MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4027 results found
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Ozai Mana Tracking Bug
On 29/11/2025, I had a [Ozai, Phoenix King] with 4 red mana in my mana pool from the Firebending ability. I cast [The Last Agni Kai], having Ozai fight the opponent's [Walltop Sentries].
What I think should have happened: I spent 2 mana to cast Agni Kai, leaving 2 in the pool with the spell on the stack. Ozai fights the Sentries, I get 4 additional red mana; when Agni Kai finishes resolving and state-based actions are checked, I should have 6 red mana in their pool, so Ozai's static ability would give it indestructible and flying as SBAs are…
1 vote -
Haktos Protection vs The Great Work
Haktos had Protection from everything except MV 2, but was dealt 3 damage by The Great Work (which has MV 4 based on its front face).
1 vote -
incorrect rules interaction
When Benevolent River Spirit is face down in play (via a "manifest dread" effect), it should be 2 mana to flip it back up. When attempting to flip it up, the game prompts you to pay the waterbend 5, which is should not.
1 vote -
Bug login
Bug Description:
I am constantly getting the error “Error updating data. Please check your connection and try again.” when trying to log in on PC.
This issue happens every time I open the game on my computer. I have already tried the following steps:
Restarted the game
Updated the app
Uninstalled and reinstalled the game
None of these actions solved the problem. My internet connection is working normally.
Important: I can log in and play normally on mobile (phone) using the same account and the same internet connection. The issue only happens on PC.Because of this error, I am…
1 vote -
Ban Wash Away
Hi content team! I really appreciate the recent Historic Brawl bans, I appreciate the attention to the format and the resulting quality increase.
However, there's one more card that I think would do a world of good to ban. Wash Away makes for a miserable play experience, bringing fear and anger into the hearts of any who would cast their commander.
Counterspells are an important part of the game, but this one being geared toward countering commanders for a trivial cost in a format where casting your commander is a huge part of the game is terrible.
Thanks!
1 vote -
Make fast mana a separate que in arena.
Hey,
I play a fairly janky and slow muldrotha deck. But i keep being matched against super optimized decks playing cards like dark ritual or vivi - extremely broken cards, that can swing a game on their own. I think there needs to be a separate que where those cards are legal and one, where they aren't. Fast mana changes games so drastically, that they should not be allowed except in **** que. Maybe its time to formalize tiers in arena? And make it apparent what cards are legal in which teir?
1 vote -
store
It is not possible to purchase items in the store on Macbook Air running Tahoe 26.1, either through Epic Games or through Steam. Would really like to be able to give you my money.
1 vote -
Waiting for server bug Deck building
Whenever I try to edit any of my decks, even when it automatically launches into deck builder after a draft, I just get an infinite black screen “waiting for server” and it never loads. I have to close and relaunch the app to get anywhere. I’ve verified files and reinstalled the game entirely. Reinstalling fixed it for a couple hours but it’s back doing the exact same thing again.
1 vote -
Ban Paradox Engine in Brawl
Maybe one more complaint about Paradox Engine not being banned in brawl will do it. It's a cancer card and should be banned in a format that is basically identical (except allowing all planeswalker commanders) to commander where it is banned. For some reason I doubt they will ever listen because WOTC doesnt usually care about thier customers or players based off nothing being done yet but I guess it's worth a shot.
3 votes -
Disconnect
Mobile client will seemingly disconnect from server without realizing/notifying the user at random during matches. Happens at least during games of Brawl and Standard Brawl.
Mainly indicated by your own burndown timer appearing after taking an action on your own turn with nothing else on the stack (even playing lands can make this evident).
Closing and reopening the app fixes the issue temporarily, but it can happen multiple times per game. Unsure if this occurs on PC.
Willing to create/submit a log file for assistance if needed.3 votes -
Jump in
Since Bloomburrow I have not been able to restart the Jump in event. I was hoping that with the update of this new set the problem would be solved but I can't use my Jump in tokens.
24 votes -
bug with a chips
The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.
1 vote -
Infinite Loop
There is currently a bug with Ashaya, Soul of the Wild and Mythweaver Poq if Poq is the first card played in a turn. This was in Brawl with Slimefoot, Thallid Transplant as my commander on the board. Because Ashaya treats Poq as a land, Poq triggers to duplicate itself, which also triggers Slimefoot because a Forest/Swamp entered the battlefield. Legend rule activates, I have to sacrifice one of the Poqs. When I do, Poq triggers again, which also triggers Slimefoot again, causing an unintended infinite loop that keeps going regardless of which Poq I sacrifice for the Legend rule.
…
6 votes -
deadly cover up not removing all cards?
How is it possible that deadly coverup doesnt remove all copies of a card in opponents deck? (of course after paying the extra cost). This specifically does not include cards in exile.
3 votes -
Players need to concede matches instead of timing out
Way too many players just quit playing if they are losing, Then the winning player has to wait for the game to time out through multiple turns and time outs. They need to be incentivized to CONCEDE matches instead of just walking away. Not conceding is selfish and punitive behavior that should be banned. Its the number one problem with MTG: Arena.
8 votes -
Crashing on iOS
I’m on iOS, iPhone 15pro. There was an iOS update yesterday and sense then the game has started to crash when loading into a match,it’s also making any ongoing audio stutter and distort.
3 votes -
Taking damage with Absolute Virtue.
Took player damage and lost with absolute virtue on the field.
Ennemy had Marauding Blight-Priest on the field and played a Moment of Craving on his own creature. He gained life and thus triggering Blight-Priest. The damage worked when I should've had protection.Log: 2025.49.50.4210.1160287
3 votes -
Pressing cancel while finding a game counted as a loss.
While queuing up for a game of draft I decided I wanted to make some changes to my deck first and pressed cancel. However, when I went back to the menu it counted this as a loss. I've posted here the 2-3 draft result along with the games as recorded by 17 lands.
5 votes -
No quest experience
I am playing on an Android Samsung Galaxy A52.
Since the last update I have not been getting the quest experience. This is very frustrating as it has accumulated to a loss of several thousand experience.
I have un-installed the game 2 times hoping it would fix the issue but hasn't and I have also voted on similar reports when the new update came out but nothing has been fixed.
Hopefully there is a fix soon.
2 votes -
Color cahllenge arua targeting
When playing Blue against white the bot was targeting its my cards with beneficial auras (+2/+2 forget the name) and it's own with pacifism.
1 vote
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