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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13375 results found

  1. Game crashes during matches

    Since last Thursday (2/1/24), the app will crash during matches. Not all matches, and I can’t tell what the trigger is, but regularly enough that I’m losing matches because of it. Around 25% of matches. After restarting the app and reconnecting to the match, it still continues to crash.

    I’m on an iPad 8th generation, model MYLD2LL/A , iOS 16.6.1.

    I’ve tried restarting the game completely, turning my iPad completely off then on again, and even deleting and reinstalling the app. But still having the same issue.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. 2 assemble the players in MKM trad draft casting disguised from top of library

    2 assemble the players in play and a disguise creature on top of library. No way to select which assemble you are casting the spell with so leads to timeout.
    Refund please

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Boromir Warden of the tower / Ratadrabik of Urbog

    In the last game my opponent used the ability of Boromir to sacrifice himself to duplicate itself an infinite amount of time using the passive ability of Ratadrabik, which shouldn't work cause every token isn't legendary anymore.
    Has anyone had the same problem? Did I miss something?

    21 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  4. Power/toughness is black and unreadable

    Certain black and white cards have power and toughness blacked out in black blocks. This makes them unreadable and hampers gameplay. Please fix!

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Three Blind Mice: infinite replication bug

    Three Blind Mice: infinite replication of itself

    I just faced a player that seemed to be exploting a bug in the card Three Blind Mice. The player ("EarlTheBetrayer") was able to create copies of Three Blind Mice itself, rather than the tokens it created. This led quickly to 12 copies of the Enchantment itself and 18 copies of Token Mice creatures.

    I think this is a bug in the card handling, as it allows to clone itself rather than just its token creatures

    9 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  6. [Bug] Roaming throne trigger and ward not working.

    Android.
    Not all creatures with 2 or more creature types receive Ward when Roaming throne is set to one of their creature types. I have experienced this mainly on Legendary and Phyrexian creatures.

    On particular creatures Roaming Thrones trigger again does not work for their triggered abilities - this also mainly Legendary and Phyrexian creatures.

    1 vote

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    5 comments  ·  Gameplay  ·  Admin →
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  7. Gate decks

    Getting really ******* tired of Gate decks, people only run them to board wipe and play an instant win card. They take almost zero skill to run and that's all arena likes to pit me against. The win rate for these talentless ******** is gross and I'm tired of getting land screwed or board wiped constantly just so people can strut around with arrogant "oops" "your go" spamming and act like they actually have something to brag about. This game isn't even fun anymore it's nothing but elitist ****** copying decks and thinking they're special. There's no original thought among…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. spark

    As of 2024-01-22, the tutorial spark is showing up on the home screen every time I access it - just logging in, moving from other screens, and after a match. Any time I come to the home screen, I hear"Congratulations on completing spark rank..."

    It's a bug', but I would LOVE to disable this spark forever. Nothing against the new players using spark, however I've been playing since beta/unlimited along with arena since Kaldheim.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Ashiok, Wicked manipulator

    When I use Ashiok, Wicked Manipulators+1 ability and select a card to exile, the MTG arena client crashes on my Android phone.

    10 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  10. Stuck

    Game is stuck it appears as if the other player never took their first turn. The game has been stuck on this screen for about 10 min (screenshot attached).

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Cloak and Sheoldred

    On PC, when my opponent has a cloaked creature, if that creature is Sheoldred, I get an upkeep stop to kill it even though it is face down and I'm not supposed to know what it is. That tells me what the creature probably is, and sure enough when this has happened, players eventually turn it face up and prove me right. Obviously not super common, but also not supposed to happen

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game crushes

    After introduction of murders at Kharkov’s manor expansion. The games keep crushing multiple times a day. I’m playing on iPhone 13

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Server down

    The server is down.

    After the screen of loader, i have a message who says that it's impossible to connect to the server

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. crash

    Game crashes on a regular bases since about 2 weeks...during game the screen freezes or directly after lauching a match the game shuts down entirely and unable to reconnect. pretty bothering especially while playng expensive drafts. loosing games because loosing a turn while reconnecting after screen freezes. already tried de-and reinstall. no changes. playing on tablet. (i pad)

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Act on suggestions

    You have at least six suggestions to fix the Koma crashing on iOS. How many do you need?

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Lelia blade reforged interaction bug

    Leila blade reforged infinite +1/+1 counter interaction with card that ls that Huatli’s sorcery that discovers and gives trample

    Counters are only supposed to happen once but this stacks into the hundreds in one turn.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Chorus cards not counting in Alchemy Ranked

    The chorus cards are not increasing intensity when played/ Selectively increasing only with other chorus cards in hand.

    using pc

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Delve problem

    No matter how many cards are in my graveyard delve cards always use all of my available mana. For example: I have 10 cards in graveyard and want to cast Dig Through Time and also keep 2 mana open for a Counterspell. I can't do it in this order. I could use 2 mana for Dig Through Time only when I have just 2 mana available, so I have to counter the spell first, and then cast delve card. It destroys my gameplay and takes away my fun control strategy. I am a Mac user, maybe it is some error…

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Aclazotz, Deepest Betrayal Transformed From Its Land Into the Creature when I had 2 cards in my hand

    I was playing in a Bot Draft match when my opponent was able to transform Aclazotz, Deepest Betrayal from Temple of the Dead Into the Creature Aclazotz, Deepest Betrayal when I had 2 cards in my hand

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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