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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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15664 results found

  1. Chimil dissapearing draft

    Chimil quick draft dissapeared? Had a nice deck got 1 win paid 750 gems then event completely dissapeared I didn't screenshot anything as I didn't think I'd need to. I restarted the game mult times to no avail the event appeared in the screenshot shared but now it does nowlt

    1 vote

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  2. Gambits Greed copied by Oko the Ringleader not allow Discard

    Happened during a Standard Brawl at one point was "Harmless offering" a "Gambit's Greed" by opponent

    "Oko, the Ring leader" used it's - 5 ability along with "Doubling Season" and 2 copies on board made 9 copies of "Gambit's Greed". All triggers worked fin until discard phase of end step.

    Would not allow me to discard during End Step, thereby leaving me stuck until the timer ran out and was caused to forfeit.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Aetherdrift Chimil Quick Draft crash / disappearance

    I paid the entrance fee, and a few picks into it the draft stopped working. I went back to the home screen to try to go back in but the entire event disappeared.

    6 votes

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    2 comments  ·  Events  ·  Admin →
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  4. Chimil Quick Draft Aetherdrift disappeared

    After playing 3 or 4 games (all wins) with an Aetherdraft Chimil Quick Draft, the event suddenly disappeared.

    8 votes

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    3 comments  ·  Events  ·  Admin →
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  5. Draw-Unwarranted

    I was given a Draw today, when I never saw a timeout. I was doubling the attack power of my creatures, until I was certain I had lethal damage. Opponent was tapped out mana wise, and had no fliers. When I spent all my mana, and had a well large enough flier, I clicked attack, and was given the "Draw" message.

    This was NOT a draw. I'm not certain what caused this, but including the log and screenshots. This didn't take a long time to generate either.

    1 vote

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  6. Forced Windowed Mode

    Every time I load into the game Arena, it launches in windowed mode. I have tried various graphic settings, but none have resolved the issue.

    I'm unsure how this problem started occurring.

    System Details:
    OS:** Windows 11 Home
    System Model:** X570 AORUS MASTER
    System Type:** x64-based PC
    Processor:** AMD Ryzen 9 3900X 12-Core Processor, 3.8 GHz, 12 Cores, 24 Logical Processors

    As mentioned, every time I load Arena, it defaults to windowed mode. Even after I manually switch to full screen in the main menu, it reverts to windowed mode when I start a game. The same happens if I…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Gearseeker serpent bug

    Gearseeker serpent (affinity for artifacts) did not see Aether Syphon as an artifact, not getting mana discounted so i could not play it in t5, causing me to loose that game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Bug

    Following the update i can no longer change decks if i press the deck icon or find match it shuts game off . On my android phone.

    1 vote

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  9. Bug Report – "Angel of the Dread Hour" Exiling Attacking Creatures Instead of Artifacts

    Bug Report – "Angel of the Dread Hour" Exiling Attacking Creatures Instead of Artifacts

    Hello Wizards Support Team,

    I have encountered a serious issue with the card Angel of the Dread Hour in Magic Arena. The card text states:

    "When this creature enters the battlefield, if you cast it from your hand, exile all artifacts."

    However, in-game, the actual effect does something completely different: it exiles all attacking creatures instead of artifacts.
    Steps to reproduce the bug:

    Play Angel of the Dread Hour from your hand.
    The card should exile all artifacts.
    Instead, it exiles all attacking creatures.
    

    This does…

    1 vote

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  10. Triggers Bug

    the triggers are not used the way I order them and they are confusing me

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Players need to concede matches instead of timing out

    Way too many players just quit playing if they are losing, Then the winning player has to wait for the game to time out through multiple turns and time outs. They need to be incentivized to CONCEDE matches instead of just walking away. Not conceding is selfish and punitive behavior that should be banned. Its the number one problem with MTG: Arena.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. WoC....

    Voyont WoC, à quel moment vous allez comprendre que cela ne sert à rien de pourrir l'expérience de jeux d'un joueur comme moi en m'opposant du joueur bien trop crédule pour vous donner de l'argent en truquant la pioche des cartes pour leurs faire croire qu'ils savent jouer alors qu'ils jouent à 80% avec du deck préconstruit....

    Voilà plus de 3 ans que je joue sans jamais vous avoir donner le moindre dollar et je peux maintenant m'offrir n'importe quelle carte ou deck gratuitement donc opposer moi des decks intéressant, arrêter de m'opposer du deck Lapin pour débile mental ou…

    2 votes

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  13. WoC...

    Voyont WoC, à quel moment vous allez comprendre que cela ne sert à rien de pourrir l'expérience de jeux d'un joueur comme moi en m'opposant du joueur bien trop crédule pour vous donner de l'argent en truquant la pioche des cartes pour leurs faire croire qu'ils savent jouer alors qu'ils jouent à 80% avec du deck préconstruit....

    Voilà plus de 3 ans que je joue sans jamais vous avoir donner le moindre dollar et je peux maintenant m'offrir n'importe quelle carte ou deck gratuitement donc opposer moi des decks intéressant, arrêter de m'opposer du deck Lapin pour débile mental ou…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Store Indicator Light

    The light indicating new products at the store does not ever go off. I have paged through all of the tabs multiple times. It used to turn on for no reason whenever I got an Orb, but it would go out when I entered the store. Now, nothing I can do turns the light off.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. Failed purchase

    Bought a Goblin warrior card of some sort today for 2k gold. Game took that gold but did not give me the card I purchased.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  16. Heist and This Town Ain't Big Enough Discount

    During a match, an opponent heisted and played my Up the Beanstalk and Overlord of of the Hauntwoods. I used Doppelgang to make a copy of their Triumphant Getaway and heisted my opponent's This Town Ain't Big Enough(TTABE).

    When I tried to cast a discounted on my Up the Beanstalk and Overlord of of the Hauntwoods, I could only cast TTABE for 5 mana. I made sure to hover over the cards and review the heist mechanic to verify that I was still the owner and that they were not copies or conjured cards.

    I tested this on different permanents…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Game crash upon startup/reaching main menu

    Ive took a pause from arena (~6 month). Now i wanted to come back but like the title says my game keeps crashing upon loading into the main menu. Obviously this means i cant play the game at all, not even see my decksachievements etc. Suprisingly everything beforehand works without a problem: loggin into my account, as well as all the startup steps appear to work without a flaw (as far as i can discern).

    But once its done booting up it just stops. Usually somewhere just before loading the scene when the screen is still black, or at most…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Crash after march 19 update

    Game will repeatedly crash when waiting for a game to load and the screen displays “Ready.” Only started happening after march 19 update.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. No credit towards achievements when playing Historic or Timeless

    I’m trying to accomplish the Achievements, but games in historic and timeless are not being counted. Broken combo decks end games too fast or in too few turns, and it doesn’t count it as a game played. Let me reiterate that I hate playing these formats, so 450 games is a daunting enough task without it only counting 1 out of every 3 games. I understand if I instant concede I should not get credit, but in formats where turn 1 or turn 2 wins are possible if one full turn gets completed by either player I should get credit…

    1 vote

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