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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5951 results found

  1. Eluge not gaining power from Zendikar two faced lands

    Flood counters from Eluge, the Shoreless Sea on spell lands such as Glasspool Shore or Sea Gate, Reborn do not increasse Eluge power/toughness despite them becoming Islands, the cost of the first instant/sorcery is still decreassed however.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. sideboard error

    Can't see the board dring sideboard... lost since i couldn't sideboard properly...

    56 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  3. Unplayable after Update 09-13-2024

    After the last update the game is completely unplayable without the possibility of interacting with the UI because the game crashes! It is still possible to play but every 3 games the game crashes...

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Sideboard doesn't submit

    Sideboard doesn't work in BO3. After clicking submit, you go back to sideboard screen and can't take action. Next game starts when time runs out, and without your sideboard changes applied.

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  5. Sideboard

    iOS IPad. I can no longer play bo3 until this is fixed. Shows right cards and can remove cards from deck but cannot add from sideboard and then have to wait out 2 min

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. matchmaking not working in any queue

    Matchmaking is not working in Quick Draft or in Standard Play for the last 40 minutes or so. It was working before. Restarting the client did not help. Enclosed is the log file in case that is relevant. I am using the Mac client.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Game crashing entire computer

    Ever since yesterday's update, the game has been crashing my computer. It's not just that the game won't work - it actively prevents me from closing or tabbing out of the application alongside it, requiring me to forcefully restart the computer. This has never happened before, as the game normally runs just fine.

    I'm running it on the latest version of MacOS Sonoma, using the Epic Games store to launch the game. I cannot take screenshots or provide logs because the crashes prevent me from using my computer.

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Game crashes when I want to join the draft queue

    Game crashes when trying to join the draft queue after the new update.
    Game freezes at "waiting for the server"... and crashes

    11 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Bug preventing the casting of Fall of Kroog

    Was playing in a match, had ample mana to cast Fall of Kroog, spell was unable to be cast, there were no effects on the board providing hexproof, shroud or protection, but regardless of how I tried casting the spell, which ranged from normal casting to it being exiled by Arcane Bombardment, it simply wasn't selectable as a castable spell

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. I haven't been receiving my mastery rewards for the past few levels

    I haven't been receiving all of the mastery rewards for the bought mastery pass from level 30 and onwards, I noticed I didn't receive the two alchemy duskmourne mythic cards at level 34 nor did I receive the 400 gems at level 37 can we verify that these rewards are going through properly for all players

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Bug

    Not getting awards for completing mastery levels with pass, last 5 mastery pass levels didn't give my rewards for completion

    I should have gotten a card style and orb, 2000 gold, 2 mythic cards and a card pack

    Platform:Android

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Mastery pass exp not awarded on October 21st

    Completed several matches, reward screen indicates exp and coin awards, no progress on the exp tracker.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. XP not add

    XP earned from Daily Quests and Weekly wins are not adding to my Mastery Pass total.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. daily mission completed but no exp gain

    I completed my daily mission today, but tgon't gain the exp in the mastery pass

    Same issue on my daily wins today

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Cannat get Mastery XP by winning

    I have not received mastery XP from winnningsince 125 XP at level 33.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. exp rewards

    i'm not receiving exp from weekly wins and quest

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. can't access new matches, only recently played

    Accessing to recently played games or events works fine, but I can't find new match types or choose a different deck

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Reservoir Kraken not working properly

    When playing with Sparky, Reservoir Kraken seemingly gives the opponent an option to tap my creature which is not the intended effect.

    11 votes

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  19. Sideboarding cards that aren't compatible with a companion can break sideboarding

    Bug Summary: When sideboarding for a deck with a companion enabled, sideboarding in cards that are incompatible with the companion and clicking Submit without first removing the companion breaks sideboarding. By "breaks" I mean it reloads the UI with an unsideboarded deck, none of the sideboard cards are visible, and you can't interact with the deck or anything else until the timer reaches 0, at which point you'll be loaded into game 2 with the original un-sideboarded deck.

    Platform: PC

    Steps to Reproduce:
    - Create a deck with a Companion (ie. Jegantha)
    - Load into a traditional game and finish…

    11 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Aven Interrupter interaction with Three Tree Batallion

    When I get Aven Interrupter off of the Three Tree Batallion and create a 1/1 copy of Aven Interruptor, my opponents plotted spells still cost 2 instead of 4. And if the 2/2 gets destroyed there's no cost reduction at all anymore.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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