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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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17769 results found

  1. Alchemy setup

    The game tricks me into playing Alchemy. When I import a deck, its automatically turned into an alchemy deck. When i go to quick play every game. It jumps to Alchemy. I think the software team has done this to boost Alchemy numbers. IT IS VERY ANNOYING. please tell them tricking people into playing alchemy to boost their numbers is wrong. Alchemy is not liked by the community. Thank you.

    1 vote

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  2. No gold received

    I am not getting my daily gold either. I got 13 of 15 wins and nothing.

    1 vote

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  3. Shuffler still sucks

    6 games in a row cant get past 2 or 3 lands. 3 of those games saw the only 2 legendaries i have in the deck within 10 cards. you can program around this nonsense. 24 lands in a deck and i cant get a 3rd or 4th land within 10 cards? Here's an idea: if a deck has 24 lands autostart them with 3 lands 90% of the time. You can program this or you shouldnt have this job. **** man, Im sick of running into this. Sick and tired of getting frustrated that should be even better than…

    1 vote

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  4. Gaea's Blessing and Ashiok

    Gaea's Blessing isn't working with Ashiok properly. Ashiok mills the top 4 cards. End of sentence and single effect of milling 4 cards. It then says to exile all milled cards for a second effect (separate from the first NOT combined). The two effects are separated for a reason. If a card is just exiled from the top of the deck... then Gaea's Blessing reshuffle effect won't go off cause it never hit the grave yard. But Ashiok mills first and should trigger the reshuffle effect when a Gaea's Blessing is hit. The Gaea's Blessing effect should resolve right after…

    1 vote

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  5. Quests complete with no progress - Was saving

    This has happened many times, today was just the most evident. Log is 2G so can't share. I completed the quest "Kill 15 of your opponents creatures" in a deck THAT CAN'T KILL CREATURES! I think the opponent sacrificed his creatures or it counted all the creatures on the board when the game ended, but I completed the quest. I was saving it (it was a 500 I was going to re-roll later). This also happens with the color quests if you cast a card that has the Color Identity (i.e. the COLORLESS artifact that has a BLUE unearth counts…

    1 vote

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  6. Booster míticos sumiram

    Bom dia. Comprei 6 booster míticos mas consegui abrir apenas 3, os outros 3 sumiram.

    1 vote

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  7. Unable to login

    1. Steps : I run the app on my IPhone. The loading screen start and then a message is displayed and can’t connect to the game.
    2. I am currently playing on IPhone.
    3. I can’t connect to the game or play.
    4. I want to be able to connect and play.
    5. I added screenshots Ps: I tried almost any way possible to work around this and nothing seem to work
    1 vote

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  8. Bug/creature not available to block

    Danithia, banalia's hope was not under summoning sickness or under a spell or ability preventing it from blocking, yet it was not available to block by the app. This cost me the match!
    Android

    1 vote

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  9. Unable to log in

    Currently unable to log in to MTG Arena. It gives me the pictured error when I try.

    1 vote

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  10. ランクの変動について

    プラチナ1の3勝にランクされていたが、1敗したところ、プラチナ4の2勝にランクが変動した。

    1 vote

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  11. Login issues after update

    Authentication failure after update

    1 vote

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  12. gix's command card

    Gix's command destroyed opponents card when they selected it to be sacrificed by one of the two options i selected. It had a ward cost of 2 and i didnt have the mana but It still destoyed it. Even after they used a card to make their card hexproof and indestructible.

    1 vote

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  13. Login error

    I was drafting then it had the network error. I turned arena off and when i tried to log back on I keep getting authentication error when I try to login

    1 vote

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  14. Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it

    Destroy evil is not in my deck, but the only copy I have, says that it is in my deck, so I can't use it

    1 vote

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  15. 1 vote

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  16. System issues on evening (GMT) of 07/12/2022 caused buggy draft and game loss

    System issues on evening (GMT) of 07/12/2022 caused buggy draft and game loss
    System issues this evening caused a buggy draft and then bugs in gameplay leading to losses. Please refund me my 1,500 gems for cost of traditional BRO draft.

    1 vote

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  17. Workshop Warchief cannot blitz from graveyard (iPad)

    Workshop Warchief cannot blitz from graveyard (iPad)

    1 vote

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  18. bug

    He perdido una partida de draft porque se ha congelado la pantalla en el anterior draft. He perdido en inferioridad de posibilidades, me parece injusto

    1 vote

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  19. Unholy indenture bug

    I don’t know about other formats, but in historic brawl, when you place this enchantment on an opponents creature it puts it under the control of the person who owns the enchantment, not the person who owns the creature. An opponent had put this on my creature with a sacrifice ability, and when I sacrificed it, it went under my opponents control and I lost the game. Please fix this bug!

    1 vote

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  20. bug

    Se me ha congelado mientras jugaba partida

    0 votes

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