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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23300 results found

  1. (Bug) Vein Ripper Trigger on Animated lands

    I had a Vein Ripper in play and traded it with a Restless Riff (animated) with no other effects exiling or stopping the trigger. I got the trigger from the Vein Ripper dying, but not the Restless Riff.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Mirrex/Utopia Sprawl Interaction

    When playing Mirrex with Utopia Sprawl in-hand (and nothing else playable), the game automatically skips to the end of the turn as if I didn't have any legal spells to cast. In reality, I can tap Mirrex to make a green mana to put Utopia Sprawl on Mirrex since Mirrex entered the battlefield that turn.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Visual glitches and missing card packs

    First off I purchased 5 packs of cards and only received two from the five I purchased. Secondly there is a fairly prolific visual glitch that makes most of the menus and many other things like emotes and greetings completely invisible and unable to be selected in some cases. Screen shots included for proof. Clearing the cache or restarting the device doesn't help nore does completely powering down the device. These errors are present on windows and Android.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Bug

    Forensic Thopter displays as pink silhouette.
    I bought it from the store for a limited time at 15,000 gold.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  5. Can't play since update on Mac

    I can't play on Arena Mac since last update on Thursday. As soon as I click Play Arena freezes and I can't click on anything else. Cursor loading indefnitiely and closure is forced.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. game frozen at draft

    in the middle of the game, which was a draft match, the match simply freezes

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Cursor Missing

    Cursor missing from MTG Arena Windows.

    Game loads perfectly fine but the cursor image is gone, so while things may be clicked and hovered over, without the image it is hard to track where the cursor is.

    No known workarounds.

    3 votes

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  8. Mindsplice Apparatus and outrageous robbery

    If you have Mindsplice Appartus in play with counters and then play outrageous robbery, the game incorrectly requires mana for instances and sorceries.

    The casting cost on those cards say zero, however when you cast them it only reduces the cost of the colorless mana.

    For example if apparatus has 5 counters and you have an exiled Depopulate from robbery:

    The casting cost says 0
    Casting it still requires 2 mana for the WW

    I honestly don’t know what the cost should be.

    If it’s zero, then it shouldn’t require the mana.
    If it’s still 2, then the presenter casting…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Feedback about Balance and Printings

    Today i wanna say things from my chest, to build down my frustation about power level and balancing, in addition suggestion for the economy.

    First of all i wanna start with Alchemy. I played the format over the last days. Honestly never seen and unbalanced and frustation format as that. Orzhov have so much overpowered Cards like Porcine Portent or Sunfall or Juggernaut Peddler. In my oppion the problems are two things. First is that conjure get so much out of hand in tunr 2 or later that is going unfair if you don't have any removal. The second one…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Incenerator of the guilty

    My opponent played incinerator of the guilty against me and ended giving me a loss, because it got stuck with no evidence to collect and timed my opponent out and then went to my turn and timed me out because the collect evidence was still on the stack on my turn. The interface wouldn't let me even conceded the match. I'm guessing the same thing was happening on my opponent's end. You should put an option for the player to back out of the desicion to collect evidence because even my opponent trying to select 0 for x wasn't working.

    2 votes

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  11. Cards disappeared in deck builder

    There are cards that disappeared from my collection and the deck builder, even when I try to find them clicking "not owned" (which is untrue because I do own them) they don't show up, I've tried with every filter and still nothing.
    For now I noticed it with: Brotherhood's End and Brazen Borrower

    1 vote

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  12. Bug

    1. Give us the steps to reproduce the bug Standard Bo1, Ranked.
    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS) Android
    3. Enter the actual results you’re experiencing OP cheating.
    4. Enter the expected results of the feature OP does not cheat.
    5. Add any relevant screenshots/videos (See attached)
    6. If you found a workaround, please add workaround steps. Not my job.
    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Ozolith counter bug

    Opponent was adding a +1/+1 counter to Krenko but on my screen it looked like the counter was replicating (Only a +1/+1 counter was added but the add counter action replicated) and made it unplayable. I couldn't drag a card from my hand. Expected was a +1/+1 to Krenko then it was my turn with normal play

    1 vote

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  14. no response

    After recent update, the response of UI interface is very strange. After the mainpage has been load, everything seems OK. However, once the play button is pressed, the program becomes very slow and nothing could be done because there is no response from UI interface.

    1 vote

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  15. elendia dusk rose still created tokens when exiled

    elendia the dusk rose still created tokens when exiled, it is supposed to be when killed. i used a 3 mana white spell (cant remember the name) that exiles target attacking or blocking creature it has convoke. once exiled it triggered elendias death mechanic and created vampire tokens

    1 vote

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  16. Mana produced with Gwenna, Eyes of Gaea cannot be spent on vehicle ability

    I tapped Gwenna, Eyes of Gaea for 2 mana and could not spend it on 2 mana ability of Reckoner Bankbuster, which was a creature at the moment

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Opponent Concede; I Lose Game

    I had a quick draft on MTGA. I was entering my 5th game with a 2/2 record. Opponent played a Wispdrinker Vampire, and attacked with a Forum Familiar. I responded to the declaration of attackers with a Soul Enervation targeting the Wispdrinker Vampire. The Soul Enervation resolved, my opponent condeded, but I got the "Defeat" screen and my draft ended at 2/3.

    2 votes

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  18. Kicked out of first premier draft match

    During my first game of a premier draft, I was experiencing connection issues to the server. I ALT-F4'd attempting to open back the game again and reconnect, but was met with a black screen. From looking at the MTGA discord, it seemed like other players were experiencing similar connection issues

    I would like my entry fee of one draft token refunded as I believe I did not get a fair return for my entry fee. Thanks

    My Ingame id is Somalia#23130

    1 vote

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  19. Laelia Exploit

    No idea, but Laelia is 105/105 on turn 6 and there's nowhere near enough cards in exile or GY to make it make sense.

    1 vote

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  20. MTGA Rabble Rousing Mondrak Citizens Crowbar Error

    While playing I had multiple Rabble Rousing in play. One was tied to Mondrak Glory Dominus and the other was tied to Citizens Crowbar. On the attack that turn, I have more than 10 tokens so both Rabble Rousing cards resolve. Mondrak enters the battlrfield successfully. Citizens Crowbar attempts to enter the battlefueld but does not create any tokens to attach it to. I cannot pass or move forward in any way. The result is having to forfeit or time out regardless of having fatal or not.

    1 vote

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