MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4038 results found
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Please make the Chocobo companions available again in MTG Arena!
Please make the Chocobo companions available again in MTG Arena! My son really wants one, but he only started playing after they left the store.
2 votes -
card images invisible during gameplay
Card Images are invisible. All I see is the text and the card outline. Arena is unplayable like this. Need help asap. TIA.
I'm on an i7 with 8GB RAM and a 9500 GT and Wireless N. Please see attached screenshot.
2 votes -
Protection from Creatures not working to protect from creature damage
Against an attacking Nia, Flabled Skyclimber, I blocked with the 2/2 Rebel with Hexgold Hoverwings attached. I used my Pippin, Guard of the Citadel to give my Rebel protection from creatures. This did not prevent the damage to the Rebel, although my opponent had no ability or spell that was cast that said damage cannot be prevented. I later blocked with Oaken Siren and gave it protection and it died as well.
2 votes -
Game crashed on cracking fetch land
I activated Flooded Strand on my opponents end step.
The game then froze. I closed it, and reopened. By the time I restarted, i had timed out on the fetch, and I lost the game.
Also, all the numbers for library,hand size, etc were at 999 see screenshot)Windows 10.
2 votes -
match doesnt start
PC.steam
I started a match in ranked. got no prompt to pick a hand or anything went straight to the board. where side deck was showing 999 on all 5 possible fields for me and opponent. took a bug report file and decided to concede.next game started as usual
3 votes -
Vindicate failed to kill library of Alexandria.
I was playing arena traditional powered cube. I cast vindicate on my opponent's library of Alexandria and it did not die. I unfortunately don't have any footage of this interaction. Opponent proceeded to draw many cards off of library on the following turns resulting in no chance of me winning the game.
1 vote -
problème d'affichage sur mon pc
Bonjour,
Depuis la dernière mise à jour, mon MTGA refuse de rester en pleine écran. Ma résolution d'image est bloqué à 2560 x 1440. J'ai un écran pouvant faire du 3440 x 1440, je n'ai pas l'option pour monter celle - ci dans le menu graphisme. Quand je passe mon MTGA en plein écran via l'option graphismes, le jeu passe en plein écran mais quand je clique sur un menu autre que le menu principal, ma résolution d'image repasse à 2560 x 1440. Je vous joins des imprimes écran qui montre mon problème ( suivre l'ordre indiqué ).
Pouvez vous…
1 vote -
Lion’s Eye Diamond interface
The interaction between Lion’s Eye Diamond and what seems to be the “logic” of the client is entirely off. The client makes the assumption that the player would never want to discard their hand, and therefore doesn’t recognize that the ability to activate the card’s ability exists in situations like paying additional costs (things like Mana Leak, Daze, Spell Pierce, etc) nor does it recognize that there may be an advantage to discarding your hand (Echo of Eons). This can be fixed by the client recognizing the ability as an activated ability rather than a mana ability (text on the…
1 vote -
Static Priso（JP text）
In the Japanese card text for Static Prison, it is written as “target a nonland permanent with mana value 2 or less.”
However, in actual gameplay, mana value is irrelevant, and the card can target any nonland permanent.This is an extremely poor mistranslation that can directly affect the outcome of games, so please correct it as soon as possible.
1 vote -
Disconnect during draft
Ive got a disconnect during a match and coming back i couldnt tap my cards to Block causando me the loss
1 vote -
sorin didnt flip
Sorin didn't flip in Arena Power Cube. Gained 3 life by sacrificing a pest to Sephiroth and then attacking with Sorin. Didn't flip, lost game because of it. Please refund gems.
1 vote -
bounce not working
around an hour ago, bouncing cards became impossible in all matches I am playing. the steps to reproduce is just using any bounce effect (I was using retraction helix and this town aint big enough) on any permanent you or an opponent controls. You expect the cards to be returned to their owners hands, but they stay on the battlefield instead.
1 vote -
Ban Kona, Rescue Beast from standard
Show and Tell was always bad design. In the age of FIRE, it's even worse design to put it on a creature that can easily be tapped with the excess of abilities that allow you to tap creatures with summoning sickness and the excess of gamebreaking creatures being printed in each set that are only balanced through mana cost.
Either start banning all these cards currently breaking standard so we can have a fair balanced game or change the rules so that creatures that have summoning sickness cannot be tapped to pay for abilities.
Also ban all reanimator and mana…
4 votes -
Brawl not working on mobile
It’s been well over a month of Brawl fully not working in iOS. I can’t even get a game started, it just sits in “waiting for opponent”, meanwhile I can hear my opponent getting started in a game I can’t participate in.
4 votes -
searching causes freezes and then redeems wildcards
when searching the collection, client freezes and then redeems a wildcard. happened with two rare wildcards. please refund them.
2 votes -
The Card Mardu Thunderpike is not working properly The card states When this creature enters, creatures you control perpetually gain your
The Card Mardu Thunderpike is not working properly
The card states
When this creature enters, creatures you control perpetually gain your choice of menace, haste, lifelink"
Whenever I cast my creatures, they do not gain those abilities.
Please fix this!
1 vote -
Set collection for FF is incorrect
In the attached images, one can see the list of cards that DO NOT count towards Set Collection Final Fantasy even though it appears they should…?
Thank you for any help.
3 votes -
Cannot make purchases windows 11 & Steam
I can no longer purchase items. When I click buy it simply goes back and no longer links to steam for transactions. this happened when you put the pre-orders for the new cards up. So what ever you all did in that patch broke it. And like everybody else could you please give us a way to turn off sparky?
1 vote -
Cannot Purchase Items
Windows 11, downloaded though steam. When ever I try to purchase anything it kicks me out and no longer links purchases to steam for payment properly like it did last month. I would like to buy items but nothing is working as intended.
1 vote -
Sideboard qualifier weekend
Hi, i went into the qualifier weekend day 1 with a companion and when I went to sideboard, only 7 of the fifteen cards were available. This may be due to the companion.
Could you please reimburse me for the qualifier day 1 event? I was playing control, so missing my sideboard definitely caused me to lose the event.
Thanks for your help!
1 vote
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