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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10213 results found

  1. Android client exits from match after mulligans

    I had a bug where I entered a premier draft match, but the Android client exited the match to the premier draft menu after I had done mulligans and before I could take my first turn. I could then press "play" for another match with the same deck, but after losing the 2nd match, I had 2 losses for the deck. Has anyone else encountered this?

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. BLB pack gave special guest [Ledger shredder] and no mythic/rare. FIX THIS. Please and ty :)

    BLB pack gave me a special guest card (Ledger Shredder) and no rare or mythic.

    This may have happened previously and I didn't notice it. Please fix this and reimburse me.

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  3. Please update the golden packs for the current standard and alchemy meta

    There is an issue with the golden packs. Previously, they only contained cards playable in Standard and Alchemy, along with some Lord of the Rings cards. However, they did not include cards from Innistrad: Midnight Hunt, Innistrad: Crimson Vow, Kamigawa: Neon Dynasty, or Streets of New Capenna because they were not legal in Alchemy. Unfortunately, this hasn't been updated with the release of Bloomborrow, and now they are giving cards from expansions that are no longer legal in Alchemy, such as: Dominaria United, The Brothers' War, Phyrexia: All Will Be One, March of the Machine, and March of the Machine:…

    4 votes

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  4. Gift tooltip seems misleading.

    Today I had an interaction where my opponent played Scrapshooter to kill my Chimil. I was going planning to counter this spell, but after reviewing the tooltip text for gift - "You may promise an opponent a gift when you cast this card. If you do, they draw a card before its other effects."- I decided to wait until after the card draw resolved to cast my counterspell. Unfortunately, what happened was that I ended up passing through the resolution for the destruction of the artifact because the effect actually resolves before the gift, in direct contradiction to…

    2 votes

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  5. cannot use landscape art fastlands

    Can't select special landscape art fastlands in deck builder. I bought the special art for Blooming Marsh that came with Outlaws of Thunder junction, but the blooming marsh card does not display the arrow button to select other styles, it appears as though there was no other style for it. However if I toggle the craft button, the arrow shows up and my special art is displayed in the list.

    5 votes

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  6. Broken interface in deck building mode (MTGA on PC Windows)

    During deckbuilding I frequently encounter an interface bug (see images) that breaks the graphics making it hard to use the interface, a restart solves the problem temporary but most often resurface. This has been a problem for quite some time.

    2 votes

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  7. Distorted graphics (bug)

    Hello! Sometimes there is a distortion on the top menu bar of the Arena interface. I attached a screenshot. At least one other person I know has also had this problem. I play on a Mac computer.

    2 votes

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  8. Product suggestion

    Please, at least once in a while add Tales of Middle-earth stuff to the store - avatars, sleevs and companions. Thank you.

    2 votes

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  9. Card Graphic Irregularities

    The graphics on the card styles are all pixelated since a few updates ago with no change. Some cards work. Others just look terrible...

    2 votes

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  10. Desert Oasis Triggers Incorrectly

    The Desert Oasis Deck has an incorrect trigger that makes it unfairly strong: if a player has a Lush Oasis in play and casts an Outcaster Greenblade, the Lush Oasis ETB will retrigger and deal 1 damage to an opponent. This occurs every time an Outcaster Greenblade enters and for each Lush Oasis in play. I’ve lost to almost every player using this deck no matter how good my opening hand or how lucky my draws. Please fix this before it doesn’t matter anymore!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Flickering/Lag/Graphics

    Hi, I'm on a MacBook, up to date.
    For well over a month, I've had issues with Arena. It usually happens when I go to open a pack, but sometimes it happens at other random times. What usually happens is the screen will flicker abnormally, but the main graphics (like a pack of cards opening up) will stay frozen, but the audio will play as usual. Sometimes the graphics will be missing on parts of the screen. Usually there's also decent amount of lag.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. ward not working hire devs who can read

    If there is a creature with ward 2 and opponent has 3 Land and nothing else his Assasing Trophy can't resolve.

    There are really easy rules in this game why your ******** dev team is so hard challanged to do there job?

    And playing a 7 Mana card with 6 Mana doesent work if thee are only lands in game jesus what a squad of useless retards.....

    2 votes

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  13. Hideaway

    Can’t buy anything from the hideaway store even though I have tickets to spend

    4 votes

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    2 comments  ·  Store  ·  Admin →
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  14. Bad Orb, no hexproof for you

    THIS IS NOT A SUGGESTION, THIS IS A BUG.

    I was playing Arena Earlier, and my opponent, had a Jade orb of Dragon Kind in play this is turn 3, turn 4 he plays Thrakkus the Butcher, it comes into play with a HExproof counter, and a+1/+1 counter, all fine and dandy, next turn (turn 5) he plays another dragon, same thing, Hex proof +1/+1 counter, not a big deal..... so they attack, Thrakkus triggers, doubles power etc, again not the issue... turn 6 THRAKKUS STILL HAS A HEXPROOF COUNTER ON HIM.... the jade ord specifically says until your NEXT…

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Creature bestowed then got stuck in middle of screen

    A bestowed creature got un-bestowed and then was stuck in the middle of the screen. It covered up other relevant info. ios mh3 premiere draft.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Cant target nyxborn hydra

    Person used bestow, I killed the creature it was trying to enchant so he became a creature but I couldn't target him after the cards were inside another

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Starter Deck not working

    Since last update Starter Deck challenges (PvP) are not working. Game sits in challenge room, but never connects to another player. I've let timer run up to three minutes several times on different dates. The rest of the challenge areas are working normally.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. 8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. 早駆ける業火、カラミティの騎乗攻撃時、コピーが1体しか生成されない

    早駆ける業火、カラミティの騎乗能力を起動した状態で攻撃した際、コピートークンが1体しか生成されない事がある。

    具体的には「バトルをコントロールしている状態で攻撃した際」に発生。
    1体目の攻撃対象選択を行った時点で処理が終了し、結果「コピートークンが1体しか生成されない」状態となる。

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Sideboard does not display correctly

    PC
    Sideboard does not displey corrctly.
    Only "1x".
    A(2) + B(4) + C(4) + D(4) + E(3) = ALL(15), displayed A&B&C
    A(1) + B(4) + C(2) + D(4) + E(4) = ALL(15), displayed A&B&C
    A(4) + B(4) + C(4) + D(3) = ALL(15), displayes A&B

    9 votes

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