MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24702 results found
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Buried Ruin Bug
I tried to use Buried Ruin in Jumpstart to return an artifact card from my graveyard. I toggled to view my battlefield to see if I had enough mana to cast Meteor Golem and I did. I toggled back to my graveyard and it would not let me select any of my artifacts in my graveyard. I tried to select a card that simply said "artifact" and not "artifact creature" and it would not let me select. The timer kept running out because no card was selected, but I was prevented from selecting any cards. Then it auto selected Lightning-core…
2 votes -
Two Different Teferis & Two Different Bugs in the Same Match!
I experienced two bugs, with two different Teferis in the same match!
First bug,
Opponent has M21 Teferi in play, 2 Glass Caskets exiling some perms, and lands. I have a Gideon Blackblade and some lands in play. Previous turn Teferi phased out Gideon. Now he's back with a vengeance on my next turn ready to send Teferi to exile...except I am unable to activate his planeswalker ability. The game immediately asks if I want to move to combat, recognizing that I had a cold draw.
I should have been able to use an ability after Gideon phased back in.…
2 votes -
Two Different Teferis & Two Different Bugs in the Same Match!
I experienced two bugs, with two different Teferis in the same match!
First bug,
Opponent has M21 Teferi in play, 2 Glass Caskets exiling some perms, and lands. I have a Gideon Blackblade and some lands in play. Previous turn Teferi phased out Gideon. Now he's back with a vengeance on my next turn ready to send Teferi to exile...except I am unable to activate his planeswalker ability. The game immediately asks if I want to move to combat, recognizing that I had a cold draw.
I should have been able to use an ability after Gideon phased back in.…
2 votes -
Noncombat damage not triggering for most cards
See the 203008 log for details, but I had Chandra's Spitfire in play, and played Shock first thing on my turn (before combat phase), and it didn't trigger Chandra's Spitfire's ability.
See the 20452 log, I activated Sanctum of Shattered Heights and that didn't trigger Chandra's Pyreling, nor Wildfire Elemental.
2 votes -
Game crash
Randomly, when I'm playing a game, it kicks me out of the game and then when I try to log in again, it stays on the ready screen and kicks me out again. And many times this has happened
2 votes -
Se para y sale la partida como perdida
el juego se para en medio de una partida cuando casi he ganado. me ha pasado 2 veces en 2 dias, y hoy era en draft casi ganando al partida. Cuando vuelvo a entrar la poner como perdida!
2 votes -
The rank does not go down correctly // 正しくランクが下がらない
The rank did not go down from the state without gauge until losing 3 consecutive games
ゲージなしの状態から3連敗をするまでランクが下がらなかった
2 votes -
Cannot activate Shifting Ceratop's Ability
When assigning blockers, you cannot activate Shifting Ceratops ability to give it reach to block a flier. Unless there is some rule which I do not know about, this should be possible to do (checking the gatherer, nothing says you MUST do this before assigning blockers and even if this is the case, I was not able to activate the ability before the blocker step except during the opponent's main phase).
This should either be changed or the gatherer should at least be clarified about this as it turned what should have easily been a win into a loss.
2 votes -
Arena crashed 5 times in a row.
Arena crashed 5 times in a row, and I just lost a match in M21 Sealed because of this.
2 votes -
Disconnect from Timed Draft
I got disconnected from a Timed Draft and when I tried to return to it I ended up with a black screen and missed numerous draft picks after paying the entry fee with gems.
2 votes -
2 votes
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Casting Jace Early
Jace Reawakened Bug
I was playing a Tinybones, the Pickpocket, and had milled a Jace Reawakened into my opponent's graveyard. On turn three of the game, I dealt combat damage with my Tinybones, targeted the Jace, and cast it even though this should not have been allowed due to Jace's static ability.
1 vote -
Unable to access deck for editing
I have a deck in my collection which has become inaccessible when attempting to edit it.
When I open the deck collection and try to open the deck for editing, the game hangs on the "Waiting For Server" screen.
I'm able to play with the deck without issues. Clones of the deck produce the exact same error.
The deck is on my account at danielhynes@live.com. Deck is titled Grixis Obeka Tempo
1 vote -
game freeze
Game froze after reconnect with opponent's timer about to end.
1 vote -
Invalid Tokens Created with Calamity, Galloping Inferno and Terror of the Peaks
When you saddle 'Calamity, Galloping Inferno' with 'Terror of the Peaks', only one token is produced, rather than two like any of nonland creature. This has happened within multiple matches, all of which cost me the game victory.
1 vote -
Connection issues during draft and game
I was having connection during a draft that I think were server side. I tried switching to my phone and using data, but the connection issues still persisted, resulting in a game loss.
1 vote -
Incomplete deck edit won't view
I am going through my decks that I have edited or imported, and I can't open a couple of them. What will happen to them is I click is loading bar will come up and never open the deck.
Names of decks having issues:
"Imported deck(3)" (never got to open and view deck after import.)
Grixus Scam (Haven't edited it in a while. and all cards in deck are in my collection.)
"Juggle heist" (opened it made edits than had to close cause it bugged and now can't open) Main thing I edited was format, to Timeless traditional.Many of…
1 vote -
Stop giving preferential treatment to white people.
White people are trying to increase the role of white people based on the historical fact that they kidnapped black people from the African continent as slaves (role of blue) and burned them with nuclear weapons (role of red).
1 vote -
Grenzo, Crooked Jailer bug with Eaten by Piranhas
During the game, the opponent cast "Eaten by Piranhas" in response to my Grenzo, Crooked Jailer's enter the battlefield ability. When this occurred, I was unable to take any action and the game timed me out. There seems to be some sort of issue with Grenzo losing all abilities while heisting an opponent's library.
1 vote -
I was unable to cast an Instant Spell in United Dominaria Quick Draft
I was unable to cast an Instant Spell in United Dominaria Quick Draft. This make me lose the match. In the attached print, it shows the time counter at the bottom of the screen.
Edit 1: I played two more games, and noticed that all instant spells and creatures with 'cast with reinforce' were having problems.
1 vote
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