MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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221 results found
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Grist, Voracious Larva ETB trigger not firing when returned from graveyard by Betor, Ancestor's Voice
ISSUE SUMMARY:
When Betor, Ancestor's Voice returns Grist, Voracious Larva from the graveyard to the battlefield, Grist's enter-the-battlefield triggered ability does not trigger in MTGA. This appears to be a bug, as the interaction should work according to the Comprehensive Rules.EXPECTED BEHAVIOR:
Grist, Voracious Larva has the following triggered ability:
"Whenever Grist or another creature you control enters, if it entered from your graveyard or you cast it from your graveyard, you may pay {G}. If you do, exile Grist, then return it to the battlefield transformed under its owner's control."When Betor, Ancestor's Voice's end-step ability returns Grist…
2 votes -
Error with pick two draft
I entered a pick two draft and my client crashed , when I eventually reconnected it had auto picked my deck , when I eventually got into a game the display was all messed up
2 votes -
Draft deck land problem
So, I have had this particular thing happen on four occasions this draft season. It has been with three different draft decks so far.
I generall have a 50/50 lands distribution with 17 lands in my two-colored 40 deck drafts. But recently there have been several times I open a hand with two lands in a specific color, and never draw any other kind lands for that deck until turn 6 or so. And by that time, I am so far behind that I've already lost.Now, this happening once or twice is just bad RNG, but not four times.…
2 votes -
During a match in the Pioneer Event, my server access dropped and I couldn't resume the match, resulting in my defeat (the third and final o
During a match in the Pioneer Event, my server access dropped and I couldn't resume the match, resulting in my defeat (the third and final one). Importantly, I needed to execute a successful attack to win. Consequently, I would have finished the event with a prize of 300 gems, but I only managed to access the game again hours later, and when I went to claim my prize, there was another server outage. Upon returning to the game, the prize had not been received (neither the gems nor the pack).
2 votes -
Fix Matchmaking
Please fix matchmaking in limited events. I literally as a Platinum 4 just played a Diamond player into a mythic top 92% in a limited event. This is a blatant mismatch that cost me an event. The rank up into diamond i could let slide but there is no reason i should be matchmaking against mythics at Plat 4
2 votes -
Daily Wins, No Reset each 24h
For the past few weeks, my daily win progression hasn't reset (as it should every 24 hours). I thought it was a game update and that the daily rewards had worsened. But I checked with my friends, and they said everything is normal on their accounts and that it might be a bug on my account or something like that.
3 votes -
Arena crashes when playing on my android device (phone) since this week's update
Arena crashes when playing on my android mobile device (Pixel 10 Pro XL phone) since this week's update. The problem does not occur on my Samsung Galaxy tablet or my laptop, but it continuously happens on the phone. I've played on this same phone since February. The problem happened the first time I played after the update, and I can't play a match without it crashing now.
2 votes -
I dont get 20 play-in points for placing top 1k in mythic last season
I placed top 890 in ranked in tmnt season and i dont get my play in points. WHY? please i just want to play some qualifiers
1 vote -
Futbol taraftarları için mobil servislerin en önemli avantajları nelerdir bugün
Futbol taraftarlarının neden mobil servisleri bu kadar aktif kullandığını anlamaya çalışıyorum. Canlı skorlar, anlık bildirimler ve kolay erişim dikkatimi çekiyor fakat hangi servislerin daha iyi olduğunu bilmiyorum. Deneyimli kullanıcıların tavsiyelerine ihtiyacım var çünkü doğru platformları seçmek istiyorum. Daha iyi bir takip deneyimi için gerçekten desteğe ihtiyacım var.
1 vote -
Pick 2 TMNT draft
Pick 2 draft disappeared from events. I won a couple of events then went out and came back to finish the games but couldn’t see the event and it’s disappeared and I haven’t gotten my rewards
I use iPad to play
2 votes -
Jump-In-Event is stuck - I cannot resign and play on
Jump-In-Event is stuck
(I play on PC, on Windows 10)
I am unable to play the event again. When trying to play again, it only shows "home" after going to jump in..
I cannot start a new game, I cannot resign.Jump-In is my favourite format and I spend all my gold on it.
Please help me, so I can continue playing it.
(Before I reported the bug, I went on "Repair Game files". But it did not help. The game is still stuck. I cannot play Jump-In.)
5 votes -
Spor bahislerinde istatistik kullanımı neden önemlidir
Spor bahisleriyle ilgilenirken istatistiklerin çok önemli olduğunu duydum çünkü maç sonuçlarını etkileyebiliyor. Takım performansı, gol ortalamaları ve oyuncu durumu gibi veriler önemliymiş. Ancak bu bilgileri nasıl doğru analiz edeceğimi bilmiyorum. Özellikle hangi istatistiklerin daha kritik olduğunu anlamakta zorlanıyorum. Bu konuda deneyimli kullanıcıların tavsiyelerine gerçekten ihtiyacım var.
1 vote -
Predatory practices from Wizards of the Coast
the past year, I've felt Arena has become more predatory in its practices. A lot of events cost a lot more for no good reason and physical products are being offered as rewards for extremely expensive events. These events are similar to sealed and draft but made harder to win the prize artificially (usually by reducing the number of losses you're allowed from three to two). A lot of the time, they don't give you anything even if you win some of the games. It's dangerous and it's exploiting people, especially with it's limited time access.
2 votes -
won a match but then it gave me the win but also a loss
hey i won a match but then it gave me the win but also a loss but i never even got hit and the guy had all his mana tapped
2 votes -
Cheating - About 0 Tolerance Should Be Considered in Serious Cases
WotC should deeply care about cheaters as much as they care about proxies in sanctioned tournaments. Actually care more than proxies. The reality is that judges seem to care more about proxies than how you only dismissed Biagio “Rudokant” Cantone from 1 season of tournament play.
This kind of cheater should get a lifetime ban (10 years at least).
We know free spells is cheat. When you can manipulate the top card to what you want it to be for your next draw, this is not Magic. Unless you want to play a new game, ‘free tutors’ mode.
This is…
3 votes -
Quick Draft UX Feedback: Earlier Countdown Timer + Upcoming Set Preview
No "Ends in" timer appeared on the Quick Draft tile before the set rotated out. Other players have reported the same issue. For a paid event format with a predetermined rotation schedule, this information exists server-side and should be surfaced on the client with at least 48 hours notice.
Additionally, there is no in-client way to see what Quick Draft set is coming next. A "Starts in X" label on the upcoming set tile would solve this and is clearly feasible given how other events already display start timers.
These are simple UI changes for a paid event. Both should…3 votes -
no countdown
The TMNT quick draft never had a countdown timer so i purchased one last night to come play today to find out it was over with haven't even played a single game
3 votes -
Connection lost during draft
When searching my library with Terramorphic Expanse, I selected an Island. Then, nothing happened and I got into a timeout, unable to do anything. The timeout ended and still nothing happened, so I decided to restart the game. Once I tried to turn the game on again, I got a @Connection Lost@ message. I had internet the whole time. A few minutes later, I opened the game again, and I was awarded a loss.
The time was around 4:10 PM GMT+2.
I want a partial refund for the draft.1 vote -
Jump-in
I've had a problem with the Jump-In event for about a year now, and customer service hasn't been able to fix it. The event gets stuck on the theme selection screen, and when I choose the second package, it redirects me to the home screen. I play on both PC and Android, and I've reinstalled it several times on different devices, so it's not an installation issue.
3 votes -
Game Crash During Deck building
I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.
3 votes
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