 2021.8.0.3855 update many things 3rd party devs rely on in log is gone.
The most painful endpoints we currently miss are:
*PlayerInventory.GetPlayerInventory
*PlayerInventory.GetPlayerCardsV3
*PlayerInventory.CrackBoostersV3
*Inventory.Updated
*Draft related endpointsWe understand that seemingly your backend undergone refactoring and there's no more remote procedure PlayerInventory, but there's definitely it's analogue, and please make it write data to the log.
To summarize, we need following data from log:
* Player's collection
* Player's actions in Draft
* Player's inventory updates
* Players decks WITH DECK STRUCTURE (not like now, only names and some diagnostic data).748 votes -
Historic Brawl Matchmaking
I love playing Historic Brawl and the matchmaking idea is a good one. However there should be more taken into consideration than just the Commander. In using a "stronger" commander but just doing a mid level value build I get matched up against highly tuned decks that give once sided matches. Please take more into consideration (like average CMC and specific card types like sweepers) so matches can be more back and forth and both players can enjoy the match.
16 votes -
3-5 player multiplayer
I have many friends who play Arena, but a main issue is that we cannot all play together. I understand it is a huge undertaking, but adding in 3 -5 player multiplayer would really help many of us players who can't always travel to our friends' places far away to play Magic with them. Heck, adding 4 player multiplayer would be amazing, or even 3.
30 votes -
Premier Draft
Received Network error when trying to "start" the premier draft event.
23 votes -
Second Main Phase being automatically skipped when able to cast spells
Had mana and spells to cast on second main phase. It was automatically skipped.
30 votes -
Error updating data
Hi,
I was playing a Standard 2022 ranked match and lost. I've closed the APP on iOS and now I'm having the issue in attachment.I've already re-installed the app, tried to login on my laptop and the error remains...
26 votes -
Massively parallel triggered abilities and draw game warning
To reproduce: have 3x Ajani's Pridemate, 3x Soul Warden, and trigger Iridescent Hornbeetle to create 100 tokens.
I'm using the PC version on Linux through Lutris
After a few minutes, the game warns me to "Take another action or the game will end in a draw." Since the "actions" I'm taking are all triggered abilites, there is nothing I can do, resulting in a pointless call to "resolve" every time. WIth 200 abilities on the stack, this is a waste of time and turns what might be a long wait into a timeout for both players.
After both players' extensions…
15 votes -
Deck strength matchmaking in historic brawl
The deck strength matchmaking is super messed up in the permanent brawl queue. Before the last patch it was working great and I generally got matched based on power level, now I just get matched vs fully tricked out decks with s tier commanders like golos no matter what power level the deck I choose is. If you don't factor the commander and deck strength back in I am just going to quit historic brawl.
13 votes
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