MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13312 results found
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[Bug] Deck image doesn't change in Bloomburrow
- Start the game
- Chose "Decks" menu above
- Push "big PLUS" to create new deck
- Add one card to the deck
- Add another card to the deck
- Take second added card and drag it to deck image
Expecting result: Deck image changes to your second card image
Actual result: Deck image doesn't changeWindows 11, Steam
29 votes -
MTG Arena switches to windowed mode constantly for ultrawide aspect ratios
As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).
The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)
24 votes -
DAILY QUEST ROLL CRASH THE APP
After the update of today 13.09.2024, when i roll the quests, the game crash.
22 votes -
Mastery xp not adding
Mastery xp from weekly xp quest is not adding to my mastery pass total.
Also getting into contact with support seems impossible to get a direct fix.29 votes -
Cannot submit deck, trouble connecting in direct matches
Not able to connect in direct matches, notification saying cannot submit deck than kicked off.
156 votes -
Emmara, Soul of the Accord Convoke duplicate triggers
Emmara, Soul of the Accord is bugged when used to convoke cast a spell. When using Emmara to convoke, the triggered ability creating tokens produces multiple triggers instead of the single trigger.
Recreated in Bot Mode, with just Emmara on the board and Aerial Boost which produced 8 Emmara triggers.
15 votes -
16 votes
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MTGA Crashes When Casting Koma
Hello, as the title says, MTGA crashes on every cast of Koma, Cosmos Serpent. This issue occurred while playing on my iPhone and in the Arena Cube Draft. Thanks!
75 votes -
Game Crash After update
After the update to arena on 9/12/24, the game asks to download additional data. I clicked the download button and the game crashes and never downloads anything. Android, Samsung galaxy s22. I have powered the phone off, and tried again. It still did not work.
23 votes -
Bug Mastery pass
I'm not receiving the rewards from the Premium Mastery Pass
19 votes -
mastery pass rewards
Missing mastery pass rewards for level 6,7, and 8 Duskmourn
21 votes -
Bugged Mastery Pass (Reward NOT received)
Reached level 20 on Duskmourn Mastery pass and didn't receive the corresponding reward (2000 gold). I have previously 2650 gold from daily quests and should be at 4650 gold after complete level 20
15 votes -
Mastery rewards not given
I'm not getting any rewards from Mastery. Unlocked it and got every reward until that lvl as it unlocked. After that, levels didn't give any rewards at all (Missed 2000 gold coins, 2 mythics and a duskmourn pack currently)
17 votes -
missing mastery pass rewards
not getting all my mastery pass rewards from duskmorn, am missing at least 2 packs, 400 gems, 3 orbs and 1 pet, it started at level 34 and i just leveled to 40 and only received the bonus pack for the level but none of the rest of the rewards for the level
19 votes -
Im not getting the Mastery Pass Rewards
I have the Mastery Pass yet I am not recieving rewards from it. From level 30 to 40. Please help
18 votes -
sideboard
Deck builder and sideboard won't allow you to add cards to your deck
32 votes -
Crashing after update
This morning - September 13 - I started Arena and it apparently reinstalled itself (9GB download).
After that I succesfully completed a match on the ladder, but it seemed very laggy. During the second game it crashed twice (see pic. 1, everything just froze). I tried to restart it, but it crushed directly on the home page (see pic. 2).22 votes -
Game crashing when clicking to refresh rewards after update
The game is continually crashing when clicking to refresh rewards after installing the latest update. It has crashed 5 times in a row and continues to crash even after rebooting the PC. Will be attempting a full uninstall and reinstall of the game but it is in an unusable state after the update.
17 votes -
Emrakul + Heist Not working
I controlled my opponent with Emrakul, heisted myself with Grenzo, was prompted to choose a card, was not shown the cards, timed out. :(
45 votes -
Network errors
Unable to enter the game at all since this afternoon (10/24/24). Please see screenshots. I'm on Android 14, on a Samsung Galaxy S24 Ultra.
17 votes
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