MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3364 results found
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Error Updating Data
I cannot play on either Android or PC. I get the error message "Error Updating Data" on the loading screen on both devices.
9 votes -
タイムアウトによるログイン不可
アプリ起動後すぐにタイムアウトになり、ログインできない。
公式サイト上のヘルプ記事による対処法を全て行いましたが、改善されませんでした。6 votes -
Rewards missing
SInce today, ven if a play a lot of games, progression on missions, pass and daily victory is not working. I suspect the configuration assistance (don't know if this this the real translate in english) that happen when I launch the game. It wa the first time I saw it today. This bug happen on my PC. Thanks for your understanding
7 votes -
デイリークエスト
2026.03.25デイリークエスト更新時点
クエストに従ってプレイをしてもクエストが進行せず、ゲームに勝利してもデイリー勝利報酬を受けとる事が出来ない。
(前日までは、問題なくクエストは進行しデイリー勝利報酬は受け取れていた。)5 votes -
クエスト
スタンダードをプレイ中、クエストが達成できない
クエスト内容・土地を25枚プレイする
土地を何枚プレイしてもカウントが0/25のままである7 votes -
Stuck on “waiting for the server”
The game will not let me in at all. Upon starting the application it stays on “waiting for the server” FOREVER. Eventually the main menu music starts playing in the background, but the menu never appears. I restarted my macbook, uninstalled and reinstalled the game, tried logging in on my phone… nothing. I can’t get in anywhere. The status page says “all systems operational.” This is ridiculous.
6 votes -
What has MTG become?
What happened to magic? I have not really played the game since 94 but my nephew likes the game and wants me to play with him. But now the game isn't strategy as much as it is can you go off. This is not exciting, watching an opponent play 19 creatures on a turn and have 20 spells go off is supposed to be fun? There is no point in other cards just the few cards that go off, there is no steadiness to the play and back and forth. There are no comebacks just, does one person go off…
1 vote -
Avatar/Card sleeves not changing in game when selected
Hi,
When I select a different Avatar/Card sleeve, it is not showing as changed when playing in game. I have screen shots for reference.2 votes -
Historic brawl quickplay without alchemy cards
Wizards please, alchemy is trash dog doodoo
5 votes -
daily quest
I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.
6 votes -
Connection Lost... - can't access the game. May 10th 2026
Can't access MTG Arena, Connection Lost.
4 votes -
game freezes on android
the game wont run on android it freezes and I get server error try again later but its running fine on pc this started happening with last update i couldn't report on phone because of freezing
8 votes -
daily quest unrenew
I didnt play for several day and my daily quests didnt reset therefor i couldnt earn the gold for those quests( it is not the first time it happen)
8 votes -
Games freeze after update 02/24/2026
Hello,
I am reporting a persistent game freeze (soft-lock) occurring on my Poco X6 5G (Android/HyperOS) since the latest update. The game completely freezes whenever I or my opponent activate an artifact or certain spells.
Although the screen freezes, the turn timer continues to run in the background, leading to unfair losses in both Ranked and Play queues. This makes the game unplayable on this device.
I have already attempted the following troubleshooting steps without success:
Performed a clean re-installation of the app.
Cleared the Android System WebView cache and updated it.
Used Xiaomi's Game Turbo to optimize performance and…7 votes -
token
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have any…
6 votes -
Bugs
Ever since the new update, I can't finish a match, it'll randomly freeze on my opps turn, then the timer will start for me, when time runs out, the screen is frozen. Plz help.
6 votes -
Brawl matchmaking (if not ranked, score the decks)
Brawl matchmaking is unfair and I uninstalled the game because of this. Some friends got me thinking about commander again, so I thought I would reinstall Arena and have some fun. Instead it was a few hours of misery, because literally 90% of my opponents had high-pace optimized decks. I could not even come close to competing with my outdated decks. To be clear, I am not trying to hate on the power level of good decks/cards, but rather that the matchmaking is deplorable and it made me quit the game. Since it is not Ranked (by player), perhaps the…
7 votes -
Casting spells crashes game
Casting spells literally crashes the game. I’m on iPhone SE 3rd Gen.
5 votes -
7 votes
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Freeze
Game freezing at random times and awarding me the loss.
Has happened 3 times on different days now8 votes
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