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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10226 results found

  1. Bug with "Shoot the Sheriff" on Indestructible

    Multiple times in the same game shoot the sheriff, which says 'destroy' killed my Sab-Sunen, Luxa Embodied. This is an indestructible card. That means "destroy" should not affect it. It did, twice. please fix this asap.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Think you should unban you jin the spirit dragon

    You should you could unban eugen the spirit dragon cause it's a good card?And it's a powerful card and players should suck it up.And if they don't like it concede

    1 vote

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  3. Route for Parallax / Extended Art requests

    Can we have a route for requesting Parallax/Extended Art treatments for cards and tokens in previous sets that never got that treatment?

    Presuming there is a "Parallax team" as it were, as new sets continue to get this treatment, it would be wonderful to have a community route in for the most popular/desired "missed" cards to get this treatment.

    Top of my list for example is Riders of the Mark from LOTR - nearly all the other red human typal cards from that set got the parallax treatment except for probably the best card in that archetype! It feels terrible…

    1 vote

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  4. Festive Feast in Japanese demands treasure

    The Japanese translation for the conditions of one of the Winter Achievements, Festive Feast, is incorrect.

    The English text reads: “Sacrifice 45 food tokens over any number of games.”
    The Japanese text reads: “宝物・トークンを合計45個生け贄に捧げる。”
    The correct Japanese text should be: “食物・トークンを合計45個生け贄に捧げる。”

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  5. Jump in win not counted

    I played a Jump in event and won, but it didn't counted it as a win.

    1 vote

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  6. Unable to view certain Cards

    Several cards that I’m trying to add to my deck are not showing up even after triple checking my filters. Some of these are cards like Nightscape Familiar and Veyran, Voice of duality. I’ve asked around and people say that theses are on mtg arena, but I can’t find them even for a timeless deck.

    1 vote

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  7. product suggestion

    Terrasymbiosis: It would be helpful if it displayed how many cards would be drawn instead of "would you like to draw that many cards?" I often have multiple instances on the stack so I'm not always certain which instance is associated with which quantity.

    1 vote

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  8. Game stuck on a triggered effect

    Game stuck on this triggered effect? Why does this keep happening? It's like the other player left, but the game hasn't registered their quit.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Game stuck on a triggered effect

    Game stuck on this triggered effect? Why does this keep happening? It's like the other player left, but the game hasn't registered their quit.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Sunstar Chaplain paying to tap extinguisher battleship and not triggered

    Sunstar Chaplain paying to tap extinguisher battleship and not triggered. Its game deciding play, I pay and remove the counter to tap the extinguisher battleship and it passes priority, doesnt taps and kills everything. Fix this. Every direct I Try to play something happens. I am wasting my time trying to play and the game is not working properly.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Depressurize failed to resolve

    Depressurize did not turn the creatures toughness to -o … and did not kill the creature. That it was suppossed to.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. cat collector not triggering on leonin vanguard life gain

    title says it all, when leonin vanguard gives you one life for 3 creatures in play before combat, this does not trigger the cat collector to create a token ... even tho WAW says it should ....

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Mac desktop is playable again, Vivi Ornitier not banned yet?!

    Good news. After uninstalling Arena and taking 6 weeks off, I re-installed Arena on Mac (macOS Sonoma 14.3 (23D56)) and haven't experienced the same litany of networking, crashes, and dead-queue issues.

    Bad news. I'm still getting this (see screenshot) false-queuing (?) error approximately once/hour, though the client immediately continues as if it never happened.

    Badder news. Vivi Ornitier still isn't banned despite continued extreme format warping in all legal play.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Game goes to Draw when game is applying counters and life

    I am on an iPhone when this happens. I return a bunch of creatures from my graveyard with Raise the Past. The creatures are life gain, creating token creatures and Ajani’s Pridemate. So it goes through the process of adding life, creating token creatures and 1-1 counters. Very quickly it pops up the notice that if I don’t take a different action the game will end in a draw. Why? I haven’t even hit a timer yet. Then after the message pops up twice the game ends in a draw. It’s going through the animation, I have no control of…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. "Asset Error Detected, Arena will relaunch to verify asset contents"

    Looped message "Asset Error Detected, Arena will relaunch to verify asset contents", can´t start the game. I don´t want to wait 7 days for the next update to play again like the last time this happened.
    How to fix this bug? Thank You!

    3 votes

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  17. Stuck in Summoner's Sanctum does not prevent Weapons Vendor from activating

    Placing Stuck in Summoner's Sanctum does not prevent the activated ability of Weapons Vendor from activating.

    Stuck in Summoner's Sanctum has the following language:
    "Enchanted permanent doesn't untap during its controller's untap step and its activated abilities can't be activated"

    Weapons Vendor has the following language:
    "At the beginning of combat on your turn, if you control an Equipment, you may pay (1). When you do, attach target Equipment you control to target creature you control."

    My understanding of activated ability is when a player decides to activate a mana-costed ability. The Weapons Vendor was still able to activate it…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Overkill and Zack interaction

    Sacrificed Zack to give Ultima indestructible to counter Overkill, but Ultima died anyway. Lost a draft to it which is fun

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Forcing me to play the same player over and over that isn't even there to play the game

    HYT - ABOUT THE FIFTH TIME YOU'VE MADE ME PLAY THIS GUY AND HE'S NEVER THERE TO PLAY THE GAME HE STARTS A GAME AND DOESN'T PLAY THERE'S SEVERAL PEOPLE THAT DO THIS AND YOU DON'T DO ANYTHING ABOUT IT I DON'T KNOW WHY????????

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Games ending in a Draw

    Hello, today i participated in Qualifier Weekend Tournament in Phantom Sealed format, but unfortunately exeprienced some games ending in a Draw .

    That put me behind in my time to finish entire run and in consequence i had to fasten pace of my next games to finish in time and becouse of that i did multiple mistakes during my games.

    That wouldnt happen if I there wouldnt be problem with games endind with a Draw from server side.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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