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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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25761 results found

  1. ドラフト賞品が獲得できなかった

    ドラフト2-3の賞品1000ジェムとパックが獲得できなかった。

    1 vote

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  2. Couldn’t select my doomed dissenter in premier draft game

    Couldn’t select my doomed dissenter during a premier draft game. Caused me to lose the game. Need a refund.

    1 vote

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  3. I'm Done

    Folks, thought I'd share my frustrations with MTGA. I probably dropped some 30-40 bucks over the past few days buying new gems to draft Crimson Vow, only to brick out on a few drafts. Paying 20 dollars to play 3 or 4 games frankly feels highly punitive and makes the overall experience unenjoyable. Because I ended up in platinum or diamond in the previous format I'm stuck playing with people who study the format and know the cards inside out. You're probably making money hand over fist, which is great for you, but until you create a more accessible option,…

    1 vote

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  4. Green MALE avatar options? Maro? Eladamri??? Garruck??

    Where are all the Green MALE avatar options??? I don't like ANY of the avatars. It's all a bunch of females and I don't identify with those avatars. Will you please offer better and more varied options with avatars rather than just predominantly women?

    1 vote

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  5. bug description

    Translation problem in the card, a number is missing.

    2021.11.0.3937.897822

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  6. New midweek cosmetic garbage

    Since this week there is a new way of giving cosmetic rewards to players that take part in the event. I understand why the way for distribution has been changed. However, the new rewards do not come even close in quality to the previous.
    The new way asks for us to play three games so we are rewarded with a style. The only style we get is just an extended art.
    The old way has been giving us just for participating two special things. These were everything from sleeves through avatars and the especially beautiful unique for a set art…

    1 vote

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  7. sedgemoor witch is too powerful

    For 3 mana, it is a 3/2 creature (many 3 mana creatures are at this level and have no other abilities), plus has one of the most powerful wards in the game at 3 life, PLUS creates a token every time you cast a spell. AND the token gives you life if it dies. Come on, man. Drop the ward or make it a 4 mana creature. Its ridiculously OP.

    1 vote

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  8. Bring back MWM with the original prizes

    WotC has used ending MWM codes from stores to decrease prizes for it.

    Bring it back.

    1 vote

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  9. не получил выигрыш после быстрого драфта

    играл быстрый драфт, после 4 побед выигрыш показали, но не начислили

    1 vote

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  10. Quests Glitch

    I didn't get my quest materials (500 coins and the Crimson Vow pack). It stated I received it, but it isn't in my pack or coins.

    1 vote

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  11. Баг карты

    Добрый день. На столе лежит Манаформовый Змей. Я разыгрываю Кровожадный Противник за 5 маны и разыгрываю Волшебная стрела из кладбища. Манформовый Змей, как положено, создаёт фишку 3/3 дракона НО ОНА МГНОВЕННО ИЗГОНЯЕТСЯ! Ни одна из указанных карт не содержит текст для такого результата!

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  12. format designer

    I think it could be a good idea to have a custom format tool. For example I am organizing a test tournament in brawl but with 20 life points, sometime I am organizing tounament allowing only cards from the same set, all this is a bit boring to manage but it could be very easy with a fomat designer tool. And allowing to do things that are impossible with paper play

    1 vote

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  13. Gem Codes for sale! :D

    It would be great to be able to purchase Arena Gem Codes. Not only for giving as a gift to a friend or family, but for LGSs to give as a prize to our online communities.

    1 vote

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  14. Unable to upload patch correctly. ~1 year of a repeated bug

    Would be excellent if you used services to update your game correctly. Usually I cannot even log in for about 72 hours AFTER the patch is 'live'. There are services that help cache your update, helping everyone access the patch at the same time.

    Last Thursday (11 Nov 2021) I was able to connect to your server around 19:45 -0800 UTC but not update my client until 24 hours later (12 Nov 2021, around 22:00 -0800 UTC).

    Normally I cannot access your server and thus not queue into games while playing with an out of date build. My concern here…

    1 vote

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  15. magic missel was countered in game play on a player kill shot. it can not be countered, what gives. CIN NOT BE COUNTERED IS JUST THAT IS ABS

    WHAT YOUSE IS THERE PLAYING ANY BLUE DECKS ANY MORE. MTG HAS BROKEN THE GAME. INSTEAD OF REMOVING THE CARDS THAT ARE BROKEN WE HAVE TO PAY THEM TO POLICE THERE MISTAKES FOR THEM. I BET KNOW WON FIXES THESE PEOBLEMS AND OR FRUSTRATION WILL GROW MONEY COUNTS WE DONT

    1 vote

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  16. Avabruck Caretaker/Hollowhenge Huntmaster

    I don't understand why this card was printed. I played against this card in a draft and it was the singular most unfun experience I have ever had in my 20 years of playing Magic. Wizards did an absolutely amazing job of getting around the uninteractive hexproof mechanic when they introduced Ward and I don't understand who deemed it necessary to print a card like Hollowhenge Huntmaster

    1 vote

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  17. deck builder no longer saving progress

    suggestion: fix the freezing on mobile clients.

    on the android app since release of vow when the application freezes in the deck builder I am no longer given a pop-up asking if I'd like to continue editing where I left off.

    the app freezes multiple times a day and has since MID for me. at least before vow if it froze in the deck builder I wouldn't lose any work I did. but now if it freezes it loses it all. twice now today I've had the app freeze while I was working on a deck and lost everything.

    your…

    1 vote

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  18. 1 vote

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  19. Submission error

    Tried to submit an error here a few minutes ago. Got an error that said my post could not be uploaded (even though it will show up in a few minutes). If you press the submit button again, you will get the same message and your post will post again.

    I attached a screenshot, but your website is broken and says that it can't be attached even though it is under 50MB and is a .png file.

    WOTC, Get your IT department to fix this as this has been happening for over a year.

    1 vote

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  20. Erro de tradução na Serpente Biolume/Biolume Egg para o português.

    Erro de tradução na habilidade da carta Serpente Biolume/Biolume Egg, onde fala para sacrificar 2 terrenos na verdade deveria ser duas ilhas. Não perdi a partida mas poderia ter perdido, pois ataquei com ela achando que
    ela não seria bloqueada.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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