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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24325 results found

  1. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Rename "Traditional" to "Best Of 3".

    Use terms like BO1, BO3. "Premier" and "Traditional" don't mean anything to me.

    2 votes

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  3. 2 votes

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  4. Daily Win and Reward XP not updating

    I am winning matches but the daily Win and Reward XP are still showing 1/15.
    Please help.

    37 votes

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  5. Level 29 Mastery Bug

    Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.

    7 votes

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  6. Hexproof not working

    Teyo shield mage and mirror sheild hexproof wont protect from abilities of other cards.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Quick draft play timer and sign up timer didn't match causing QD to end prematurely according to play timer.

    I'm based in the Netherlands and there was a 3h offset between the timers. The draft ended when the sign up timer ran out but there was time left on the play timer.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  8. Please keep Bo3 Kaladesh Draft

    Please keep Bo3 (traditional) Kaladesh draft available for longer.

    I was so excited when I saw the announcement to extend it by 1 week. But now that is about to go away, I'm sitting here wishing it was staying longer.

    As someone who primarily plays arena to draft, it continues to be incredibly frustrating that arena gives far fewer Bo3 draft options compared to Bo1. Sure, I will play Bo1 sometimes and have some fun. But Bo3 is the thing that gets me excited about magic. It is the thing that makes me excited to log on and spend gems…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  9. valkmira protectors shield bug with heliods intervention..

    i used heliods intervention with valkira out to target 3 of opponents artifacts, i saved ONE mana because the card says you need to pay ONE mana extra when you target .. then the game demanded i pay TWO mana, note: it didnt demand THREE mana.. it demanded two mana and i could not pay two mana so the whole card fizzled out. regardless of how the card is supposed to work, theres no reason on earth for it to demand TWO mana, two total not two more .. the card is written like **** to begin with, very unclear…

    1 vote

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  10. there is a major bug where right clicking the card becomes disabled and stops working and you have to restart the game to fix it!

    there is a major bug where right clicking the card becomes disabled and stops working and you have to restart the game to fix it! someone needs to force the programmers to play their own broken game so they can find out these kinds of bugs for themselves, and fix them fast!

    1 vote

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  11. head icon always gets in the way of the cards behind it and otherthings too! relocate the head icons!

    the dang head icon is always in the way, so move it down! if there is an exposed card behind it its so hard to even see the card. its like a wrestling match between the mouse and the head icon and the card to wiggle around to finally see the card. the head icon should be moved down and be bigger for easier targeting, and emoticons should not pop up when clicking a head icon there should be an alternitive way to access the lame useless emoticons!

    1 vote

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  12. App for Android been closed lot of times

    Hi
    I used to play MTGA in Android 11, throught Samsung S10 (Latin America version, with Exynos).
    Lot of times the game simple closed in the middle of the battle, on sideboarding or waiting room.
    In my phone, there is a configuration that saves batteries, normal in most of devices. In particular there was an option that limitated my CPU to max 70% of capacity...
    So I cut this config and let the CPU free to process...
    The game don't get closed anymore in the middle of the gameplay...has been 5 days and no crash!
    So, maybe your development team…

    1 vote

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  13. Shrines

    The shrines game dynamic is more broken than Oko or Field of the Dead. Hope to see it disappear with the rest of the cards tossed out at the end of Renewal season...

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile

    Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile

    Murderous Rider had Kaya's Ghostform attached but when exiled by Glass Casket Murderous Rider did not go back to my battlefield.

    JackTupp is my screen name. Forget opponent. Match was approximately 8:30 PM EST.

    26 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Colour Challenge Decks not Unlocking - Last round also not with Colour Deck

    Colour Challenges are not unlocking any of the decks upon completion.

    Also the final stage for every colour challenge doesn't happen with that deck but instead asks me to choose another random deck.

    I have been playing since the first Beta o I suspect this is related to my account not being reset properly.

    I can't get any of the new deck unlocks for any colour challenge.

    19 votes

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  16. Stop making a **** product

    Stop rigging the game to be pay to play. If people have fun they will spend more, not if you try and manipulate their experience. We are not idiots, we know that you are gifting wins and creating losses trying to fatten your bottom line. This is going to backfire on you, as an angry customer like myself will spread your misdeeds by word of mouth and around the internet in an attempt to sabotage the current management team's philosophy of treating their customers like unworthy slaves.

    Go ahead and delete this, everyone in the community knows that WotC is…

    3 votes

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  17. Broken game play

    The zeneith flare is stupid broken. i really think that yall should look into putting it on your banned list. its way to easy to cycle cards and then drop that stupid @$& card and win the game. there is no defense to it what so ever. i think yall should really consider looking into this. ive been playing magic since Beta and that is the most ridiculous card i have ever seen in all the years ive played. Thanks for your time and i hope that yall take it into consideration

    2 votes

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  18. Please bring back Unstable basic lands again

    I missed the chance to buy Unstable basic lands bundle back when it was on the store. Could you please bring it back again for one more time, preferably sooner rather than later?

    4 votes

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  19. Problem with "Cling to dust"

    There is a problem with the new card- "Cling to dust" in MTG Arena. I cast the card and exiled an island from my graveyard. according to the ruling, I needed to draw a card for exiling the island, but somewhat I just didn't, this made me lose my sealed and my 2,000 gems.

    25 votes

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  20. A Second sidebord that is just for orginisation or future upgrades.

    If there could be some kinda "maybe bord" to put cards I wanna buy in the deck without preventing the deck from being played. Would be very helpful for deck construction, and deciding what wild cards to use. Photoshop example attached.

    1 vote

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