MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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Saga does not trigger after draw / BUG
After my draw step, Saga did not trigger.
2021.11.10.3946.900539
1 vote -
no midweek madness
There's no midweek madness active. It's late in the evening on Tuesday.
On the Edge is not active.
Care to hire some professionals over there?
2 votes -
Unable to Select from Stacked Creatures on iOS
I played a Quick Draft where I had two Traveling Ministers on the bored and needed to use one to buff the other to make an attack on the opponent’s Sorin. Because of how they were stacked even though they were my only two creatures in play, it was impossible to do anything except use the top Minister to buff himself, which was obviously not useful since he was now tapped and couldn’t attack. This contributed to the loss since my opponent was able to defend the Sorin for several more turns.
1 vote -
Games that fail to load anything
Hi,
Can you lazy ***** do something about the endless games that load into nothingness?
It's not on our end.. it's yours.
You wanna clean your **** up?
You should clean your **** up...
It's been 3+ years now that this keeps happening..
Nobody likes a good time wasted.
Stop being lazy.
1 vote -
Give uncollected rares in Standard/Historic event
Since the "Standard Event" and "Historic Event" cost gold, and the games are not easy (most people play tier1 decks there, or close to it), it would be nice if the rare rewards (for reaching 5+ wins) would be uncollected rare.
It would make those events a bit more appealing, because right now it feels underwhelming to perform well in such an event, and not see any change in your collection (for people who already have a majority of the rares in standard).
Compared to e.g. a draft where you'll likely increase your collection by a lot if you get…1 vote -
Crawling Infestation wouldn't trigger.
Crawling Infestation did not create bug tokens on two separate turns when my creatures died. It worked when I milled a card and a creature went to the graveyard on my turn. On my opponent's turn I blocked with a creature card and it died and went to the graveyard, but no bug token was created. Then, on my opponents next turn I had to use another creature card to block since I wasn't getting the bug tokens I was supposed to, and again the card went to the graveyard but I didn't get a token, so I had to…
1 vote -
lose by empty draw during the turn
I find it shameful that you still haven't fixed the issue that you lose if by drawing a card the library is empty ... the rules of magic dictate that you lose if in the acquisition you cannot draw, not during a turn, fault of this error that you have to put back in place!
1 vote -
1 vote
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illegal card used in standard
Please stop allowing players to use cards in standard that are NOT currently standard legal. I am tired of losing to decks that would lose without the illegal cards.
2 votes -
Match lost in draft
I used exploit of fell stinger on cobbled lancer and lost the game with six life points.
I'm playing on android, i don't know how to retrive the log but I attach screen of the board.
Thanks for the support3 votes -
recieved no gold
I finished some dailies today but did not recieve the gold. Started with 4975 and want the last gold to start the Quickdraft, but didn't recieved the gold for my wins.
1 vote -
season reward bugged
I launched Arena in order to redeem the season's rewards. I achieved mythic and diamond rank this month but all the four skins were bugged. I am expecting a reward now because it is not the first time that this happens and I know that you can't give me back the skins but at least some gold or gems. Bye
1 vote -
Unable to Select Cards in Draft
Entered Crimson Vow Premier Draft, was able to select from the first pack, but cards did not show up in for pick 2. The pick was moved on to the next drafter without me drafting a card.
1 vote -
Wrong cards from pack
bought a Midnight hunt packs, got crimson wow cards.
what a scam.1 vote -
No Ranked Progress
Not giving any ranked progress. It’s the last day to climb the ladder. This is absolutely terrible. Please fix this.
9 votes -
Historic Bo1 Wins don't add up
I have been having the same issue, but in historic ranked playing DTier 3, 4 wins in row and stills goes down a notch.
but everygame it goes back to 2 notches, like if thats when the bug started to happen.
So i play game, win, goes down one, from 2 notches to 1 notchs, again and again stays in a loop1 vote -
Standard Ranked
4-5 games won in a row in Standard Ranked but no change in rank
4 votes -
Ranking issues
Hello, there’s a bad glitch affecting ranked games. I had 5 notches in diamond tier 3. I won a bO1 standard ranked game and I lost a notch instead of getting a notch. It went down to 4 notches. Then I played another bO1 standard ranked game and I won again. This time the rank didn’t even move. It stayed at 4 notches. I should be in diamond 2 right now. This is very frustrating when you spend as much money as I do and you are trying to make mythic at the end of the season. I pay too…
3 votes -
Hide cards in collection & deck building
Allow us to hide cards in the collection! Kinda like a reversed "favorite" feature.
How?
In the GUI, maybe as an icon in the craft interface.
Allow us to toggle their visiblity through the advanced filters interface ("show hidden cards")Why?
Hiding specific cards in the collection would solve a lot of issues such as only showing one "Negate" card and favorite Lands (hiding the styles you don't like).
No more scrolling through your whole land list to find your beloved lands!1 vote -
Lost Rank After Win
Hi,
I just won a game of BO1 limited and lost rank instead of gaining. Plat 4 1 pip to Plat 4 0 pips.
No screenshot since it wouldn't show the change.
Anything you can do?
3 votes
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