MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. 1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  2. no midweek madness

    There's no midweek madness active. It's late in the evening on Tuesday.

    On the Edge is not active.

    Care to hire some professionals over there?

    2 votes

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unable to Select from Stacked Creatures on iOS

    I played a Quick Draft where I had two Traveling Ministers on the bored and needed to use one to buff the other to make an attack on the opponent’s Sorin. Because of how they were stacked even though they were my only two creatures in play, it was impossible to do anything except use the top Minister to buff himself, which was obviously not useful since he was now tapped and couldn’t attack. This contributed to the loss since my opponent was able to defend the Sorin for several more turns.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Games that fail to load anything

    Hi,

    Can you lazy ***** do something about the endless games that load into nothingness?

    It's not on our end.. it's yours.

    You wanna clean your **** up?

    You should clean your **** up...

    It's been 3+ years now that this keeps happening..

    Nobody likes a good time wasted.

    Stop being lazy.

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  5. Give uncollected rares in Standard/Historic event

    Since the "Standard Event" and "Historic Event" cost gold, and the games are not easy (most people play tier1 decks there, or close to it), it would be nice if the rare rewards (for reaching 5+ wins) would be uncollected rare.
    It would make those events a bit more appealing, because right now it feels underwhelming to perform well in such an event, and not see any change in your collection (for people who already have a majority of the rares in standard).
    Compared to e.g. a draft where you'll likely increase your collection by a lot if you get…

    1 vote

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    0 comments  ·  Product Suggestion  ·  Flag idea as inappropriate…  ·  Admin →
  6. Crawling Infestation wouldn't trigger.

    Crawling Infestation did not create bug tokens on two separate turns when my creatures died. It worked when I milled a card and a creature went to the graveyard on my turn. On my opponent's turn I blocked with a creature card and it died and went to the graveyard, but no bug token was created. Then, on my opponents next turn I had to use another creature card to block since I wasn't getting the bug tokens I was supposed to, and again the card went to the graveyard but I didn't get a token, so I had to…

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. lose by empty draw during the turn

    I find it shameful that you still haven't fixed the issue that you lose if by drawing a card the library is empty ... the rules of magic dictate that you lose if in the acquisition you cannot draw, not during a turn, fault of this error that you have to put back in place!

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  9. illegal card used in standard

    Please stop allowing players to use cards in standard that are NOT currently standard legal. I am tired of losing to decks that would lose without the illegal cards.

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Match lost in draft

    I used exploit of fell stinger on cobbled lancer and lost the game with six life points.
    I'm playing on android, i don't know how to retrive the log but I attach screen of the board.
    Thanks for the support

    3 votes

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    1 comment  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  11. recieved no gold

    I finished some dailies today but did not recieve the gold. Started with 4975 and want the last gold to start the Quickdraft, but didn't recieved the gold for my wins.

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  12. season reward bugged

    I launched Arena in order to redeem the season's rewards. I achieved mythic and diamond rank this month but all the four skins were bugged. I am expecting a reward now because it is not the first time that this happens and I know that you can't give me back the skins but at least some gold or gems. Bye

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  13. Unable to Select Cards in Draft

    Entered Crimson Vow Premier Draft, was able to select from the first pack, but cards did not show up in for pick 2. The pick was moved on to the next drafter without me drafting a card.

    1 vote

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. Wrong cards from pack

    bought a Midnight hunt packs, got crimson wow cards.
    what a scam.

    1 vote

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    0 comments  ·  Store  ·  Flag idea as inappropriate…  ·  Admin →
  15. No Ranked Progress

    Not giving any ranked progress. It’s the last day to climb the ladder. This is absolutely terrible. Please fix this.

    9 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Historic Bo1 Wins don't add up

    I have been having the same issue, but in historic ranked playing DTier 3, 4 wins in row and stills goes down a notch.
    but everygame it goes back to 2 notches, like if thats when the bug started to happen.
    So i play game, win, goes down one, from 2 notches to 1 notchs, again and again stays in a loop

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. Standard Ranked

    4-5 games won in a row in Standard Ranked but no change in rank

    4 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ranking issues

    Hello, there’s a bad glitch affecting ranked games. I had 5 notches in diamond tier 3. I won a bO1 standard ranked game and I lost a notch instead of getting a notch. It went down to 4 notches. Then I played another bO1 standard ranked game and I won again. This time the rank didn’t even move. It stayed at 4 notches. I should be in diamond 2 right now. This is very frustrating when you spend as much money as I do and you are trying to make mythic at the end of the season. I pay too…

    3 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Hide cards in collection & deck building

    Allow us to hide cards in the collection! Kinda like a reversed "favorite" feature.

    How?
    In the GUI, maybe as an icon in the craft interface.
    Allow us to toggle their visiblity through the advanced filters interface ("show hidden cards")

    Why?
    Hiding specific cards in the collection would solve a lot of issues such as only showing one "Negate" card and favorite Lands (hiding the styles you don't like).
    No more scrolling through your whole land list to find your beloved lands!

    1 vote

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    0 comments  ·  Deck Building / Collection  ·  Flag idea as inappropriate…  ·  Admin →
  20. Lost Rank After Win

    Hi,

    I just won a game of BO1 limited and lost rank instead of gaining. Plat 4 1 pip to Plat 4 0 pips.

    No screenshot since it wouldn't show the change.

    Anything you can do?

    3 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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