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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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15710 results found

  1. infinite Life Loop Historic Brawl

    There was a match between me and this player

    userId": "4VHGXPRH6BAUJBY6JSH3PCGLAA", "playerName": "DragonnFire248#05619
    "platformId": "AndroidPhone", "eventId": "PlayBrawlHistoric" } ], "matchId": "3454dd0c-8120-4e04-ae6e-16247e491bad" },

    my ID is: userId": "HEJZY7PCRNFXZNPYWJEQAHD7UM", "playerName": "leewatson#89375

    Our match as you can see from the pictures are showing that he won but really is the case he won by card effects with a loop in the game that allowed him to cast a enchantment card along with a creature who both have card life gain effects.

    These two cards combined will give that player an infinite life drain loop on opponent who may be winning or…

    1 vote

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    6 comments  ·  Gameplay  ·  Admin →
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  2. Boat is possibly a cheater

    Player boat's spell had been countered by the effect of blue 7 cost phyrexian (counter target artifact, instant or sorcery, once per turn) but it didn't get countered. Instead my creature got dealt five damage. I did not see a mechanic that would have negated the effect, he simply paused for a minute and the effect happened, thus I suspect Boat, the player, cheated or the effect itself didn't trigger like it was supposed to. In any case, it's a big problem, as anyone can win just by cheating and ruins the possibility of faire game play.

    1 vote

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  3. A carta "Comando de Gix", feitiço de cor preta, está destruindo criaturas indestrutíveis.

    A carta "Comando de Gix", feitiço de cor preta, está destruindo criaturas indestrutíveis.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Satoru Umezawa collection search

    Card contains Ninjutsu keyword and does not appear in collection search for this term.

    1 vote

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  5. Skittering Surveyor

    I used my creature to search a forest, after that i would have used the fouble forest to use a removal on his cresture. It didn’t worked and because of that i lost the match.
    It didn’t give me any forest at all and i couldn’t use my spell.

    1 vote

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  6. card lost

    I open the pack March of the Machine.
    I see Firesong and Sunspeaker foil card in that pack.
    But my card rist havent that card.
    If the card was originally designed not to appear, or if the card simply disappeared, I would like to see a wild card or other guarantee.

    1 vote

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  7. Played a Standard game with a deck I didn't queue with

    I queued into Standard Bo1 with a BW Clerics deck. When the game started my deck was G Stompy. I don't even own the cards I played with, let alone have never built this deck in my collection.
    I still won, but very weird.

    1 vote

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  8. Unlimited time

    I was in a ranked match, suddently it just said waiting for server and I couldnt do anything. My opponent could do anything either (at least I guess). After it stopped he/she had a disconnect I suppose and didnt do anything anymore.
    Now his thinking time is unlimited because the timer wont end.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Não é possível escolher a tipagem "Sacrário" na carta "Patio Reservado"

    Quando a carta "Pátio reservado" é jogada você escolhe um tipo de Criatura, só que a tipagem "Sacrário" (tipagem comuns no deck de Go-shintais) simplesmente não existe, mesmo quando usa a aba de pesquisa

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Issue with Nahiri Forged in Fury

    After I play Nahiri, when I attack with an equipped creature, everything works fine, I exile cards equal to the number of attacking Creatures, and I can play non Equipment spells and lands just fine as normal.

    The issue comes when I try use the last line on Nahiri, which states "you may cast Equipment spells this way without paying the mana costs.
    When I go to use this ability, unless I have the mana to cast it, it doesn't allow me to cast it, which IMO kinda defeats the the purpose of the ability.
    I understand that this is…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Unable to retrieve collection.

    When I log in, it keeps telling me "Unable to get collection, please try again later."

    1 vote

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  12. Reveal players libraries after win/defeat

    It would be nice to see both players (or atleast your own) after a win/defeat to help better understand how to play out your curves and optimize your decks.
    Also if opponent had a deck you were interested about learning more than seeing their library after win/defeat would be a helpful.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. "unable to claim reward" for quick draft

    Just finished a quick draft run and when I hit the "claim" button I was greeted with the "waiting for server" spinner followed by a "Unable to claim reward at this time, try again later" message.

    Then it booted me to the home screen. I went back to the quick play page and my run and claim buttons were both gone with no gems added to my account.

    I don't know how many packs I had before, so I can't say if that also failed to be given, but I would assume so.

    No screen shots because all it would…

    1 vote

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  14. kiora

    Problema na habilidade de Kiora, Soberana das Profundezas.
    No texto da carta fala em conjurar uma mágica com valor de mana IGUAL OU INFERIOR a X, porém no arena só está permitindo conjurar com o valor INFERIOR.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Archfiend of the Dross - Automatically resolved stack check without the possibility of instant speed response.

    1.  Had 3 Archfiend of the Dross out, one with 1 oil counter left, one with 2 oil counters left, one with 3 oil counters left, before start of turn and an instant speed spell in hand, with valid targets on the battlefield (in this example, Go for the Throat, and a Venerated Rotpriest). Then start turn, triggering the ability to remove an oil counter. Venerated Rotpriest's controller has 3 life left.
      
    2.   PC, non-Steam
      
    3.  The turn starts, Untap -> Upkeep: the Archfiend's triggered ability is put on the stack, then immediately resolves. It completely ignored the presence of an instant speed
    1 vote

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  16. Gix Command

    Used Gix Command, selected Destroy each... and opponent sacrifices. Opponent waited until rope ended, and sacrificed, but the creatures 2 and under were not destroyed.

    1 vote

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  17. Click-and-drag to draft a card keeps picking the wrong card

    Recently I've noticed that clicking and dragging cards into my deck during a draft occasionally causes the wrong card to be drafted.

    1 vote

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  18. Portent tracker

    Had a couple of matches where portent tracker wouldn’t let me untap lands which led me to losing games due to not being able to utilise tricks.

    1 vote

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  19. Bugged card mechanic on PC

    In two matches I was unable to exile Heron-Blessed geist to make the 2 spirit tokens. I had the right mana, it was my main phase, and there were no other restrictions that would otherwise have prevented me from doing it

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Hidetsugu & Kairi made my two Explosive Singularity spells disappear from the game.

    It was a ranked standard game in plat, i played with a Hidetsugu & Kairi deck, as i played Hidetsugu & Kairi i drew three cards and placed two Explosive Singularity spells on top of my deck, i then used Corrupted Conviction to sacrifice Hidetsugu & Kairi, instead of being able to cast Explosive Singularity, the two Explsosive Singularity spells disappeared from the game and it gave me Big Score to cast instead.
    Dumbfoundead, i couldn't find any of my Explosive Singularity spells in my graveyard, hand, exile, opponent exile, opponent graveyard. They quite literally disappeared from the game.

    It…

    1 vote

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