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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24732 results found

  1. rng rigged

    u change deck in ranked, they put you vs the perfect counter, its fun.
    rigged rng

    2 votes

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  2. 2 votes

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  3. AVATAR BUG

    How come all the avatars in my collection and avatars in the store are not showing up? Even during matches, avatars are not showing up. Is this a bug?

    1 vote

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  4. Game freezes

    When I use Stone Brain the entire game freezes and I have to shutdown and restart. This will freeze again when trying to load back into current match. Shutdown a second time then I am back at the home screen.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Can't edit deck or sideboard

    I can no longer fully see my sideboard for traditional decks. If I build a deck, I can put extra cards in the sideboard but they don't show. In addition, I can never edit the deck again after saving. If I try, it loads endlessly. Have tested multiple times, same result each time.

    4 votes

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  6. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. bug report date

    Seems like I'm fast becoming a bug/product report power user...
    I have a meta-suggestion.
    For posted bug reports, it would be helpful if the date of the report was also listed. This would help users know if the report was recent (and likely from the same ongoing issue) or if the issue is from further in the past, and might not be related to their issue.

    2 votes

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  8. ignus bugged creates a infinite loop

    ignus creates doble red with his activated ability instead of just 1 red this creates an infinite storm pls fix it asap

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Mythic rank explanation

    Hi! I just reached mythic rank (yay!) but I don't really know what the ranking in this section means. I suppose that this was explained when the system was implemented, but I can't find much definitive online (reddit, blogs, etc.) beyond 'a higher percentage is better, and a number means you are in the top X number of players'.

    I have further questions. What is the percentage of? All players on Arena? All players who have a mythic rank? For a numbered rank, is that out of all players in the region? The world?

    Concrete suggestion: If WotC wrote an…

    1 vote

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  10. Unable to Edit Decks; Sideboard do not display correctly

    1. Unable to access 2 of my most recent decks for editing. Attempts to do so result in "Waiting for server" screen, and no response thereafter. This bug started 3-4 days ago.

    2. Sideboards frequently cannot be shown in its entirety or edited in the standard deck view. Switching to list view is necessary. This has been an issue for 3 months now.

    5 votes

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  11. Casting Jace Early

    Jace Reawakened Bug

    I was playing a Tinybones, the Pickpocket, and had milled a Jace Reawakened into my opponent's graveyard. On turn three of the game, I dealt combat damage with my Tinybones, targeted the Jace, and cast it even though this should not have been allowed due to Jace's static ability.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Unable to access deck for editing

    I have a deck in my collection which has become inaccessible when attempting to edit it.

    When I open the deck collection and try to open the deck for editing, the game hangs on the "Waiting For Server" screen.

    I'm able to play with the deck without issues. Clones of the deck produce the exact same error.

    The deck is on my account at danielhynes@live.com. Deck is titled Grixis Obeka Tempo

    1 vote

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  13. game freeze

    Game froze after reconnect with opponent's timer about to end.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Invalid Tokens Created with Calamity, Galloping Inferno and Terror of the Peaks

    When you saddle 'Calamity, Galloping Inferno' with 'Terror of the Peaks', only one token is produced, rather than two like any of nonland creature. This has happened within multiple matches, all of which cost me the game victory.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Connection issues during draft and game

    I was having connection during a draft that I think were server side. I tried switching to my phone and using data, but the connection issues still persisted, resulting in a game loss.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Return of the Wildspeaker failed to draw cards

    In Brawl, had no creatures out, used Eriette's apple to steal my opponent's Aragorn, cast Return of the Wildspeaker (1st mode), gave Aragorn +4/+4 from his trigger, then Return resolved and nothing happened.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Incomplete deck edit won't view

    I am going through my decks that I have edited or imported, and I can't open a couple of them. What will happen to them is I click is loading bar will come up and never open the deck.
    Names of decks having issues:
    "Imported deck(3)" (never got to open and view deck after import.)
    Grixus Scam (Haven't edited it in a while. and all cards in deck are in my collection.)
    "Juggle heist" (opened it made edits than had to close cause it bugged and now can't open) Main thing I edited was format, to Timeless traditional.

    Many of…

    1 vote

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  18. Stop giving preferential treatment to white people.

    White people are trying to increase the role of white people based on the historical fact that they kidnapped black people from the African continent as slaves (role of blue) and burned them with nuclear weapons (role of red).

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Grenzo, Crooked Jailer bug with Eaten by Piranhas

    During the game, the opponent cast "Eaten by Piranhas" in response to my Grenzo, Crooked Jailer's enter the battlefield ability. When this occurred, I was unable to take any action and the game timed me out. There seems to be some sort of issue with Grenzo losing all abilities while heisting an opponent's library.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. I was unable to cast an Instant Spell in United Dominaria Quick Draft

    I was unable to cast an Instant Spell in United Dominaria Quick Draft. This make me lose the match. In the attached print, it shows the time counter at the bottom of the screen.

    Edit 1: I played two more games, and noticed that all instant spells and creatures with 'cast with reinforce' were having problems.

    1 vote

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