MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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868 results found
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Cid rimeless
Arena is telling me that my Cid deck is invalid because I have too many copies of Cid Timeless Artificer even though it was working just fine yesterday and Cid's card literally says there's no card number restriction on him
20 votes -
Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
20 votes -
No mythic card reward mastery pass
I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?
20 votes -
Uncommon card rewards after 80lvl
Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.
20 votes -
Brawl states I have too may copies of a card that states i can have any number of copies
I have cid timeless artificer which states I can have as many copies in a deck as I want, but when I try to play it it gives an error that I have too many copies. If I remove them all and replace them with something like islands its fine, but if I add even one extra it gives me that error
19 votes -
Brawl not accepting Hare Apparents?
Just got the new update, it cancelled out my Aerith Brawl deck initially for 19 cards not accepted. Built a new one thinking it might be because of the rotation of sets. Turns out, it was an issue of there being more of the same card in the deck (Hare Apparent) although the function of Hare Apparent allows for more than one of them in a deck. The deck had worked before the updates. What's changed?
19 votes -
White Sideboard Menu
Sideboard Menu is white, cant read numbers and land card names
19 votes -
hare apparent
can't have more than one hare apparent in my brawl deck since the last update!
18 votes -
Deck Sideboard bugged. Number of cards issue
I can't play more than 7 cards in the sideboard for bo3. As the picture shows, I have 9 cards in the sideboard rather than more than 15.
18 votes -
Sideboard
I am having an issue during deck construction where it wont let me save the deck because it says I have over 15 cards in the sideboard, but I do not have over 15 cards in the sideboard
17 votes -
Invalid deck bug
After the update today a deck I have been using for months is being flagged as invalid. No cards in the deck appear as red/invalid and when I click save it says: “this deck contains too many copies of a card.” I have 9 nazgul in the deck as it states on the card you may have 9 copies in a deck, and Ive played hundreds of games with this deck. Can you please give me some support? I enjoy using this deck and dont want to stop playing the app because of a bug. Im seeing this on my…
17 votes -
Cannot add more than 7 cards to traditional standard sideboard
In PC app. Trying to build a traditional standard deck. After adding 7 cards to sideboard, I am not able to add any additional cards. Cannot get to 15 sideboard cards. I have definitely selected "traditional standard"
17 votes -
Receiving gems for packs when rares are still available (Foundations)
Receiving gems for packs when rares are still available (Foundations)
17 votes -
Invalid Deck - Sideboard size bug
My deck is being flagged as invalid for having more than 15 cards in the sideboard, when it has 12
16 votes -
Invalid Decks & Sideboards
Decks that were previously valid a few hours ago are now invalid with red mark showing " 0 invalid cards" if I go into edit the deck (which is fine) it was say sideboard can't have more than 15 cards even though it's 15 or less. I'm on GeforceNow
16 votes -
Missing cards
I am missing cards from my collection. Half of my decks are saying they are missing cards.
16 votes -
Brawl deck invalid even though all cards are valid
Rats deck is considered invalid for having multiple copies of the Rat Colony card, which allows multiple copies of itself in decks.
15 votes -
Set Completionist II achievement not given when getting x4 of an Alchemy Set.
Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.
15 votes -
Sideboard still bugged in BO3
BO3 sideboarding still bugged.
How to reproduce:During a BO3 match, quit the game or encounter "waiting for server", which forces you to close the game. Reopen the game, during sideboarding you cannot put sideboard cards in your deck. Happens on both PC and iPad.
Has been an issue since release of BLB.
Version: 2024.39.11.6464.108450515 votes -
Brawl deck building bug, singleton caveat ignored. Deck is not playable
There is some issues with Persistent Petitioners. It is one of the cards that allows you to have "any number of this card on your deck"
But brawl is saying that my deck has an error of "too many copies of the same card"
Obviously, ignoring the card's caveat to the rule.
It's one of my best decks, I'd like to be able to play it.14 votes
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