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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10099 results found

  1. Dopplegang copying buried in the garden

    Previously I had 2 copies of Buried in the Garden which were exiling 2 separate cards from my opponent.

    I then cast Dopplegang with x=2. Targeting each individual Buried in the Garden I owned.

    At this point the game froze, then it slowly loaded each copied card, but when it loaded them on the stack the target was already picked for me, and all 4 new token copies of buried in the garden were targeting the same target.

    The game froze, then lagged (my opponent had a disguised creature and mana to unmorph it, so it lagged on their response).

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Opponent's Dig Through Time Timed Me Out

    Opponent's Dig Through Time timed me out and opponent won the match. I didn't have any possible game actions. I've spent thousands in this game over the years. I'm never playing MTG or spending money on this game or it's associated products again.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Deck purchasing feature appears to care about the version of a card

    I was just checking the new deck purchasing feature and noticed that it looks like the decks care about the version of the card. I have 4 Botanical Gardens from OTJ and it showed in the deck that I was short one of an older version. Since the cost is prorated by the cards you own this needs to be looked at.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  4. why could I not use the mite again?

    I used the pyrexian mite the first time... and could not use it the second time. Hacked or what? forced to lose?? accidentally used it on the gingerbrute the first time, and it was my mess up, should of picked the other creature... that was my bad.
    sorry for the double log entry... I can't remember which one it was... it is one of the two for sure.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Bug Défense Talismanique

    Bonjour,

    Malgré le fait que je dispose de la défense talismanique (via la carte Ligne Rey de Vertu), je suis encore la cible de sort ou de capacité de mes adversaires me visant directement (Comme perdre un PV à chaque fois qu'une créature adverse entre en jeu)... Est ce normal ??

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Fix randomness in game

    Can you please STOP influencing randomness in MTG Arena?
    Yes, stop influencing normal randomness with algorithms that try to decrease strength of one deck over another one by influencing drafts or opponent matching.

    Example 1:
    I have a milling deck.
    Based on Ruin Crab. 4 copies.
    For ~50 consecutive plays (sic!) with this deck I only once had Ruin Crab in my opening hand.
    Typically it takes 2 mulligans to end with a Crab in my hand.
    Not to mention problem of drawing lands afterwards (60 card dech, 24 lands).
    Also, it is much more likely I get paired with…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Players Exploit Client Animations to Consume Opponent's Allotted time

    I just played against a guy who's deck was designed to consume my entire timeout with the animations of his effects resolving on the stack. This should not be possible, and is tantamount to cheating. Simply by playing with the right triggered effects he was able to queue up hundreds and hundreds of effects on the stack, and even though I am autopassing, I can see my timer ticking down before I've even gotten to my turn!

    Displaying the actions of another player should never be consuming my timeout.

    3 votes

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  8. Draft Server unacceptable

    I have had server issues before, and I put up with them, but when I pay for a draft and then lose matches because of servers dropping, it starts to make me reconsider using Arena at all.
    I would like a refund of my 5000 gold, please. I know it isn't likely, but I thought I would ask.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Prismatic Ending and Floating Colorless Mana

    If you attempt to cast Prismatic Ending with colorless mana floating, the client will use that mana even in full control mode. Outside of a few edge cases, there is no reason to spend colorless mana on Prismatic Ending. This is most relevant in the Timeless format, where Mana Drain is a commonly played card, and Prismatic Ending is relatively likely to be in decks that also contain Mana Drain.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Concede sucks

    Either remove the concede option or increasing penalties for conceding. I lose WAY more than I win. But as a fairly new player here, I've learned that the daily challenges ect are good for players. When I do start to win, the opponent just concedes. I lose the chance to cast color specific spells, creatures, attack and such that count toward my daily rewards. There's no fun in it if everytime I start to do well, my opponent just quits.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Not able to play Land Cyclers with Unlocked Charred Foyer in Play

    Playing on PC in a Duskmourn Premier Draft. Had a unlocked Charred Foyer in play and it exiled a Slavering Branchsnapper (a Forestcycler). No matter what I did, I was not able to play the creature side for free, I assume because it reset the cost when selecting the creature side and not the cycling side. I was therefore not able to play the creature, which could have cost me the game. Please see attached screenshots. I also noticed that when I played a different card (Beastie Beatdown) later off of Charred Foyer, it offered me a choice of how…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Not able to play Land Cyclers with Unlocked Charred Foyer in Play

    Playing on PC in a Duskmourn Premier Draft. Had a unlocked Charred Foyer in play and it exiled a Slavering Branchsnapper (a Forestcycler). No matter what I did, I was not able to play the creature side for free, I assume because it reset the cost when selecting the creature side and not the cycling side. I was therefore not able to play the creature, which could have cost me the game. Please see attached screenshots. I also noticed that when I played a different card (Beastie Beatdown) later off of Charred Foyer, it offered me a choice of how…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Purchased Cosmetic

    Cosmetics for the enemy fetch lands were purchased in store and applied to my deck. They appeared for about a day or two but no longer. Now when I go back into the store there are no cosmetics available.

    2 votes

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  14. Hidetsugu and kairi

    I played a brawl game with hidetsugu and kairi, who I have played for a bit now, but in a game, multiple triggers of death that would have triggered in other games weren't triggering. And I'm sure there weren't other creature blocking that. So I don't really know what happened, I forgot to take the match code... I lost the game because of that.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Daily Quest does not progress

    Daily Quest does not progress from 0
    For example, "Cast 25 lands" quest stays at 0 even after a game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Studio ghibli release sets

    So assuming you managed to strike common ground and get the licensing I think it's would be incredible to create a universes beyond set of studio Ghibli movies now I don't have any screenshots but imagine and or Google if you will. A blue white boy and the heron deck. An artifact heavy deck based off the secret world of arriety. A graveyard centered black white deck based off of princess mononoke. Imagine if you will decks based of movies that promote self growth and reflection turned inwards to create cards and decks that their theme and play style promotes…

    2 votes

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  17. Plot needs a rule change for balance

    The rules for plotted should have the condition "until the end of your next turn" added to the ability. As it is, the ability is gamebreaking as you can just plot a bunch of cards and have theme resolve for free on any single turn of the player's choice.

    This is especially important given how powerful cards with plot happen to be.

    That or the plot cost needs to be greater than the card's mana cost.

    2 votes

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  18. Mythic card reward counter is missing

    The Mythic Card Reward Counter for purchasing packs is gone ever since the Duskmourn update. Was this intentional or accidental? Couldn’t not find a threat about this subject.

    2 votes

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  19. Bug: Cease//Desist

    Bug for Cease//Desist card: Card Text "Exile up to two target cards from a single graveyard. Target player gains 2 life and draws a card."
    Bug: When played, the target is not getting to draw a card, but instead the player of the card gets to draw.
    Thank you,

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Copied a list from MTGTOP8 and it got me 44 lands to craft

    I imported this deck from mtgtop8, when I was crafting the missing cards I noticed that one land was counted as 44 cards, I crafted it and spent 44 rare wildcards, I lost the 44 rare wildcards because I thought you could use all the 44 lands but in the end the game just let me use 4. The bug is that if you are not allowed to have more than 4 cards in the deck how come you can add 44 to the card pool? And even allow it to be crafted? Log file attached

    2 votes

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