MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2881 results found
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Clue token sacrifice crashe game
On my iPad, when I play Arena MTG. When and opponent sacrifice a clue token, my timer runs out. I can still use the text speech, and click on other stuff, but nothing happens that register that I have resolved my opponent sacrificing the clue token. I cannot play anymore and automatically loses
Version:
2026.57.0.4042.12410378 votes -
stalling
12/28/25 The arena servers is stalling 3-4 games now , loads fine up to the mull stage , seems like the opt is stalling , but they don't get the option to choose ,.,I've loaded the game three times , still the same. WHATS going ON ? anyone know ??
15 votes -
Game will not allow neither opponent or myself to choose a hand and start the game
In the initial phase of choosing our hands, neither opponent or myself seem to be able to move past the "choose hand" or "mulligan" phase, and the enemy timer for them to make their decision gets stuck at the final countdown phase, and I am not able to start any of my games.
16 votes -
Matching takes too long or matches and gets frozen at the beginning of the match
Either it is matching for too long or matches and gets frozen at the beginning of the match
15 votes -
Can't play games
Queue times seem unusually long, and when I do finally get into a game (in any mode, both constructed and limited), nobody seems to be able to make any choices on keeping or mulligan hands. Sometimes hands don't even show up and I see only an empty board and stats that say both players have 999 cards in hand, 999 cards in library, 999 cards in graveyard etc. Can't play any games at all.
15 votes -
Tutorial bug
During the tutorial the game keeps bugging out to the point I can’t even finish the tutorial, I have tried replaying this mission 3 times hoping the problem would go away but it has persisted. Specifically during the fight with the swamp deck and when I use “confront the assault” card, not allowing me to block with the three 1/1 creatures that are supposed to appear but seem to be stuck glitched in the same place most the other cards on the field are glitched at, I play on iOS and pretty frustrated with the bug, It happened on the…
35 votes -
audio
Platform: Ipad 9th / Ios 18.6.2
After a rather small update yesterday, only a part of the audio effects are played during a game. E.g: when playing a card there is no sound at all - no swoosh.27 votes -
The chain veil doesn't work
i've tried to use The chain veil in a game with Kiora, Behemoth Beckoner and Karn, the great creator, but once i activated it (before or after i've used the planeswalker ability) i can't click on the planeswalker to get the additional ability. I see their loyalty highlight but i can't use the.
19 votes -
Screen goes black won't load
After 'Loading initial screen' the screen goes black and the game won't load. Waited over 5 minutes, but nothing...
7 votes -
Bug with [Yera and Oski, Weaver and Guide]
I killed a creature that had exiled my [Yera and Oski, Weaver and Guide], however i when it entered under my field again, I couldn't choose any type and couldn't go futher, I had to wait out my 3 timers before game auto resolved the turn for me. It said surveil as well, but I didn't have any surveil going off
What I think will reproduce the bug, is
1: Exile a [Yera and Oski, Weaver and Guide] with Sheltered by Ghosts
2: Kill the creature that holds Sheltered by Ghosts
3: Game bugs out and you have to wait…20 votes -
Issues starting matches
Choose to Play
You may be stuck in waiting for opponent for a while, so long you may be offered to cancel. If you do wait until you connect, the game will not show you your hand, and is waiting for the opponent. A timer begins for the opponent and runs all the way down. It does not time out the opponent. If you hit concede at this point nothing happens. Restarting the computer, and reinstalling mtga does not help.15 votes -
not start game
the game freeze on the mulligan choice screen.
15 votes -
Games freezing
my matches keep freezing after deciding to keep the hand. Neither me nor my opponent get to play the first move, the timer runs out and then the client freezes or crashes
15 votes -
Tutorial bug
There is a big issue on the 4th ennemy on the tutorial !
Can you fix it ? There is a bunch of cards blocking and I can't choose the card to summon monster for the last steps !!!
Please fix it ! I want to play Magic Arena !!!36 votes -
Mobilized freezes my mobile game
The game freezes everytime my mobilized creatures are sacrificed. If I do the repair, it fixes it for the game but the time laps makes me loose the game. I am not even able to concede because of the frozen game.
9 votes -
frequent crashes during battle
on android, since the last update card graphics freeze during battle, while the background animations remain active, as do the timeout animations. the screen stops responding to user input in some cases, but allows you to open the men and concede in others. this happens in over 50 percent of matches
9 votes -
Gameplay
Game freezes at random times during matches
10 votes -
Map Bug
Playing on mobile. When I use map token screen for discarding or keeping top card doesn't pop up, or cancel button etc, I can do nothing and I lose the game due to timeout.
6 votes -
Game freezes after sacrificing an artifact after update
Beginning today, 02/24/2026, after the update, the game client freezes when sacrificing an artifact. Priority appears to stick to the active player until the timer runs out. I have found this ito be reproducible with Clue tokens, map tokens, and Chandra, spark hunter.
This does render the game unplayable due to how common these effects are and the frequency it happens.
7 votes -
27 votes
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