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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11160 results found

  1. quest

    There is a bug when the system creates a new quest between days. If you leave the program running until a new quest should have been generated, but the system hasn't loaded it yet, and start a new game, it will give you your win for the day but won't count towards your quest.

    Steps to reproduce:
    At around midnight, click Play once to load the recently played games
    Do not interact with the Arena screen until the next morning, when the quest timer has expired.
    Click the Play button to to begin a game
    Complete the game
    You will…

    1 vote

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  2. Draft Win counted as loss

    I was playing a Draft and was at 6:2. I wanted to start the last match but while waiting for an opponent, I lost my internet connection. I quickly clicked cancel, restored internet connection and was again at the draft screen with 6:2. I started to search for an oppopnent again and won the match.
    But after the match, the draft screen showed 6:3 instead of 7:2. Also 17Lands which I use as my tracker counted the match as a win (See Screenshot with last match at 2023-01-28 17:03).

    I suspect, that i entered a match while my internet connection…

    2 votes

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  3. quest

    There is a bug when the system creates a new quest between days. If you leave the program running until a new quest should have been generated, but the system hasn't loaded it yet, and start a new game, it will give you your win for the day but won't count towards your quest.

    Steps to reproduce:
    At around midnight, click Play once to load the recently played games
    Do not interact with the Arena screen until the next morning, when the quest timer has expired.
    Click the Play button to to begin a game
    Complete the game
    You will…

    1 vote

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  4. elite spellbinder ability on stack text formatting

    When the ETB ability of elite spellbinder is on the stack the text overlaps with the border

    1 vote

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  5. Repair & Recharge Bug

    Repair & Recharge returned both an enchantment AND an artifact to the battlefield, resulting in a loss for me. See log

    2 votes

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  6. bomat courier

    couldn't sacrifice bomat courier after attacking.

    1 vote

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  7. Game Ends in Draw...and I LOSE?!

    I want to start by saying I started playing MTG back in 1995 I was 12...I took part in pro tourneys and at one point by the time I was 14 I was hosting tourneys at our local shop in the town I lived in. I have THOUSANDS of dollars worth of cardboard all sorted in boxes in my office in my house. I have spent hundreds on Arena since it came out and was in beta...I also own and played MTGO originally. I am currently in Diamond 2, I was playing what was going to be my last game…

    2 votes

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  8. Can't get my collecttion to enter my game

    28 Jan,2023, at 16:30pm, when I launched MTGA app on PC, I couldn't enter the main screen and my screen showed these notification. I have reseted my PC and re-entered my account but it didn't work. I have had this issue many times (about 4-5 times, from the October last year to now). I can usually enter the game on the after day, but this issue is quite annoying. Please help me to fix this issue

    1 vote

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  9. Kayla's Command bug

    In the second game of BRO quick draft, my opponent played Kayla's Command.
    There are four modes in that card, but I cannot identify which modes he/she chose because the text was not highlighted.

    1 vote

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  10. Waste Land Causing Network Error

    1. When building a historic Brawl deck using Ugin the Ineffeable as a commander. Adding wastes as basic lands causes a network error preventing the deck from updating.

    2. On PC

    3. Screenshot attached

    1 vote

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  11. Training ability not working

    Attacked with a 4/4 and an Apprentice Sharpshooter (1/4, Reach, Training). Yet when I attacked the training ability of the sharpshooter did not trigger, so he remained 1/4, instead of buffing to 2/5 like he was supposed to.

    1 vote

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  12. Mill Deck

    Please stop paring mill decks against decks that run more than 60 cards. I get it will happen sometimes, but I just got done playing against 4 in a row like that. So many of my mill deck games are against large decks. It feels deliberate at this point. None of my other decks get paired against so many 100+ card decks so why should my mill deck see so many? It would be nice to see more variation in the match making

    1 vote

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  13. Game froze during Standard Ranked Play

    Game appeared to temporarily lose connection. When it reconnected, several of my creatures remained tapped for the rest of the game.

    2 votes

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  14. Direct Friend Challenge Forced Draw programming NEEDS TO GO AWAY!!!!

    Direct Friend Challenge Forced Draw programming NEEDS TO GO AWAY!!!!
    Add settings option to disable excessive animations.
    Stack all identical ability triggers and activate simultaneously instead of one at a time.

    I'm FED THE F*** UP with your garbage programming robbing me of a match victory.

    2 votes

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  15. nine lives + lich's mastery

    when attacking a player with nine lives and lich's mastery, player takes no damage, no counters appear on nine lives, and no cards need to be discarded (lich's mastery rules)

    1 vote

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  16. blocker didnt block

    a creature i declared as a blocker didn´t block, which lead to lethal damage and losing the game. there was nothing on the board, which could have caused this not blocking. and it looked like it was confirmed to be blocking.
    but when the damage was applied, the attacker just went through. no trample, no unblockable. just nothing there.
    the game ended so suddenly that i was not able to create a bug-report-log anymore. here is what i found in the UTC-log-file.

    1 vote

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  17. The stone brain

    Every time I use for the 1st time the stone brain the game crashes. When I boot it up I can resume the game and it works but after the game ends I get a black screen, so again I have to restart the game. In the same session if I use the stone brain again it does not crash.

    2 votes

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  18. can we not give people ancestral recall in mtga?

    I was in the middle of a great game, evenly matched in skill/deck equal cards in hand both boards fairly developed, opponent plays the power nine bird and gets ancestral recall drawing 3 cards ending the game on the spot. Great idea. Either ban all alchemy cards from Brawl or tweak them so you don't get comically overpowered cards, it was fairly obvious the chance to get time warp on key to the archive was nerfed, there's no reason anyone should be casting ancestral recall in whats supposed to be slower commander format. If i wanted degenerate EDH gameplay i'd…

    2 votes

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  19. Gideon game crash

    If I activate Gideon of the Trials second ability, at the end of the turn when he stops being a creature the game crashes, happened two turns in a row.

    1 vote

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  20. 2 votes

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