MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Pets and other cosmetics from previous mastery passes

    I would like the ability to purchase pets and other cosmetics from previous set mastery passes. One of my favorite parts of playing MtGA is customizing each deck with an avatar, card sleeves and pets. I haven't been able to play during certain times of the year due to the demands of my job and have consequently missed some mastery passes from previous sets. I would like the ability to earn (preferably purchase) rotated mastery pass items such as card cosmetics, sleeves and most importantly, pets which don't seem to ever make their way back into the store for some…

    1 vote

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  2. Exhibition Magician Bug

    I was playing game 3 of a premier draft, my opponent attacked me with 10 1\1 tokens and a cabaretti 5/3 and the blocking process just didn't pass through, i selected my exhibition magician to block, but the selection process just restarted over and over and the time ended

    1 vote

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  3. Trostani made 2 angels and 2 squirrels

    I was playing in the cube, and had Chatterfang and Divine Visitation both out. I played Trostani, expecting it to make 4 angels, but it made 2 angels and 2 squirrels. This ended up causing me to lose.

    I 100% admit that this could be a lack of my rules knowledge, and that the menagerie was the expected outcome, however, I think there might be a (pretty good?) chance that I was, in fact, supposed to end up with 4 angels.

    1 vote

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  4. Smoldering Egg doesn't trigger

    Cast a sorcery from the graveyard with Smoldering Egg in play, Egg's ability doesn't trigger

    1 vote

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  5. Received card I already had 4 of as event reward

    I was playing the Midweek Magic event for 6/28-6/30 and when I won my first match my reward rare was Voice of the Blessed. I know I already had four of this card because I played Orzhov Clerics during VOW standard, and VotB is a 4-of in that deck. So, I effectively received no reward; this doesn't seem right.

    1 vote

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  6. Give players board preference settings

    I and several streamers and high level players I know have long wanted customizable board settings for MTG Arena.

    Many of the current animated boards are bright and irritating to the eyes for streamers who play for long periods of time and take up a LOT of RAM.

    I don't suggest you guys do away with the animated boards, I know you put a lot of work into them and they add flavor and immersion to the game, I'd simply suggest make the current random selection of boards the default setting for new players and give players the option to…

    1 vote

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  7. Mobile crash

    The mobile Arena game frequently crashes, many times showing the timer bar expiring for my turn but there are no options to progress or resolve. I often log out and Iog back in before the game forces me to forfeit, but once I return to the match the dialog options are blank for the remainder of the match(es). Other times the game will show the timer bar expiring for my opponent infinitely, and when I log out and log back in, I lose the match even though the timer shows my opponent should be forfeiting due to time expiration. Other…

    1 vote

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  8. Rank up animation doesn't fill pips

    When you rank up, the last pip on the animation for that rank never gets filled. I guess because in the loop it's just checking to see whether you are at max pips before visually filling the pips, but if you are, it never bothers.

    Expected: all the pips get filled, then you level up.

    1 vote

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  9. Please don't allow the game to automatically bypass activations that might seem trivial, but actually aren't

    I was playing a BO1 ranked match in Historic, with G Elves against GW Angel Company. Opponent had 103 life with a field full of large angels, but I had a Realmwalker (set to elves of course), three active Elvish Archdruids, all four Elvish Clancallers, and hordes of other elves (but none with activated abilities that weren't mana abilities, other than the Clancallers).

    The top of my library was a Forest, so my plan was to cast the last spell in my hand, then use the Clancaller abilities to reshuffle my library to get a new top card until it…

    1 vote

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  10. devotion not working in momir

    Devotion doesn't work in Momir with token copies.

    1 vote

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  11. Ban Grinning Ignus

    Any card that can cast itself is pretty suspect, but with so many perpetual and enter play effects in the mix it is completely broken.
    Even if I wanted to play a game where everyone builds a deck around the same card, watching someone cast the same thing infinite times for multiple turns is boring!
    It is completely ruining alchemy. Get rid of it please.

    1 vote

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  12. shalai voice of plenty

    Shalai voice of plenty does not appear to be labeled as an Angel in the data I had 2 angels out that when you play an angel you gain life equal to its defense but It did not trigger the effect

    1 vote

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  13. My mastery pass rewards seem to be delayed.

    When I rank to the next level of mastery pass, my exp is perfectly correct. But my rewards are delayed, they take about halfway between level to show up randomly. Not based on exp gains or wins.

    1 vote

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  14. Torment of Hailfire not letting me select any choices after sacrificing a nonland permanent?

    During a game of Historic Brawl, opponent was playing Tinybones, Trinket Thief vs my Rhys, the Redeemed deck (I have no idea if these are relevant to this bug, but I'm doing this as thoroughly as I can nonetheless.)

    After my first selection of discarding a card (Helm of the Host, and one other card underneath it, Gateway Plaza,) I selected the "Sacrifice a nonland permanent option" for Torment of Hailfire to sacrifice one of my 1/1 White Human Soldier tokens. For some reason, it would not sacrifice the token, as well as after I clicked on the token to…

    1 vote

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  15. Carte "Découverte vivante" illisible !

    Les force et résistance de la carte ci-dessus sont ILLISIBLES.
    Personne ne teste donc les cartes avant leur mise en production sur site ?

    1 vote

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  16. 1 vote

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  17. Season of Renewal

    1.  Have either creature or enchantment or both in graveyard. Attempt to cast Season of Renewal. Season of Renewal will not cast.
      
    2.   PC
      
    3.   Unable to cast spell.
      
    4.   Able to cast spell, select one or both options to return a creature/enchantment to hand.
      
    1 vote

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  18. Payed money to play draft. Didn't actually get to play with the cards I drafted

    Payed money to play draft. Didn't actually get to play with the cards I drafted. Would like a refund please

    1 vote

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  19. Feedback: siphon insight ruins draft fun. I want to play with the cards I drafted why does my opponent get to steal my fun?

    Feedback: siphon insight ruins draft fun. I want to play with the cards I drafted why does my opponent get to steal my fun?

    1 vote

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  20. BUG - unable to do, anything upon first draw…

    I’m very frustrated with this latest bug. Was playing a few games this morning, and unceremoniously lost almost all of them. For my last match, I was handed an ideal hand - and was eager to get going…until I was counted out, and ‘forfeited’ the game, while trying to play my hand and watch the timer tick down.
    This is not the first occurrence like this I’ve run into, and I’m sure it won’t be the last, but this one truly ticked me off (pun intended) and I do not believe this continual bug is serving any grace to my…

    1 vote

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