MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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654 results found
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Mastery Pass
I do not agree with discontinuing the Mastery Pass, as most people cannot afford 70.00 CAD to purchase the Bundles.
Some of us only want the Avatars, Companions or Card Sleeves.
A solution might be to offer Cosmetics in a Separate Pre-Order Bundle, which could include Companions, Avatars, Card Sleeves & Styles.
Thank you.
2 votes -
alchemy
It's being said 1000 times over here, but simply upvoting others is not enough. I thought Alchemy was a joke when announced and said "Oh well, I'll never play that." Now after it launches we learn that the card changes affect Historic with no option to turn it off.
Absolutely unacceptable.
I will not play Arena again until this change is reverted.
68 votes -
gems
On Macbook Air and would like to purchase gems to participate in the collector booster Avatar sealed event. I've looked at a number of fixes including uninstalling and reinstalling. Nothing is working. Help!
1 vote -
Idea for Brawl deckbuilder
Hello! When you're building a Brawl deck, it would be great if the second Commander slot would go away if your Commander doesn't have Partner. It would also be great if the Companion slot would go away if you selected "No" when asked if you wanted to set a creature in the deck as your Companion. These unused slots take up a lot of space and make navigating the deckbuilding area more difficult. Thanks for your time.
1 vote -
Trying to change deck format and choices are blocked by window
I'm unable to change the deck format from historic. The pull down tab that is supposed to allow you to change the format shows up behind the "Creatures and Non-Creatures" window not allowing me to make a choice. I also tried to change my companion in this same area, but the other ones that I own aren't showing up. The companions show up fine when changing through the profile section, but don't show up when editing a deck.
4 votes -
The Fire nation Drill priority
In draft I was not given the opportunity to activate The Fire Nation Drill to remove Hexproof in response to Enter the Avatar State. So the drill's own ability fizzled.
I should not have to enter Full Control to do something as simple as this. It cost me the game.2 votes -
Option to Toggle Opponent Mouse Highlights Off
Dear Wizards of the Coast MTG Arena Development Team,
I am writing to respectfully request the implementation of an option to toggle off the visual highlighting of cards when an opponent hovers their mouse over them. As a dedicated player who frequently engages with MTG Arena, particularly for ranked play and as a free-to-play participant striving to progress, I find this particular visual cue significantly detracts from my gameplay experience.
My primary reasons for this request are:Distraction and Focus: During intense matches, especially when reading complex card text, calculating board states, or strategizing intricate lines of play, the constant…
2 votes -
Card styles during draft are not applying after draft (Regression Bug - Steps to Reproduce)
There has been a regression bug with paralax / alternative card styles not being applied in draft after the card is removed from the deck and added back.
Steps to reproduce:
1. Own the "Lightning Strike" paralax style from Dominaria United (DMU)
2. Heart the "Lightning Strike" paralax style from DMU (so it is the preferred printing
3. Do a draft of Avatar
4. Draft "Lightning Strike" (which should show up as the DMU paralax style)
5. Remove "Lightning Strike" from the main deck
6. See that the only version available is the Avatar version, not the paralax DMU version…1 vote -
Unable to draft cards in top/bottom view
Since the avatar update, on Android, I am unable to draft cards using the top and bottom view, because the select card button is missing. Only the side by side view works.
1 vote -
Etali, primal conqueror bug
Etali, Primal Conqueror is bugged.
His ability resolves, each player exiles cards from their library. Then text appears saying “Cast any number of cards…”, but the only option is the orange button saying Resolve. When you click it, nothing happens - the castable cards stay in exile.
37 votes -
Ability to sort AVATARS by color theme
It would be nice to be able to toggle or sort the Avatars and Card Sleeves by color theme (rakdos, boros, simic, etc). I don't know which color combos or themes all of the different planeswalkers belong to, for example.
1 vote -
Shuffle algorithm
This shuffling algorithm is broken and no one can tell me otherwise. Not spending anymore money on this game until it's truly representing a random shuffle. I get that you don't want to discourage new players but this is ridiculous.
3 votes -
Game Time Out with Triggers on Stack
Scute Swarm with Ancient Greenwarden. Opponent playing Protector's Shield. Over 500 ETB effects on stack resulted in time out timer running out without option to continue effecting gameplay, and forced a forfeit.
Please remove timer countdown while effects are resolving on the stack.
30 votes -
HAND SMOOTHING
i AM SO TIRED OF YOUHAND SMOOTHING GARBAGE. i DON'T WANT IT AND WOULD LIKE TO NOT HAVE TO USE IT. IT IS TOTAL GARBAGE AND DOES NOT WORK. LAST SEVERAL GAMES I HAVE HAD TO MULLIGAN BECAUSE OF WHAT HAND SMOOTHIG IS SUPPOSED TO PREVENT. ONCE CAN UNDERSTAND BUT I HAVE A REAL VERSION OF MY DECK AND IT NEVER BEHAVES THE SAME WAY AS ON HERE. I FEEL IT IS WRONG THAT YOU FORCE US TO USE AN ALGORITHIM YOU BUILT FOR BEGINNERS, I AM NOT A BEGINNER AND I HATE CHEATING. GIVE ME THE OPTION TO USE…
10 votes -
Astelli Reclaimer doesn't offer the option to return a card
After playing Astelli Reclaimer in my game, nothing was returned to the battlefield (no selection showed up) even though my graveyard was full of stuff to return.
6 votes -
"Waiting for the Server..." crashes on MacOS Sequoia
After the latest Arena update from the Duskmourn release, I have been experiencing a persistent issue where the "Waiting for Server..." screen appears for extended periods of time in the middle of gameplay.
The disconnection happens at seemingly random intervals and can last for several seconds to indefinitely. Restarting the client will get the game started again but with a misrepresented board state.
MacBook Pro M1, macOS Sequoia 15.0
I have attached game logs of right after a client restart, as well as a log during gameplay (coincidentally right before one of these crashes took place)
8 votes -
Ultra wide resolution needs to be supported in 2021
Hi,
It is about time 21:9 resolutions are supoorted, there are many players using this type of monitors and having 2 big bars on the sides is not a good option.23 votes -
Bug. Cards not rendering properly.
I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.
4 votes -
Jump in - Mid week event
Jump in - Jumpstart midweek event. Avatar specific event. Selected swordsman (white) and rebellion (mardu) packs. Got 9 white cards (6 creatures, 2 instant, 1 enchantment), 1 red spell (an instant), 3 equipment colorless artifacts and a 3 color mana based consisting of 27 lands. Pretty miserable trying to use this in an event aimdd at beginners.
2 votes -
Request for 60 FPS Support Option on Mobile Devices
I am writing to request an option to unlock the 60 FPS frame rate for the mobile version of MTG Arena.
Currently, the game is locked at 30 FPS on Android and iOS. While I understand this preserves battery life, many players are now using high-end devices which are more than capable of handling higher frame rates without performance issues.
Playing at 30 FPS on a 120Hz display feels laggy and diminishes the premium experience of Magic. Please consider adding an "Optional" toggle in the Graphics settings to allow users to choose a higher frame rate at their…
2 votes
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