MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Dissapointed due to unfairness

    I play draft which cost 1500 gems to sign up for.
    Against my better judgment I spent 20 $ again.
    Everytime it's the same, but my last draft beats it all.
    Every few games it's either no lands of the right color, or mana flow, 1 land after the other. Tell me what is the point of playing a game if in more than half of the games the winner is already pre determent by a broken mechanism. It's like playing slot machines except there's nothing to win here. Anyway, that last draft I had to start second EVERY SINGLE…

    1 vote

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  2. Other Player's Card Back is Stuck in the Stack

    No matter how many cards were in the stack or during both player's turns their card backing was on the right.

    1 vote

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  3. Not receiving wildcards for full play set

    I have opened several packs that contained cards I already own 4 copies of, however I am not receiving wildcards instead of these extra copies.

    1 vote

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  4. エクスプローラーでのランクマッチ中、ヴェールのリリアナの+1能力が対戦相手に適用されませんでした

    対戦相手の場、自分の場、お互いにヴェールのリリアナがいる状態で、相手のリリアナの+1能力は正常に動作していましたが、こちらのリリアナの+1能力を使用した際にはなぜかディスカードが発生しませんでした。
    マッチ中二回ほど発生しました。
    どちらも自分の手札は0で相手の手札は2,3枚ある状況で発生しました。
    当然マッチには敗北しました。

    1 vote

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  5. Shadow Prophecy

    Play Shadow Prophecy (domain 2)
    Try to click spells
    It doesn't work
    Lose both cards to graveyard

    1 vote

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  6. Pc crashou quando jogando draft

    Estava jogando draft tradicional por volta de 18:55 quando o jogo crashou meu notebook dell, tive que reiniciar o aparelho e quando tentei abrir o jogo ele apresentou falhas continuamente, só consegui abrir o jogo 20 minutos depois e perdi aquela rodada do draft

    1 vote

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  7. Can't interact with cards displayed on field

    Multiple instances in Dominaria draft game. Some connection issues during the game.
    I reconnected to game with timer almost out, my screen sees me play a mountain just in time. Mountain is displayed untapped, but I cannot tap or interact with it.... Occurred with Swamp as well on later turn.
    I have Garna on field, it was exiled with Citizen's Arrest, shows under the enchantment correctly. Also shows a copy of Garna on my side of battlefield with summoning sickness that remains for multiple turns...

    1 vote

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  8. bite down bug

    I targeted my attacking creature {benalish faithbonder [which had enlisted another creature I owned [quirion beastcaller] } with "take up the shield" my opponent targeted my creature mid combat with "bite down" and targeted the creature they were blocking with {urborg llurgoyf}. at that point I could not resolve either of the spells in my hand "bite down" or a second "take up the shield" I would click on a spell and the UI would just keep telling me to "target a creature you control" over and over again.

    1 vote

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  9. 1 vote

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  10. fallo de servidor durante un draft

    En mitad de la seleccion de cartas durante mi ultimo draft el servidor se cuelga, me obliga a cerrar el juego y luego no me deja volver a iniciar, vuelvo a entrar a mitad del sobre 2, estoy muy enfadado espero una compensacion o la devolucion de mis gemas. A la atenccion de wizards.co.

    1 vote

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  11. Timer frozen

    Just lost a match on quick draft, due to the timer freezing right after the game started. I did use Alt + F4 trying to reconnect as I assumed it was some kind of network problem (although my internet was fine) but draft is over now.
    Besides I noticed the edges of the screen blinking orange in the match, but maybe from the timer. I've been waiting a couple minutes before I quit the game but nothing changed.

    1 vote

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  12. Traditional Alchemy Match Best of Three - I lose First Round - Opponent surrenders at end of second round - I get DEFEAT! ???????

    Traditional Alchemy Match Best of Three - I lose First Round - Opponent surrenders at end of second round - I get DEFEAT! ???????

    1 vote

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  13. vsed same player in traditional preium draft

    vsed same player in traditional preium draft and lost both times as his deck countered mine and was unfair that i had to vs the same deck. he was a red blue deck with 4 tolarian terrors vs my slow durdle jund deck.
    2022.19.11.4277.956000

    1 vote

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  14. Orah, Skyclave Hierophant

    Indication for the max mana value on the ability trigger of Orah, Skyclave Hierophant.

    When Orah, Skyclave Hierophant is on the battlefield and multiple clerics die you're able to to order the multiple instances of Orah's ability on the stack. The problem you don't know which trigger corresponds to which mana value, making the order effectively random.

    1 vote

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  15. Bad Trigger Stack Vesuvan Diplomacy

    Bad Trigger Stack Vesuvan Diplomacy: sometimes if you have multiple creature targets on the stack, Vesuvan Diplomacy will only give you one creature token type; the correct number of tokens is there, just not the variety of tokens as targeted.

    1 vote

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  16. Android app blocked. I ve ti kill and restart and lose 3 turns (and game,)

    At 11:40/45 italiano time of today 28/09/2022 i was playing my last historic event game.
    During my First turn game freezer.
    I have to kill app (on Android) and reopen It and loose 2 turns and the game, so event ended (i was 4-2) so i lose my possibilità to gain booster packs, gems and play in point.
    It was not legal. Check and solve it

    1 vote

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  17. vohar

    used vohar's second ability to get back a tribute to urborg but nothing happened which lead me to lose my third game in draft

    1 vote

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  18. When opening multiple packs the client only showed one pack opening but consumed all packs

    Upon finishing a draft I went to open my packs. I believe I had 7 to open and clicked "open all". The client showed the graphics of opening a single pack. I.e. showed commons, uncommons, and single rare opened rather than the expected 7 rares. All packs were consumed, but I do not know if anything other than the cards shown were added to my collection.

    1 vote

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  19. Swamp in start hand turned into Gibbering Barricade after mulligan

    I took a mulligan, the new 7 card hand had 2 forrest and a swamp. I chose to put a forrst on the buttom as I had a Vinewall for the two drop, securing my 3rd land card. But after putting the forest on the bottum and starting the game the swamp turned into a Gibbering Barricade. Super strange interaction, but I am 99% sure it was a swamp when i put a forrest on the buttom.
    Perhaps it can be seen in the log? I lost the game because I all of a sudden only had one land in…

    1 vote

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  20. Red/Haste/Chandra/Dragon decks are TOO fast and unbalanced

    Look, the fact is, Red/Chandra/Dragon/Burn decks are unbalanced. I'd be surprised if this is the FIRST time you've heard this complaint. I realize the person receiving this isn't the one who made this mistake, but it's a mistake regardless. There's only only ONE mono-color deck out there that can end things practically instantly, and it's almost ALWAYS red.

    1 vote

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