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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10093 results found

  1. Arwen, Mortal Queen - Bug with ability

    If Arwen's ability is used while she has lethal damage on her she dies, as expected. However, since the ability has only one target (it does not target Arwen) if the targeted creature is still alive it should still gain indestructible and get a +1/+1 counter and lifelink counter. Currently, the ability fizzles entirely.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Season of Lost - bug

    Played season of lost with draw cards for each creature that died and it did not draw 2 cards after two creatures died on my turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. enigma jewel+Caretaker's Talent

    I crafted Enigma Jewel with Caretaker's Talent, but when i went to activate the level 2 of Caretaker's Talent, there was just a cost, there was no effect at all.

    Just white mana cost and then nothing.

    I clicked and the Jewel turned into level 2, but no effect.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Bug after bug after bug after bug after bug

    Cannot sideboard after game 2 in BO3. Game crashes if I receive a reward. Cannot click on cards in deck while drafting. Game is unplayable. I don’t see how you can release such a **** poor update after this game being out for how many years? Do the people maintaining this game have actual experience creating software or did you hire an after-school JR High club to program for you? I have never played a game that x number of years in continues to have the same easily identifiable and fixable issues that are not identified prior to updating. It’s…

    3 votes

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  5. packs disappear

    I had 1,680 gems and i bought 2 mythic packs of bloomburrow on my mobile device bringing me down to 1,1160 gems. When I tried to open them on my phone I keot getting a blank errior message and my only option was to press OK. I closed out of the app on my mobile device and logged in on my computer and my packs were no longer there for me to open but my gems were still gone. Can I please be reimbursed for my packs or get my packs back?

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  6. Can’t view cards in draft

    Can’t view cards in the draft event - some are hidden under the deck list.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Store and Orb notification after spending orbs

    After I've spent orbs in the Bloomburrow mastery, I get phantom store and mastery pass notifications.

    Running version 2024.39.2.1840.1083721 on MacOS.

    3 votes

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  8. can't use ability of new possum druid after there was 4 counters on create

    I was playing sealed and after a while I could no longer use the "add a counter ability" on my possum druid Tender WildGuide - it wasn't holding priority and couldn't react to instants or end of turn phases and I wound up losing the game because I couldn't keep pumping the possum

    earlier in the game I think I was able to add the counters as expected because there were other things (like food or land ability) which held priority.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Starforged Sword does not properly remove flying

    I was playing a premier draft game and lost a game because of a bug.
    The opponent was playing "Starforged Sword" and equipping it around creatures. When he equipped the sword on creatures that already had flying, the creatures would lose flying as intended, but when he gave flying to an already equipped creature via the card "Feather of flight" the creature kept flying even while equipped with "Starforge Sword", and I eventually lost the game due to this.

    Would it be possible to get a draft token back? I was not losing that game until the bug happened :(

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Bug: My timer runs out while my opponent is resolving a spell on his turn

    During a ranked best of 1 game, my opponent cast Dig Through Time on their turn.

    With the spell on the stack, their timer runs out. Shortly after, my timer starts to run, and I get a message that I will lose the game if I do not perform an action.

    I am unable to do anything since my opponent's Dig Through Time is on the stack and has not resolved.

    After that timer runs out, nothing happens and the game freezes.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. マスタリーの表示に齟齬がある

    現在のレベル

    その指し示すレベルの位置に齟齬がある。

    2 votes

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  12. Goblin Bombardment not giving priority end of turn

    I had a Goblin Bombardment and an Ocelot Pride on the battlefield. My opponent had a Birds of Paradise.

    End of turn I let the Pride make it's token per it's ability, however once that ability resolved I had no oppurtunity to sac the cat token to Goblin Bombardment.

    The next turn this play was still valid (My opponent still had the birds and I still had both cards) So I tried again, this time putting on Full Control, yet the same issue occured, I never got the priority after Pride's trigger resolved to sac the cat and kill the…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Can't sideboard after reload

    Can't sideboard after reloading into a game, best of 3 ranked standard.

    Game crashed during round one on Android for no reason. Normally I'm able to sideboard fine, I did that one game earlier with no issues. This game I'm unable to choose sideboard cards to switch in. I can remove cards from deck just fine, which leaves an unplayable deck (required a restart).

    Screenshots showing what happens when I tap a card (nothing).

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Arena skips through second main phase without chance to respond before end of turn.

    Hey, if you have instant-speed interaction for a creature with an end-of-turn trigger like Jarad Ghoulcaller of Nephalia, Arena doesn't return priority so that you can remove it before the end step. Fix this.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Audio stuck in Bluetooth

    Audio will not play on iPad without being connected to a Bluetooth device like my AirPods. Turning Bluetooth off only completely disables the audio rendering the audio controls useless. Restarting and reinstalling provided no solution

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. "Keep" but instead mulliganed

    Hit "Keep" and instead, mulliganed

    Happened more than one time

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Historic event crash

    On IPhone, during the Last game the app crashed and didn’t allow me to continue causing the loss of event itself

    2 votes

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  18. Art not displaying

    I bought the full art bundle spring. However it is not displaying eventhough I could favour it in the deckbuilding collections.

    2 votes

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  19. There is a problem with the operation of the two buttons because they overlap in the Filters screen.

    In the Advanced Filters screen, There is a problem with the operation of the two buttons(Reset/Style) because they overlap.

    It's a PC version, and I think these bugs are happening from this version.

    2 votes

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  20. counter spell not countering anything, even if the game makes you target the spell you want to counter

    1. Opponent plays a single spell. You cast a counterspell. Game asks you to choose a target for your counterspell. You choose the spell your opponent casts. Game asks you to confirm and you do and the game accepts it. THEN THE GAME PUTS YOUR COUNTERSPELL INTO YOUR GRAVEYARD WITHOUT COUNTERING ANYTHING.

    2. I'm on PC.

    3. I've just described the actual results. The game taps your mana and puts your counterspell in the graveyard for no reason. This has happened more than once with multiple counterspells on multiple different cards that CAN BE COUNTERED.

    4. I just expect counterspells to work.

    5. The only…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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