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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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13759 results found

  1. BO3 sideboard BUG

    I cant play BO3 because sideboard is broken. I cant see all my 15 cards there and managed them. As you see on screenshot - it also 8 cards in sideboard and i cant play normally. Please help... Iam very disrupting :((((

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Didn't receive priority to cast Steer Clear

    I blocked my opponent's 4/4 with my 2/2, planning to kill it with Steer Clear after damage in the end of combat step. (I couldn't cast it before damage because they had a double-strike trick in their hand that I had seen). However, Arena never gave me any chance to cast Steer Clear after damage. This cost me the finals of my best-of-3, so I would like compensation.

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. 早駆ける業火、カラミティの騎乗攻撃時、コピーが1体しか生成されない

    早駆ける業火、カラミティの騎乗能力を起動した状態で攻撃した際、コピートークンが1体しか生成されない事がある。

    具体的には「バトルをコントロールしている状態で攻撃した際」に発生。
    1体目の攻撃対象選択を行った時点で処理が終了し、結果「コピートークンが1体しか生成されない」状態となる。

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. When blood tokens are generated, the game crashes

    Since the 2024 1/26 update, the game seems to be crashing frequently when blood tokens are generated.

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Tutorial Duel Bug - unable to play cards

    At undetermined moments while playing the tutorial duels I suddenly become unable to play a card. The sound effects that would normally play when when tapping or swiping on the touch screen persist, though nothing on screen will actually happen, making it impossible to continue playing. This does not appear to affect anything else other than the bottom-center of the screen, where my hand is located.

    108 votes

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    58 comments  ·  Gameplay  ·  Admin →
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  6. Calamity, Galloping Inferno creates two tokens instead of one.

    Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. データ更新エラーが出て起動できない。緊急。

    Mtg cannnot start.Data update error.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Slimy Dualleech ignores stack ordering, always resolves first.

    Steps to reproduce:
    * Have Slimy Dualleech trigger before Harried Dronesmith at beginning of combat.
    * Disable "auto order triggered abilities" for the next turn.
    * Manually order Harried Dronesmith to fire before the Slimy Dualleech.
    * Be absolutely mystified when Dualleech still resolves first.
    * Play a second Harried Dronesmith, and manually order triggers in order of Harried Dronesmith, Slimy Dualleech, Harried Dronesmith, just in case.
    * Get angry when Dualleech resolves first, again.

    Platform: Android
    Expected results: After ordering them correctly, Harried Dronesmith should resolve, putting a 1/1 Thopter token on the battlefield, that can then be targeted…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Guardian Project fails to draw cards for face-down creatures

    I was using Vannifar, Evolved Enigma to cloak cards in a historic brawl game with Guardian Project out. To my surprise, I didn't draw a card from Guardian Project. It's my understanding that face-down cards have no name, so they don't share a name with other face-down creatures. Various rulings on the internet support this such as https://www.reddit.com/r/magicTCG/comments/cv92uk/guardian_project_and_morphs_question/ and https://www.reddit.com/r/mtgrules/comments/ec07hx/guardian_project_morph_interaction/ . So I think this is a bug in MTG Arena.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Bug static discharge intensity

    Intensity of Static Discharge is not increasing correctly. Has happened a few times already, costing me games. Couldn't kill a sheoldred, couldn't finish off an opponent at 1 life. Look at my graveyard, it should all have the same intensity. There are no cards in the deck that conjure copies. Please fix.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Utopia Sprawl/Beseech the Mirror bargain on mobile

    This has happened twice in two matches in a row with the same scenario.
    T1 Shockland, Utopia Sprawl naming black
    T2 Tap for mana, cast Dark Ritual, cast Beseech the Mirror

    The first game, I had played a second land and tried to cursor over between the two lands, but pressing the stack/scroll arrows on the land did not allow me to select the Utopia Sprawl. The second game, knowing this happened, I attempted to cast Beseech before playing a second land to see if it would allow me to press on the arrows, but I still wasn't able to…

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. Ojer Axonil, Deepest Might does not increase damage of red sources

    Ojer Axonil, Deepest Might does not increase the damage done by Sunlight torch.

    1. Play Ojer Axonil, Deepest Might
    2. Equip Sunlight Torch
    3. Attack and sacrafice torch
    4. Torch only does 2 damage. (expected 4)
    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Halo Forager Freeze

    I want to report a bug with the Halo Forager that costed me a limited draft game. Casted it, but I did input 0 by mistake for X cost. I clicked <back> however it would not let me input a new value for X, had to wait for timeout and lost my turn. Ended up with a loss.

    14 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  14. Game Crash Putting in Koma or The One Ring Using Show and Tell

    I Thought seized my opponent knocking out his Brazen Borrower. I then cast Show and Tell selecting to put Koma into play. My iphone then crashed. Opponent had One Ring and Snapcaster in hand so it was 1 of those 3 cards that caused the crash. I was able to close the game but everytime I reloaded the game it would take me straight into the game and then crash before the board actually loads. It did this multiple times until my timeouts would have been used. Once the timeouts would have been up I was able to get into…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Earn a new deck stuck at 0:00:00

    The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
    Playing on PC

    2,242 votes

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    890 comments  ·  Gameplay  ·  Admin →
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  16. Crashing iPad

    Game crashing has gotten really, really bad again. Only a single game I played DIDN’T crash today. This means I cannot think about my turns, I have to rush through to prevent either timewalking myself or conceding without wanting to. It is infuriating, it is enraging, it is wholly unacceptable. If I’m losing games in limited because of this, it is losing me more than a game, it is losing me money. Fix this ASAP!

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Game closes out when opponent plays a certain card

    There may be other triggers to this, but I have play a few games now where my opponent will play “Koma, Cosmos Serpent” and my game will crash and close out. It will then take me 1-5 tries of getting back into the game (without it crashing again) before it will resume the match.
    Again, I’m not sure if there are other cards or triggers but the constant I am finding for me is the Koma card

    I am playing on iOS

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. 2/2/2023 timeout

    Authentication Timeout Error

    74 votes

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    19 comments  ·  Gameplay  ·  Admin →
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  19. Broken Shuffle

    Your shuffle code is massively broken! I consistently draw 4-5 lands per game total. It is rare that I get above that! Each of my decks has a little over 1/3 of the deck comprised of land (i.e. my 60 card decks have about 24 lands and my 100 card decks have between 34-36 lands on average). This means, in a statistically normal shuffle, I should be drawing a land card about every third or fourth card.

    My physical decks are structured the same way and i rarely have this problem! I have tried increasing the number of lands in…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues