MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28835 results found
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Unable to utilzie red deck on final mission. Game says network error, though all other colors work fine.
Unable to utilize red deck on final mission. Game says network error, though all other colors work fine.
2 votes -
Feature Proposal: Option to Disable Card Background Animation
Just a minor quality of life suggested improvement.
If possible, without a heavy lift on the programmers, would be greatly appreciated an option to disable the seamless background animation on the card background styles.
Thanks for reading.
2 votes -
Arena Timer and Animations
When drawing your deck with Demonlord Belzenlok, the animation of the card drawing causes you to time out.
Casting Demonlord Belzenlok on a large deck with only 4 CMC+ cards causes you to draw your whole deck, but the animation causes the fuse to run, even though there's no available game actions.
(PC Issue)
Perhaps Adding a "skip animation" feature18 votes -
Product Suggestion
Im getting tired of having to buy single packs with coins. I would like a way to buy multiple pack at once with coins.
19 votes -
Predetermined matches eliminates true competition
This is not Magic, this is a bad joke. The first time you get a no cards played draw you know that everything here is scripted. I've had days where I couldn't be beat, I've had days where with the very same decks I couldn't win a game. This is just incredibly sad!! You should be ashamed to even produce this farce and pretend that there is any competitive value whatsoever!!!
5 votes -
Triggers make sound when sound should be off
Hi,
This bug happened on Arena for Android. I turned off sound in the application (all sliders to the very left. Suggestion: add a mute all sound button). No sound/ music is playing, as it should, EXCEPT for the sound that plays when triggers go on the stack.11 votes -
game froze during draft game
Games froze during draft game, i disconnect, and when enters it remains in the same froze game. I cannot play.
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126 votes -
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Sparky doesn't emote anymore!
When I play a bot match and use emotes, Sparky the AI doesn't reciprocate them like she used to. She's just silent whereas she used to respond to things like playing certain cards or removing her creatures, winning and losing etc. This has to be a bug, her voice acting was really nice and I miss it.
8 votes -
Sideboard in Direct Challenger
Today I had the same issue. When I was playing a direct challenger with a friend at best of 3 games, we only saw the first seven cards of our sideboards. We also had the same issue playing a tournament match between my friend and I.
After cancelling the direct challenger, our deck were automaticly mopdified deleting the last 8 card of our sideboards.9 votes -
Oglor, Devoted and Gyruda, Doom of Depths GRE Error
Whenever I blink Gyruda, Doom of Depths, if I have Oglor, Devoted Assistant on the battlefield the entire game ends "GRE Error" and a draw. It happens when Oglor tries to apply it's effect to the card, but Gyruda has already pulled the card before it resolved.
1 vote -
Bug with tier 41 mastery pass mythic rare card reward
Hi, i'm playing on my macbook and i had an issue with the mastery pass.
I gained enough experience to unlock tier 41 of the mastery pass and, at the same, i did the daily mission (n.8/15) which rewarder me with a random card.
The problem is that the game only gave me one card, a rare one, instead of two, the mythic rare from the mastery pass tier 41 is missing.8 votes -
Mana???
how is it that a 24 land dack on 40% of the games has only 3 mana and on 40% has 12 mana . 10% of the games i get Mana und other cards like normal but the rest of the time its fuckt up..... fix your **** ! and ban ugin and yorin!!!!!
16 votes -
Received legacy rare/mythic in standard pack two times in a row
Received legacy cards not once, but two times in a row when opening standard packs. I received these in place of useable standard cards. Legacy is completely useless to me and is not what I payed for.
1 vote -
Schwarzer Bildschirm beim starten dann Verbindung verloren / Black screen on startup then connection lost
Seit dem letzten Update gibt es erstmal ein paar Minuten einen schwarzen Bildschirm und dann bekomme ich die Meldung dass die Verbindung verloren ist.
Ich habe schon alle Tipps ausprobiert und nichts hilft.
Ich scheine wohl auch nicht der einzige zu sein, wann wird das behoben?Since the last update, there is a black screen for a few minutes and then I get the message that the connection is lost.
I have already tried all the tips and nothing helps.
I seem to be not the only one, when will this be fixed?2 votes -
Suggestion: Introduce a max deck size of around 100-150 to reflect IRL rules
In reality, the rule exists "There's no maximum deck size, as long as you can shuffle your deck in your hands unassisted". I see players playing 200+ cards in a deck in Arena. A deck limit of 100-150 would be reasonable given almost no players could physically shuffle more than this. This prevents situations in Arena where people play 300 card 'do nothing' decks that aim to mill the opponent over the course of over 50 draw steps and drag games on for over 30 minutes.
13 votes -
Product Suggestion - BO3 Events
Can we get some BO3 Events that are high stakes that aren't single Elimination? They hurt the want for myself and others to play these high stakes events(Arena Open, Standard Challenge, etc) due to the higher varience that comes with only being able to take a single loss.
2 votes -
Win or Lose my rank goes down.
after the latest update my rank goes down win or lose in ranked play. and in unranked play it does the same thing i lose rank
36 votes -
Achievement System
I am copy-pasting this from a forum post I made. It's a bit long-winded but bear with it, please. :) Thanks and I hope you like this idea. I really think it's a way to bring in new players, help new players to be more welcomed to the game by a more diverse meta created by the presence of what I suggest.
Now here. We. Go:
So, Magic is great. (the current meta excluded)
It's got the most depth, best gameplay, most interesting lore and longest run out of all the trading card games out there.
Been playing it myself…
7 votes -
Fechando ao tentar escolher decks
Após ultima atualização onde foi mudado a escolha do modo de jogo, quando voce tenta selecionar o deck para jogar o aplicativo fecha sozinho, isto está acontecendo para PC Windows, no android não tem problema.
1 vote -
Add the ability to import decks on MTGA mobile
As someone who plays MTGA almost exclusively on mobile and iPad I’d play a lot more constructed games if I could import copied deck lists on my phone/iPad. I’m sure I’m not the only one.
2 votes
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