MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2906 results found
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Impossible to get collection
Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.
Tried all possible solutions listed in the troubleshooting section and nothing worked.
10 votes -
snapcaster/rest in peace
In a match just now I had rest in peace in play. My opponent was then able to use snapcaster to access his exiled graveyard. this should not have happened.
3 votes -
Incorrect rules interactions
There is a bug with mutinous massacre. I cast it and selected "even".
My virus beetle was destroyed but the token on my oponent's side of the field wasn't, and I took control of it until end of turn and lost the match
1 vote -
Kaito, Bane of Nightmares and Azure Beastbinder wrong interaction
After disabling all abilities of Kaito in the planeswalker form with Azure Beastbinder, he should not transform into his creature form. Instead, he turns into a creature as normal.
9 votes -
ygra cat/cat combo running out of rope
Cat/Cat + Ygra combo running out of rope.
I play a lot of Jund Sac in explorer, the client always recognized the loop and left you repeat it no matter how long it would take to win, never once I got a rope warning before.
Today I was playing against a white lifegain deck and I assembled the combo and I could not finish my opponent because I ran out of rope, something it should not happen.
-My opponent played a skycleave aparition on my scavenger's talent (on level two).
-I had an Ygra in play and a cat in…
3 votes -
Use AI to prevent players, with no chance of winning, extending matches by excessive use of priority/timeouts
Theres no reason I should have to waste so much time on players that have clearly lost. Either they play their turn with priority or if its obvious they are wasting time it should automatically move to forfeit the match.
2 votes -
Sparky Challenge Not Showing
Enn#10800
Jun 17 12:30 pm
After completing the tutorial, I have not unlocked Sparky's Challenge; the event, which should appear at the end of the tutorial, is virtually nonexistent and not present on my home page. I'm not going to drag this out, partly because I think I've read that many users have had the same problem as me and this is a known bug, however I can't accept that I haven't even started playing and am already suffering from problems due to bugs in the game that will prevent me from getting rewards that I honestly don't want to…21 votes -
MANA STUCK 27 LANDS
CANT HIT LANDS PROPERLY MORE 60% GAMES, GET CANCER PIGS, RIGGED GAME.
OPPONENTS PERFECT LAND HITS, CURVE, RESPONSES TOO. GET CANCER PIGS.3 votes -
Heliod, Sun Crowned is crashing my game.
Whenever I cast Heliod, Sun Crowned it crashes my game as it enters the field. This also happens when my opponent will play Heliod.
6 votes -
Ranked match ended abruptly
The ranked match ended abruptly and returned to the home screen, and for some reason it was treated as a defeat. Of course, I did not surrender.
7 votes -
shuffler is awful, why can't you ever listen to players
Shuffler is appalling, why can't you ever listen to the players. Please don't tell me it's well tested and works. it does not. Just played a game with 20 versions of one card and couldn't draw one in the first 24 cards. Do realize how unlikely that is to happen in a 60 cards deck.....Shuffler is broken and for pity's sake just look at all the complaints
7 votes -
Game doesnt draw cards during start of the game, resulting in nothing happening and the timer running out untill i got a loss
Game starts normaly but when the mulligan is supposed to happen nothing was shown. Therefor the timer just ren out and it told my i had no interaction with the game and therefor i would consede resulting in a loss. and therefor a potentioal loss of bought gems..
6 votes -
キューブドラフトの強制終了
キューブドラフトのマッチ中、「サーバーの接続を確認しています」の表示が出た後に強制的にマッチが終了し、敗北扱いになる
8 votes -
Match disconnect without reconnect
I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.
Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…
7 votes -
Bug with bandit's talent last effect
Since the last update, the bandit talent card has a bug with his last effect that trigger and will draw a card even if no player has one or fewer cards in hand
Tha's quite annoying especially in the ranked ladder
6 votes -
Infinite damage
Just a loop of infinite damage free from spending mana. Wouldn’t be an issue if you had to spend mana to achieve the same result.
2 votes -
Osteomancer Adept not letting me forage by exiling 3 cards from my
Osteomancer Adept wouldn't allow me to forage by exiling creature cards from my graveyard after selecting a card to try to play.
5 votes -
Match doesn't start
This situation occurs both PC and Steam.
Match doesn't start more than 5 minutes.
All I can see is 'Currently Waiting: 0:01, 0:02...' and It doesn't start, crash, just Waiting...
I think my account is in trouble (not client or PC, because I reinstalled/changed it multiple times), but I don't know how to solve this problem.9 votes -
Mobile app force closes on android during matchmaking
For mobile android
When matchmaking, the game will pair with an opponent and then the app will force close.
You can reopen the app and it'll force close again. I've even had time to close other apps and clear cache but the problem still persists. I've even reset my device and opened the app as fast as possible and it has still force closed.
This is regardless of if other apps are running or not. This has only been ongoing over the last few set releases and wasn't always an issue.
3 votes -
Unstoppable slasher
1(Manifest dread Unstoppable slasher then attack with it face down, have it be blocked then turn it face up. Give the blocking creature indestructible and deathtouch.) 2(I'm playing on Android)3(Unstoppable slasher went to the grave and stayed there. I manifest dread the unstoppable slasher. Next turn I attacked with it face down. They blocked then I flipped the slasher. They gave their creature deathtouch and indestructible. When combat was over. The slasher stayed in the graveyard.)4(I expected the unstoppable slasher to be returned to the battlefield with the stun counters.) I was playing in a draft that I paid real…
10 votes
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