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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2806 results found

  1. dragonhawk, fates tempest

    Dragonhawk, says exile cards until next end step, then dragonhawk deals 2 damage per card still exiled, I used ultima to kill every creature in play including the dragonhawk. So how does the dragonhawk deal damage if it is not in play anymore?

    1 vote

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  2. Card order

    Starting to think this is pay to win when you get multiple games that only gives you lands is crazy. I like mtg but getting games multiple times where you only get land is ridiculous. Fix this!

    1 vote

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  3. Warleader's Call not discounted in Quintorius brawl store deck

    Warleader's Call and Rip Apart and others are not counting toward the discount of Quintorius's brawl deck in the store even though I definitely have them in my collection.

    1 vote

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  4. Ranked Matchmaking Needs to be Improved

    A lot of players (including myself) lose a large number of consecutive traditional ranked matches. I won’t go so far as to say that matchmaking is broken, but it seems like it needs to be improved. Players should be able to win more matches. Perhaps AI can be utilized to make matchmaking more balanced. For example, AI can be used to match opponents with “meta” decks against other “meta” deck opponents, instead of against players with more creative decks. It’s tiresome constantly losing.

    1 vote

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  5. Shuffler feels rigged and price increase without explanation - naruto#88542

    Subject: Feedback on Shuffler Transparency and Pricing - From a daily player since Jan 2022

    Hello Wizards Support team,

    I have played MTG Arena almost every day since January 2022.

    I feel the game is heavily rigged. My opponents always have the perfect curve on turn 1, 2, 3, and always have removal. They never have mana issues. My deck, even with 4 copies, rarely draws what I need. The difference is so obvious that many players believe the shuffler is manipulated.

    Even if it is not rigged, the lack of transparency makes it feel rigged. Please publish the latest…

    1 vote

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  6. Alt arts for cards with only full art please

    Hi,
    could you please add normal, as in like old school magic cards with a frame, looking alternative arts for cards like Yuffie/Yuriko or Cloud/Najeela? Just add the original card art as an alt art, and I'm sure there's plenty of people that would buy that.
    It just makes decks look so messy, and it's hard to want to craft and play these cards.

    1 vote

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  7. Brawl Exclamation Point (!) will not disappear

    1.   I am unsure how to reproduce this bug, because it simply is that the notification "Exclamation Point (!)" will not disappear from the Decklists Page, specifically next to the Brawl Category.
      
    2.   I am playing on both PC and Mobile (Android)
      
    3.   I have completed the Tutorial twice, just to make sure I went through all the tips. I also tried the "Repair Game Files" option at least twice. I have played using a deck in the Brawl page, and that did not work either. The Exclamation Point does not go away and persists on both Mobile (Android) and PC platforms.
      
    4.   The
    1 vote

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  8. Bought a mythic pack, only got a rare wildcard

    I bought a mythic pack of Marvel and I only got a rare wildcard (see screenshot). I’m 100% sure it was a mythic pack because I had exactly 3300 gems, bought two packs, and as you can see in the screenshot below I have 2780 gems (I.e. I spent 520 gems).

    1 vote

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  9. Spider sense not working with Pact of Negation

    Spider sense in hand with 4 islands. I cast Pact of negation during opponent's turn. I should have the option during upkeep delayed trigger to counter the triggered ability with spider sense, but the game just auto-lost me the game.

    1 vote

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  10. i used a jump in token and after winning 2 matches, it kicked me and only gave me 13 marvel cards.

    Reimburse the tokens and currency of all people affected and extend the event once the bug is fixed.

    1 vote

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  11. 1 vote

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  12. Brawl Not Working

    "Unable to join event. Please try again later." This is displayed every time I try to start a Brawl match. The format is 100% broken for me as a result. It is so frustrating on the official Arena status page it says all is working, even when thousands of people are reporting major issues.

    3 votes

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  13. return the favor bug

    opponent played ugin, i responded to his when cast exile colored permanent ability with return the favor as it is a triggered ability with a target. I was not given the option to redirect it , only copy it . But at resolution it showed the ability copy in the stack but did not allow me to target with it.

    3 votes

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  14. Rank went backwards from Bronze 3 to Bronze 2 instead Bronze 4

    After I won the last ranked game in Bronze 3, instead of progressing to Bronze 4, it went backwards to Bronze 2.

    I write software for a living and I don't understand how this even happens - are you rolling back a database to an old snapshot, or something?

    0 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Alernate styles not showing correctly

    There's a bug with alternate styles not showing correctly when in token form.

    Overlord of the Mistmoors doesn't show alternate artwork in token form.
    Dollmakers Shop doesn't show alternate artwork on the stack when casting.
    Donatello, Gadget Master doesn't show alternate artwork in token form.

    I'm on mac and iPhone.
    Expected results are for the alternate artwork to always be present during gameplay when selected in the deck.
    Screen shots attached.
    I have not found a workaround.

    Thank you

    2 votes

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  16. Pricing item's fairly?

    Why am I not able to purchase the exact amount of gems I need to purchase an item, why are they priced so weirdly and intentionally as to make it obtuse? Is the intention from this company to extort extra money from their loyal customers who support them?

    2 votes

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  17. Issues with client function

    During these 2 daysFor the past two days, it’s been impossible to play—the game freezes, there’s constant lag, I keep getting kicked out of matches and sometimes out of the game entirely, I keep getting errors like “network error” (or similar), sometimes the “play” button doesn’t work, and other times the cards don’t do what they’re supposed to...
    I’m playing on Android 16. I’ve tried running “repair game files” at least 10 times in the last 24 hours—it doesn’t work. I’ve also uninstalled and reinstalled the game—it doesn’t work. Plus, during installation, the download keeps freezing, which is why I’ve…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Spymaster's Vault in Planer Cube Draft

    Hi, I'm playing in the planar cube draft. The spymaster's vault comes in tapped while I had a swamp in play.

    1 vote

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  19. How about a warning when attempting to destroy indestructible equipment that's currently equipped?

    When attempting to destroy Captain America's Shield today with a "destroy nonland permanent" ability, it failed (as it should). However, it would have been nice to get a brief "Are you sure? This permanent is indestructible." prompt. When an indestructible equipment is equipped, its "indestructible" icon is hidden behind the creature card.

    1 vote

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  20. Connection lost

    PC, Windows 11

    The "Connection Lost" message is starting to get frustrating. It happens all the time, not a day goes by without it, many times in the same day.
    It can appear in two direct ways:
    - when the game starts
    - between matches
    Or indirectly, when searching for a match, it finds it but loses connection (and I lose the match by abandoning).
    I'm attaching part of the Player.log where the connection errors appear.
    The only way is to use a tunnel through Cloudflare, which slows down my connection and increases my ping. Limiting my connection through the…

    1 vote

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MTG Arena Bugs & Product Suggestions

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