MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5895 results found
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Tutorial
The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.
In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…
8 votes -
Bloom Tender is a mythic but needs an rare wildcard to craft :/
To craft an Bloom Tender u need a Rare Wildcard even tough it´s a Mythic - this cant be right :P
cheers and ty
5 votes -
21 votes
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Currency Converter Not Legal in Timeless?
When I try to build a deck with Currency Converter in Timeless, it does not show up at all when I search for it when I mark the legality as "Timeless." If I make the deck "Direct Game," I can find Currency Converter, but it is marked as not legal when I attempt to play with the deck. I have seen no announcements that this card is banned in Timeless.
9 votes -
Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI
Have a deck that is traditional historic format and when I go to change the format in the dropdown menu, it hides behind other UI
6 votes -
Companions bugged, not interactable/don't play enter animation
Companions have been bugged for a while now, the animation they play when entering the battlefield is sped up, they kind of zoom onto the battlefield instead of playing their enter animation. The opponents companion is also not interactable, used to you could click on the opponents companion and it would do an animation, but for a while now that has not been working.
7 votes -
Store won't let me purchase gems=
Richard Bucey
Nov 10, 2025, 8:58 AM PST
Arena play and connection works fine but I am unable to buy gems. The client always gets stuck on Waiting for the Server when I try to purchase. I have restarted and even reinstalled the client several times. please advise thank you.
10 votes -
Deck Validation failed (Invalid Deck)
Getting error Invalid Deck/Deck validation failed in Historic format
30 votes -
Bloom Tender
I noticed that according to the Set Color for rarity that Bloom Tender is a Mythic Rarity when attempting to craft it with wildcards it comes up requiring only Rare Wildcards.
5 votes -
Toph Profile Picture not showing up
I’m using the mobile platform. When I equipped the Toph profile picture for my decks, when looking at my player icon in game, it should show the Toph icon for the player in game, but it shows the Vivian profile picture, even though it shows the Toph profile picture on the deck selection and game intro icons. I tried repairing the game files but that didn’t fix it.
11 votes -
Fleem
Didn't get fleem cosmetics even though I fulfilled the requirement before the deadline. I am now sad :(
15 votes -
Note able to purchase daily deal
Purchased 4 out of the 5 John Avon Lands from the daily deals. The island disappeared from purchasable items and I'm not able to buy it. I would like to be able to buy that one
3 votes -
Game loads to black screen after update
Game loads to black screen after 2-17-26 update. Unplayable.
5 votes -
Redirect Lightning not giving me an option to change targets
I think this card is bugged. I have tried to use this card several times and can never change the target
10 votes -
Bug - Ozai, the Phoenix King Incorrectly Counting Unspent Mana
https://www.youtube.com/watch?v=j2csbGFaxFQ
Above is a screen recording of my turn. I attack with Ozai generating 4 red mana, then tap a mountain and Pyromancer Goggles for for 6 total, Ozai gets flying and indestructible. I cast Whirling Strike for 2, the counter below the cards reflects that accurately at 3 remaining mana, Bayo gives me one more red for 5 total (2:20 in the video). Ozai gets the flying and indestructible animations after Bayo's mana is added to the pool. The damage step at 2:43 shows 5 mana with Ozai getting flying and indestructible.
9 votes -
Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders
Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders.
I have a deck created with a commander from the latest set (TLA) but it is shown as invalid. Instead the event accepts only decks with FIN commanders.8 votes -
companions not showing up
When I open a deck (on PC, Steam, Windows) I can't see any of my companions, and I can't change from the default. None of my other companions show up in that area. This happens on both of my computers.
7 votes -
Can't buy gems
Cannot purchase gems in Arena store. The screen goes to 'Waiting for server.' This is for a Mac running macOS Sequoia 15.6.1.
11 votes -
Mystic Confluence
My opponent cast Mystic Confluence choosing 2 of counter target spell unless it's controller pays 3 and draw a card.
I paid 6 mana and my spell was still countered causing me to lose the game and end my cube draft8 votes -
error on packs givvin from mastery pass
At level 4 of Lorwyn Mastery Pass i got 3 packs from Edge of eternity,and it should be x3 of Lorwyn ecplipsed
7 votes
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