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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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20582 results found

  1. Losing rank after winning games

    I keep losing ranks even tho im winning my games.. I see that this bug exists for a long time already (first submitted 2019 or so). Happened to me several times this evening now while playing Ixalan quick draft. Playing on windows.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Legendary Rule Cheater

    They've got out two of the same legendary without triggering the rule.

    1 vote

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  3. No play in points were received on the end of the season

    I was around the 760 position 10 min from the season ends and when it ended I was expecting the play-in points but I didn't get anything and I would like to understand why that happen. I would like to have the play-in points or understand what went wrong

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Metropolis reformer life-gain doesn’t occure when simultaneous lethal

    During a full-board attack from my opponent I block one attacker with a Metropolis Reformer. The rest of damages taken is exactly my number of life. As the Reformer takes damage at the same as me, I should gain life at the same time as I take damages from the attack. But in my case the life-gain from the Metropolis Reformer never occurred. Resulting in me losing the game where I should not.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. March of Swirling Mist and ward

    We need a clear ruling on the Gatherer page and/or bug-fix to March of Swirling Mist wrt creatures with Ward.

    Atm, having ANY creature with ward (even ward 1) in the set of selected creatures causes the entire spell to fizzle and go directly to the Graveyard.

    That's Rules as Written ( see sections 702.21 and 702.26 of the latest official rules). There's also the generic policy of "If a spell or ability has multiple targets and one of them has ward. Does the whole spell or ability get countered or just the effect on the target?" Answer: YES if…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Friend challenges

    The challenges are saying all decks are invalid and can't be played and when I can play with them it gives me an error code saying it's invalid and won't give me any reason why like it normally would if there was a legitimate problem

    2 votes

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  7. False Positive Stalemate - Hallowed Priest, Impassioned Orator, Token Generation

    Using a white soldier deck to generate tokens and life, the "stuck check" built into the game determined I was locked in a stalemate because of how long the game took to resolve all of the counters I was gaining on my Hallowed Priest.

    I generated a ton of tokens using Horn of Gondor and Ojer Taq, Deepest Foundation. Each one triggered the Impassioned Orator's "gain 1 life" ability three times (one for each of three copies of the creature on the battlefield). Each time this resolves, the queue is paused and three Hallowed Priest "whenever you gain life, add…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Ojer Axonil, Deepest Might does not increase damage of red sources

    Ojer Axonil, Deepest Might does not increase the damage done by Sunlight torch.

    1. Play Ojer Axonil, Deepest Might
    2. Equip Sunlight Torch
    3. Attack and sacrafice torch
    4. Torch only does 2 damage. (expected 4)
    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Ugin not exiling Fable of the Mirror Breaker/Reflection of Kiki-Jiki

    Ugin, the Sprirt Dragon's exile ability value was set to 4 but did not exile Fable Of The Mirror-Breaker. Later in the game, Ugin's ability was set to 4 again and this time it did not exile Reflection of Kiki-Jiki.

    I was playing on Android.

    Each time the ability resolved I should have exiled all cards woth Mana value 4 or less.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Untapped entering the battlefield tapped and not able to play more than one spell per turn

    Last game I played, my Dreamroot Cascade entered the battlefield tapped even though it was the third land I played. Also, after playing just one spell, the turn automatically passed even though I had open mana and other spells to cast - there were no stax effects on the battlefield, the opponent only had a Third Path Iconoclast on the battlefield . It was upsetting because I lost the event's gems because of this problem. Thank you for the attention and good work.

    1 vote

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  11. Urborg crafting option replaced with card style in UI

    Trying to craft urborg the card style UI comes up instead even though I have the wild cards

    1 vote

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  12. Highlighting

    Hi. I’m autistic, and I can’t play arena anymore, because some opponents play on pc, and they keep moving quickly the mouse over the cards, making them flash with the highlight, and that makes me dizzy and sick, and I vomit. Can you please add an option in the game to turn off my opponent’s highlights when they mouse over a card, please? That should be very easy to make. Please.

    2 votes

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  13. Skrelv does not protect against Seat Of The Empite's 4 damage, despite being a white targeting ability.

    I think someone forgot to complete Seat of the Empire. It's a white card with an offensive targeting ability to do 4 damage and Skrelv's ability does nothing to repel the attack, very very frustrating when losing in ranked over something like this, especially because everyone seems to know that it doesn't work and is exploiting it rather than reporting it, what a lovely community this is.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Chimil Wandering Emporer

    When Chimil discovers Wandering Emporer, your turn ends immediatly unless you are already on full control. You should get to use Wandering Emporer, but you don't. Simple as that, and made me lose multiple games over a bs bug.

    1 vote

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  15. the daily missions of "defeat x creatures of your opponent" didn't update when i killed

    the daily missions of "defeat x creatures of your opponent" didn't update when i killed them

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  16. 1 vote

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  17. 1 vote

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  18. Sunshot Militia

    Sunshot militia didn't allow me to tap an equipped artifact. The artifact wasn't selectable to tap for his ability.

    1 vote

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  19. maximum land count in brawl

    So... I had a deck with 97 lands which worked previously but now whenever I try to start a match I get "unable to join event".
    At first I thought it was my commander that was the issue. Maybe it got banned since then and it wasn't properly displayed as such but after some testing I found out that it's because I have more than 70 lands.
    I think it might be voluntary to prevent the type of deck I'm playing but if that's the case the deck should be flagged as "illegal for format" with an explanation. Not an…

    1 vote

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  20. Too mana or no one mana card

    Sometimes and often after 2/3 victories, it’s like game want to penalize you, And mana balance it doesn’t work, it give you or too mana cards or 2 mana. I know it’s magic game but it’s not lucky or destiny it’s very mechanical on Arena. Fix it please.

    2 votes

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