MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6106 results found
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Ooh, Shiny! achievement doesn't count food tokens
In the Starter Deck Duel, using the Snack Time deck, I had 12 (artifact) food tokens on my side at the end of my turn. Then I conceded the following turn, but did not receive the "Ooh, Shiny!" achievement.
Log file is attached.2 votes -
Ooh, Shiny! achievement doesn't count food tokens
In the Starter Deck Duel, using the Snack Time deck, I had 12 (artifact) food tokens on my side at the end of my turn. Then I conceded the following turn, but did not receive the "Ooh, Shiny!" achievement.
Log file is attached.2 votes -
Krenko, Mob Boss Tokens - Bug
I am writing to report a bug in Magic Arena related to token generation. When using "Krenko, Mob Boss" , the tokens are not being generated correctly, which affects the gameplay.
6 votes -
Pelt Collector Bug
I had a Pelt Collector in play with its base value of 1/1. I then played another creature whose power was greater, adding a +1/+1 counter onto Pelt Collector. My opponent then played a Grasp of Darkness on the creature that just entered, destroying it. The +1/+1 counter was removed from Pelt Collector, which shouldn't happen.
My following turn, I played another creature whose power was greater and it added TWO +1/+1 counters onto Pelt Collector.
Seems like some kind of check for the newly-entered creature's power was happening again after it had already resolved.
2 votes -
Self mill not working with riverchurn monument
Selecting myself to mill with the riverchurn monument does not activate regularly. It sometimes works and sometimes doesn't. It should work all the time. I pay the mana, I should get the mill effect. Playing on mobile.
2 votes -
rewards not adding games played
Visit the Shores of Imagination I not adding games played stuck on 249
2 votes -
Enter the Infinite
When casting Enter the Infinite on the mobile version or whenever you have a lot of cards in them its almost impossible to see all of them and there is no way to scroll left and right to see the cards that are off screen. This is very annoying if you are trying to cast a Thassa's Oracle or Jace Wielder of Mysteries to win the game but they are off screen so you cant reach them to cast them and end up losing because you only have access to the middle your hand. This basically punishes you for trying…
2 votes -
The game crashes in the starting screen on pc
I have arena on both android and pc. It is a week that i cannot play on pc because when i start the game on the initial loading screen the game crashes and auto close itself i tried deleting and reinstalling it but the peoblem persists. Meanwhile on android it works fine so i think it s only a pc problem.
2 votes -
Problems With Omniscience Draft
The Omniscience Emblem doesn't let players cast any X cost spells, and it also said I got 3 losses right after I literally just won. I want my gold back. Also, DID YOU FIX BRISELA YET???
3 votes -
Waiting For Server
Ever since the newest update, I will get a waiting for server issue with every single game that I play. It's annoying that I can't even play one game without server issues.
49 votes -
draw queue music bug
Whenever the match-making queue expires and both players get a "Draw" match, the background music becomes a blend of prior music and the current playmat's music.
This has not been fixed in at least a year. C'mon folks.
5 votes -
shuffler
The shuffler is horrible. I have played paper for 25+ years and never had the issues I get with Arena. I have a deck with 12 pseudo dual lands and 4 of each of 2 different basic lands. I often draw 2 of the same basic land followed by a mulligan giving me 2 of the other basic land. no other lands on either account. Sometimes I will draw 3 of the same basic lands with no others. Similar things happen with spells. I will have 2 of a specific spell in the deck and draw both. After a mulligan,…
6 votes -
Ranking up/down not working on constructed ranked
Standard Ranked not working, got an update yesterday but today it still doesn't work. Draft ranked is working fine but every constructed format ranking isnt working at all! doesn't go up after a win doesn't go down after a loss.
2 votes -
150+ triggers Opponent Takes 5+ minutes to resolve and turn timer doesn't appear
Opponent playing a deck that involves using Raise the Past to achieve over 150+ ETB triggers, most of which they must manually resolve, resulting in a 5+ minute turn in which the timer never appears. In a real event, this player would be DQ'd for purposefully slow play. Please do something about this deck.
1 vote -
Game crashes when starting a match randomly
Since the most recent update, when I try to enter a match, it will randomly crash once an opponent is found on the loading screen and when I completely close the app, if I’m still in the same match the crash happened on, it will crash continually until the match has timed out. I’m usually watching a video in the background and it messes with the audio creating a buzzing noise when it crashes and closes the app.
I am on iOS 18 for iPad and iphone and this happens frequently though not in all matches.4 votes -
Ward 2/game kicked
I notice I'm not the only one to have the ward issue. Thing is I was in a match in which gems were on the line. I lost because even after paying the ward cost he stayed protected. I have also lost several games alchemy event games in which I pay gems because I was booted from the sever. I spent a lot of money to enjoy the game and want to know if I will be refunded my lost gems
4 votes -
Phyrexian unlife bug
I was playing against an opponent on Magic the gathering arena who played phyrexian unlife. They did not receive any poison counters after taking damage after reaching 0 life.
10 votes -
2 votes
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My arena rope was burning while waiting for my opponent's stack of triggers to resolve
I was waiting for a stack of triggers my opponent controlled to finish resolving and my rope was burning which caused me to lose mana I was tapping to cast my spell through no fault of my own as I could not make my opponent's triggers resolve faster
7 votes -
Game didn't load
I was playing standard BO3, couldn't sideboard between games, then my third game didn't load.
4 votes
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