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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1526 results found

  1. 26 votes

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  2. Can't remove card from deck

    I can't remove an the original Cosmos Elixir from a deck after Alchemy altered it. 2021.12.10.3971.904583

    25 votes

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  3. Missing cards

    I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.

    Some of those cards are:
    Time Warp
    Tendrils of Agony
    Weather the…

    25 votes

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  4. Lands not appearing in sealed

    When rebuilding my sealed deck no land options present themselves and the old icon for lands just pulls up my battles I opened.

    24 votes

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  5. Missing card in collection

    I received a another copy of Luminarch Aspirant last week. It appears in my collection, but can not be added to any decks.

    It shows as a valid card when added to new decks, but when any deck Save is attempted, its missing from my collection.

    24 votes

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  6. Import Deck Problem

    When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.

    24 votes

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  7. Can’t put Lands in my deck!

    I’m playing in MOM sealed and I went to change my deck and I can put basic lands in my deck. The suggest land button and basic land cards aren’t here. When I initially built my deck it auto filled my deck with lands, but when I changed the deck I no longer can put lands in my deck. I’m very frustrated I’ve been messing with this for like 30 min. Can I please just get a refund or sealed token? I hope this gets fixed I only play limited.

    22 votes

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  8. deck contains cards not in your collection

    Same as many others here, I get the error message 'deck contains cards not in your collection', but no cards are faded out, in deck nor in sideboard. please help as it appears as invalid. I've tried also clicking on craft inside the deckbuilder but I still can't see any card to craft.

    22 votes

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  9. Invalid Deck - Card not in collection error

    I play MTGA on my PC with Win10. When I try to build a new deck containing The Meathook Massacre, the game displays the message that it contains cards not in my collection, which is not true. My old decks that include the card don't seem to have any problem, as I can use them normally, but anytime I try to edit a deck or build a new one with the card, it displays the invalid deck warning and, while I'm still able to create the deck, it remains invalid.

    22 votes

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  10. Lands Not Loading

    Lands from Kamigawa are not loading properly since the patch. I have attached the image I am getting for all of my lands.

    22 votes

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  11. Deck Quest Not Awarding

    Deck Quest Not Awarding

    I finished the Deck Quest and the Daily Quest together (play X amount of Black Spells). When I completed I the awards I got was only for the Daily Quest. I did not receive the new deck I was supposed to unlock.

    22 votes

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  12. Missing Mastery Path Mythic Card Rewards

    I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.

    22 votes

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  13. Did not receive deck for completing quest

    I completed the cast 25 black/blue spells quest and did not receive the next 2 color deck. The quest did however go on cool down.

    22 votes

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  14. starter deck dual

    I've played and won a few games of the new rotation of starter deck duals but have not received the dual color deck rewards. The couple I have used are GW and GU.

    21 votes

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  15. Mastery Pass March of the Machine: No ICR cards beyond level 70

    I bought the mastery pass March of the Machine after I competed level 70.
    Beyond level 70 (currently at 86) I got no ICR rewards. I trace my collection and my vault, no rewards this time. For another matstery in the past it worked.

    21 votes

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  16. Missing rare wildcards

    This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.

    21 votes

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  17. No ICR rewards

    Since the last update, the platform is not giving ICR card rewards beyond the 5th daily win

    20 votes

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  18. Deck Builder Lands

    When trying to build a new deck in the Arena Mobile App on iOS, when you filter for lands, instead of lands options coming up, I keep getting my collected battles (and, only some of them). It works find on desktop, but this has been an issue for me on mobile since yesterday’s update for the MOM release.

    20 votes

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  19. Battle filter

    LANDS AND BATTLE CARDS HAVE BEEN SWITCHED IN THE FILTER MAKEING IT IMPOSSIBLE TO FIND BASIC LANDS IN THE DECK BUILDER

    20 votes

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  20. Alchemy: Phyrexia

    Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.

    20 votes

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