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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28820 results found

  1. Add "Low Graphics" setting to MTGA Mobile

    My brother and I have decent mid-tier Androids capable of running MTGA's beta client, but the game constantly lags and freezes during play and even deckbuilding.

    It would be extremely helpful to those with weaker phones if there could be added a graphics quality variance option similar to that used in other games, which would allow the user to disable things like extra particles, animations, and models that slow the game down.

    Pets and flashy animations and whatnot are great on my PC, but I'd rather have the option of a visually simple game of Magic that runs perfectly than…

    14 votes

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  2. Past Historic Anthologies - Bring Them Back

    Can you please periodically re-release past Historic Anthologies for purchase with gold? Unfortunately, not everyone was able to pick them up in the short windows they were available. This would undoubtedly make it easier for people to invest more time into the Arena, knowing they can save up to make that 25K gold purchase. It also feels better to not have to waste wild cards.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  3. Faster Mastery Tree Orb Fulfillment

    I'm the kind of player who gets the mastery pass at the end of a set's life cycle, right before a new set releases. I like to get all the rewards at once, and while I like clicking through all the progression rewards to see what I've earned, clicking through the mastery tree orbs to get all 25 card styles at once is tedious and time-consuming. It would be really great if there was an option to use all the orbs at once and skip every individual orb animation. Of course, it would make sense to have the option to…

    7 votes

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  4. 1 vote

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  5. 「催眠の輝き」のテキストの誤植が6カ月以上放置されている

    誤 マナ総量が3「以上」である呪文
    正 マナ総量が3「以下」である呪文

    最初に報告されてから6カ月以上も経過している。
    アルケミーとかカードの再調整とかいう前にやるべきことがあるんじゃないの?

    1 vote

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  6. Protection from "creature"

    I've been playing "Jumpstart: Historic Horizons" recently and, twice now, I've had different opponents select "Creature" for "card type" when deploying "Serra's Emissary". I had no idea that this was a valid card type. I was thinking the intent behind the ability was something more along the lines of "protection from goblins" or even "protection from <color>". However, if "Creature" is valid (and, clearly, it currently is), it seems ridiculously over-powered. It effectively means that the game has immediately ended because all of my creatures, no matter how powerful, will be unable to damage either my opponent or any of…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Unable to utilzie red deck on final mission. Game says network error, though all other colors work fine.

    Unable to utilize red deck on final mission. Game says network error, though all other colors work fine.

    2 votes

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  8. Feature Proposal: Option to Disable Card Background Animation

    Just a minor quality of life suggested improvement.

    If possible, without a heavy lift on the programmers, would be greatly appreciated an option to disable the seamless background animation on the card background styles.

    Thanks for reading.

    2 votes

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  9. Arena Timer and Animations

    When drawing your deck with Demonlord Belzenlok, the animation of the card drawing causes you to time out.
    Casting Demonlord Belzenlok on a large deck with only 4 CMC+ cards causes you to draw your whole deck, but the animation causes the fuse to run, even though there's no available game actions.
    (PC Issue)
    Perhaps Adding a "skip animation" feature

    18 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Product Suggestion

    Im getting tired of having to buy single packs with coins. I would like a way to buy multiple pack at once with coins.

    19 votes

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  11. Predetermined matches eliminates true competition

    This is not Magic, this is a bad joke. The first time you get a no cards played draw you know that everything here is scripted. I've had days where I couldn't be beat, I've had days where with the very same decks I couldn't win a game. This is just incredibly sad!! You should be ashamed to even produce this farce and pretend that there is any competitive value whatsoever!!!

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Triggers make sound when sound should be off

    Hi,
    This bug happened on Arena for Android. I turned off sound in the application (all sliders to the very left. Suggestion: add a mute all sound button). No sound/ music is playing, as it should, EXCEPT for the sound that plays when triggers go on the stack.

    11 votes

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  13. 126 votes

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    46 comments  ·  Gameplay  ·  Admin →
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  14. Sparky doesn't emote anymore!

    When I play a bot match and use emotes, Sparky the AI doesn't reciprocate them like she used to. She's just silent whereas she used to respond to things like playing certain cards or removing her creatures, winning and losing etc. This has to be a bug, her voice acting was really nice and I miss it.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Sideboard in Direct Challenger

    Today I had the same issue. When I was playing a direct challenger with a friend at best of 3 games, we only saw the first seven cards of our sideboards. We also had the same issue playing a tournament match between my friend and I.
    After cancelling the direct challenger, our deck were automaticly mopdified deleting the last 8 card of our sideboards.

    9 votes

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  16. Oglor, Devoted and Gyruda, Doom of Depths GRE Error

    Whenever I blink Gyruda, Doom of Depths, if I have Oglor, Devoted Assistant on the battlefield the entire game ends "GRE Error" and a draw. It happens when Oglor tries to apply it's effect to the card, but Gyruda has already pulled the card before it resolved.

    1 vote

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  17. Bug with tier 41 mastery pass mythic rare card reward

    Hi, i'm playing on my macbook and i had an issue with the mastery pass.
    I gained enough experience to unlock tier 41 of the mastery pass and, at the same, i did the daily mission (n.8/15) which rewarder me with a random card.
    The problem is that the game only gave me one card, a rare one, instead of two, the mythic rare from the mastery pass tier 41 is missing.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Mana???

    how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!

    16 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Received legacy rare/mythic in standard pack two times in a row

    Received legacy cards not once, but two times in a row when opening standard packs. I received these in place of useable standard cards. Legacy is completely useless to me and is not what I payed for.

    1 vote

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  20. Schwarzer Bildschirm beim starten dann Verbindung verloren / Black screen on startup then connection lost

    Seit dem letzten Update gibt es erstmal ein paar Minuten einen schwarzen Bildschirm und dann bekomme ich die Meldung dass die Verbindung verloren ist.
    Ich habe schon alle Tipps ausprobiert und nichts hilft.
    Ich scheine wohl auch nicht der einzige zu sein, wann wird das behoben?

    Since the last update, there is a black screen for a few minutes and then I get the message that the connection is lost.
    I have already tried all the tips and nothing helps.
    I seem to be not the only one, when will this be fixed?

    2 votes

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