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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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235 results found

  1. 6 votes

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    3 comments  ·  Events  ·  Admin →
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  2. Unable to open pre release packs

    Pre release packs are still locked after attending an event on October 1 saying it is locked until September 29

    3 votes

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  3. double card in draft

    fractured reality should give a pair of legendaries, where one breaks the norm of the regular version, but I got two identical Koths..

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Welcome Deck Duels Event not Showing Rewards

    The cards intended as rewards for victories are not being awarded at the end of the duel... No reward is being given.

    If that is the case and they are added to the collection, there is a display bug because the cards are not appearing on the screen.

    3 votes

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  5. I cannot get my draft-in token after completing the play 5 games of Jump-in! Quest.

    I have played multiple games of Jump-in as I only one out of 5 matches in order to get a draft token however even if I played multiple games and won 3 times when I go to the main menu the rewards section goes blank and then when I go and click to a different page or exit the game and come back the Jump-in event is still uncompleted.

    3 votes

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  6. new hobbit decks bug

    the challenge keeps resetting without giving me rewards as soon as I get all my wins it will reset.
    Also, all the decks get mana flooded every time this hurts green the most. but the only one really playable is red.

    4 votes

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  7. Daretti doens't let you choose. It frozes at the 3 option, and you have to wait for timeout.

    Daretti doens't let you choose. It frozes at the 3 option, and you have to wait for timeout.

    4 votes

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  8. Mixed Up Draft Pack unpickable

    During a mixed up draft Pack two pick three roughly the pack selection was locked in place at the last card. This threw the draft.

    Log captured directly after the draft ended.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Booster tutor (card)

    Booster tutor in cube should show all cards, not just the one the player picks, as the card reads. This could help in terms of strategy.

    3 votes

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  10. momir

    Please please please please STOP DOING MOMIR. It is the worst thing someone could come up with to play on arena: it's zero skill all luck, it takes for forever, and even the mechanic of having to press the buttons adds to the tediousness. Midweek events used to have to many cool things happening. Please just stop wasting people's time with this.

    3 votes

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  11. Not enough people to draft

    I bought traditional draft marvel superheroes. Since one week, I cannot find enough people for a draft. I would like to be reimbursed since I am unable to use it.

    1 vote

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    3 comments  ·  Events  ·  Admin →
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  12. Server reset during Mixed-Up Premier Draft

    I was starting the 3rd pack of a Mixed Up Premier draft. The server rest and I only got to make the last couple of picks.

    3 votes

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  13. More Chaos/Mixed Set Drafts Please!!

    The recent Mixed Up Premier Draft' event has been a ton of fun! I have already queued for the event close to 20 times since it launched. The randomness of the packs and options available means every deck feels unique and every opponent's deck can have surprises. I've lost to and won games on cards I almost never see in any other format. Each draft is a challenge and tests the card evaluation of a drafter. In an age where draft guides are published before a set is even released, it's refreshing to have a way to play that is…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  14. 3 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Yargle day not counting for undefeated achievement.

    Despite the text of the 'undefeated' achievement reading 'Get seven wins in a Best-of-one limited event without losing any games', the Yargle Day sealed does not give the achievement when going 7-0. Should be platform agnostic, though I'm on PC; steps to reproduce would be to simply go 7-0 in Yargle day sealed. Expected outcome: Gain achievement. Experienced result: No achievement.

    3 votes

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  16. Quick Draft not initiating match correctly

    Twice in a row when initiating a match in a Quick Draft of Strixhaven the match fails to load the cards properly, but the game appears to continue, until awarding me a loss for inactivity. Quite annoying considering that it feels like i just trew 5000 gold to the trash.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  17. How is it possible

    That guy is obviously cheating, or I'm being matched against a bot; there's no way he could pull three copies of the same card in a row—and exactly when he needs them. What a disappointing game; it’s not the Magic I used to love anymore.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  18. Prophesied End

    The game didn't let me play Prophesied End in my opponent's combat two games in a row. It let my opponent attack and then would only let me play the card on the next phase.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Game bug Thetermage's Advantage

    Opponent used Wrath of the bloodmane, I use Thetermage's Advantage on my creature Greenhouse propogator which is a 2/3. That means it is a 4/5 now, and still it has been died. Even lost a game to it...which was my last game of a draft.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  20. bug report

    i've bought a pick 2 draft of reality frature on arena and i cant't play it for a bug i play on apple iphone 15 and my mail is nicodelpi1994@gmail.com

    2 votes

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MTG Arena Bugs & Product Suggestions

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