MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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829 results found
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Avatar companion Bug
Purchased the two avatar companions but they don't show up in my profile as available or in store to re purchase…
2 votes -
Avatar Companion visual bug
I've some graphic issue: everything concerning APPA companion is textureless; the problem is either with my APPA or opponent's APPA.
I've tryed reinstalling and repair game files, and changing display ingame quality, but no success.
2 votes -
card sleeve
Bug: I purchased the pre-release items for Avatar, including the Appa sleeve. I didn't select set as default when it popped up in the "acquired items" when I logged in. I went back later to select it and it shows locked and when I click on it, the corner button sets to "store". When I click on that it takes me to the store but it's not available for purchase in the store (probably because I already own it). I tried logging in and out again, but that did not resolve the problem. Is there some way to resolved…
3 votes -
Companion inaccessibility
Using IOS from Mobile devise, when attempting to access the Companion screen from profile, it reverts back to profile screen and access to companion list is impossible. Same is true when I try to access companion page via individual decks, so absolute denial of companion list or ability to change companions.
7 votes -
Card sleeve
Bug: I purchased the pre-release items for Avatar, including the Appa sleeve. I didn't select set as default when it popped up in the "acquired items" when I logged in. I went back later to select it and it shows locked and when I click on it, the corner button sets to "store". When I click on that it takes me to the store but it's not available for purchase in the store (probably because I already own it). I tried logging in and out again, but that did not resolve the problem. Is there some way to resolved…
2 votes -
Core Achievement "Stylish Spellslinger" not triggering
I have an Avatar, Sleeve, Companion, Sticker and Phrase cosmetics all selected while playing, but the achievement still is incomplete.
Playing PC client
5 votes -
Card sleeve bug
A all black sleeve appears in my collection - trying to use this sleeve crashes the game.
1 vote -
Did not receive Fleem avatar/sticker/sleeve
I did not receive the Fleem cosmetics having completed an Omenpath draft event.
14 votes -
Avatar locked - can´t change Avatar [solved]
Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.
I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
thanksEDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.
on traditional historic play it is still locked…
10 votes -
Sleeve
Some time back I purchased the "golgari card sleeve". It was working fine until one of the recent game updates. Now after selecting it for any of my decks it's not applied and it's replaced by the default one instead.
2 votes -
card sleeve cosmetics not working properly
My American flag card sleeve is not displaying properly. I've gone to the cosmetics screen, set the sleeve as a default, the blue border is showing around it, and yet my cards still have the default sleeve in every game.
4 votes -
Avatar bug
I am using my android phone to play mtga.
I have the Halana and Alena Avatar. It shows before and after the match, but during match it shows Vivian15 votes -
Robot companion bug
The robot companion is messed up.
2 votes -
sideboard bug with companion card
When I play BO3 historic with companion card(Lurrus of the Dream-Den),that happened.
Sideboad cards was displayed only 6 (and companion),in spite of the fact that 14 cards was in sideboad.
This bug is not happened when I don't use companion.
This is fatal bug to playing with companion.
I hope it get fixed as soon as possible.6 votes -
Companion hidden
Companion is now hidden behind the camera on iphone 15…. This is a big deterrent to getting more companions.
2 votes -
Random Defeat Mid Match
Happened twice tonight! In the middle of "Traditional Standard Play," the screen suddenly showed my avatar exploding and showed "defeat."
The first time it happened, I was about to cast a Wicked Wolf during my first main phase. I had lost to my opponent the first match, and this was the second match.
The second time it happened, my opponent had just past the turn to me, and I was moving my cursor over to use a Deathsprout. This game was the 3rd game in the match, and both my opponent and I had won a game a piece prior…
52 votes -
avatar jump in
Avatar Jump in events don't add the correct cards and replace them with basic lands. Horrible play experience. I selected Firebending / Powerful. Having 27 Lands and 13 Spells in Deck. Cleary all spells from the Poweful deck were replaced by basic lands ...
18 votes -
Changing companion crashes mobile
In the iOS app, when you are building a deck and try to change your companion, the app crashes
8 votes -
1 vote
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Cloud Sleeve mastery pass
I bought the mastery pass and have unlocked the level 1 rewards. However the Cloud sleeve is showing locked im my collection and redirecring to the store. Ive tried revalidating assets.
3 votes
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