MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Deck cannot be changed with Midweek Magic Slow Start

    In the previous Alchemy event, it was not possible to replace the deck with an Alchemy Card in the deck edit, but this time it is not possible to change the deck to another deck.
    Please help me.

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  2. I cant rank up or down when I win or lose in constructed, this is the second time it has been frozen

    I cant rank up or down when I win or lose in constructed, this is the second time it has been frozen. It has been frozen for a total of about 2-3 weeks
    My rank should be higher. I am stuck in platinum and cant advance. This is the second time it has happened.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Gameplay Feature: Friendly Play match-up filter

    Add a feature for non-ranked play to filter out match-ups with cards you dont want to play with. Wizards of the Coast may not listen to feedback about which cards need to be banned or restricted but in the real world we can choose to not allow certain things at our private table.

    For example: i would filter out planeswalkers and decks with destroy land cards. This wouldnt affect my rank and would make the game much more enjoyable

    RANT:
    If its not ranked play then why should we be forced to play games that get us ****** off?

    Im…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Quitting punishment for ranked matches

    There needs to be a punishment for people who quit in a ranked match. Every time I'm close to winning, or it looks like I'm winning, my opponents quit. Sure, i get credit for the win, but it robs me off the game play. Maybe I'm not going for the win, maybe I'm going for a daily quest and will spare thier life so that i may cast a few more spells. But it's a ranked match, there should be consequences for quitting.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. Game froze on quick draft match causing me to lose 2021.12.10.380.904583

    Refund loss. Match was entirely winnable until the game crashing forced me to pass my turn.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Unable to change or update decks in Midweek Magic: Slow Start

    After selecting a deck for Midweek Magic: Slow Start, I have not been able to Edit the Deck or select or new Deck. Completely ruins the experience with the event when I can't even modify the deck I chose based on the decks that I'm seeing, or select a new one.

    5 votes

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  7. 2 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  8. ******** alchemy

    ******** and your retarted unfun ****** alchemy format wizards your all a bunch of greedy gutless ******* clowns and I loathe you, STOP rebalancing cards in historic all I play is historic brawl and you are killing it for me I never even ******* know what is safe to craft now cause you can nerf anything at any time and not give me my money back. Your all a bunch of retards who I hope all get fired. Go **** yourself

    2 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  9. Game crashes after match end.

    Game crashes everytime I finish a match.

    1. Start a game, finish the game.
    2. Android with custom ROM. Corvus OS
    3. Game is crashing after I finish a match.
    4. Go back to main menu
    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can't change deck midweek

    In the Midweek event, i chose a deck to play and realize it was awful, tried to change but instead the only option i have is to change the cards in the deck and even if i try to change the game says it can't update it. Is is possible to change a deck once it's been chosen?

    8 votes

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  11. January 25, 2022 banned and restricted announcement

    Hello. I expected Deadly dispute would be banned. I think this card is too powerful. When a player blocks with shambling ghast/eyetwitch and the systems stops, guess what the person will gonna do? It generates mana and card advantage, usually on turn 3 person is able to cast a 5 mana spell, besides having their game accelerated. It is too predictable, sometimes when I play Standard I think I am in a Charles Chapplin movie, doing the same mechanical things, facing the same cards, the same decks... Please, design cards taking into account diversity and fun, and not the metagame.

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  12. スロースタート

    スロースタートにてデッキを一度選択したら変更できない

    2 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Gold missing

    40k gold missing from my account and I haven't made any purchases lately... it was there yesterday and I logged in today and it's gone. Nothing to show where it went.

    1 vote

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    0 comments  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  14. Having issues with completeing the color challange quest on android

    Returning player from android
    Cant complete the color challange quest.
    Last battle propts network error
    I followed all workarounds with no success
    Tried to start the tutorial again but it didnt help

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. Dancing Sword not Destroyed by Path of Peril

    My opponent controlled a Dancing Sword, which had became a 2/1 Construct artifact creature.

    I cast Path of Peril with no cleave.

    Dancing Sword was not destroyed, despite having a mana cost of 2 or less.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Killing creatures by blocking while losing doesn't add towards "Kill 15 of your opponent's creatures"

    I blocked and killed two creatures during my opponent's last attack which caused me to lose the game (with -3 life). However, the two creatures killed did not count toward my daily task "Kill 15 of your opponent's creatures".

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. restore the historical cards, there is significant game imbalance

    Usually when new decks / years of cards come out, its apparent that time and effort was put into maintaining balance among the various colors. Advantages gained can be mitigated and so on. The loss of many of the historical cards, and to the loss of cards for black in particular, has lost much of this balance. I'll probably refrain from playing black for several months to enable MTG to restore cards / produce new ones to restore that balance. I wish more effort would have been put into eliminating the banned cards people are still playing with due to…

    2 votes

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  18. Network error

    On iOS can’t play any network games, states network error unable to join. Have tried resetting the app, problem definitely isn’t with my network

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Hand Algorithm not working properly

    I was playing in MTGA and my opponent didn't always have it. For three games in a row things were working properly and they 1,000% always had, to their very last card, exactly the card that countered me, but then I had a game where somehow they didn't have it and I won once. Please fix ASAP so I can go back to the authentic MTGA experience.

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. AI should count for quests

    AI should always count for quests. I have next to no cards, nor anyway to get them easily, so why would I want to play against people who have all the best cards just to try and maybe finish a quest? I remember why I uninstalled MTG: Arena before and sadly will do again. Until this is implemented I will not be returning. I find it unlikely that you will do anything about this feedback, so I will sadly miss MTG.

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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