MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3847 results found
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bug with a chips
The bug happens inside the app when I am using a chip deck and end up creating a very large number of chips — by that I mean more than 200 chips. When this happens, the app simply freezes, shows a message saying it is trying to contact support (or something similar that I don’t remember exactly), and then closes. The game does not register my winnings, even though I was winning and everything was going fine. The app just closes unexpectedly. This is a bug and it has happened more than once.
1 vote -
blacklist
Blacklist cards we are tired of seeing in every game.
1 vote -
パック排出の不具合
1 スタンダードイベント終了後 2Android 3スタンダードイベント報酬受け取り時にストリクスヘイヴンのアルケミーパックが排出されました（ストリクスヘイヴンアルケミー導入前） 4ノーマルのストリクスヘイヴンのパックに戻して欲しい
1 vote -
DRAFT
ESTAVA JOGANDO DRAFT QUANDO A NET CAIU NO MEIO DO JOGO E DEU QUE EU PERDI AS 2 PARTIDAS O QUE VCS PODEM ME AJUDAR PERDI MEU DIAMANTES
1 vote -
1 vote
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[BUG] Level 12 Mastery of Secrets of Strixhaven Reward that consist of 2 Mythic Rares and 1 pack are missing
After winning my Standard Play and supposedly obtaining my rewards for level 12 of the Mastery of Secrets of Strixhaven, the 2 Mythic Rares weren't displayed. In addition, the other reward, which is a pack of the same set disappeared after I opened it without displaying the cards. Please see attached logs.
1 vote -
Missing Cards Turtle Commander Set
Sehr geehrtes Arena-Support-Team,
ich muss einen kritischen Fehler in der Datenbank-Logik des Deckbuilders melden. Seit dem letzten Update sind die Karten des "Turtle Commander" Sets (TMC) nur teilweise auffindbar.
Das Problem im Detail:
…Was funktioniert: Bekannte Karten mit der Mechanik "Partner - Charakterauswahl" (wie Michelangelo, Splinter, Raphael, Donatello, Leonardo) werden bei der Suche gefunden und können mit Wildcards hergestellt werden. Was fehlt: Viele andere Karten des TMC-Sets werden nicht in der Liste angezeigt, wenn man durch das Set scrollt (da der Set-Filter für TMC/Panzer-Symbol komplett fehlt). Man findet sie nur, wenn man den exakten Namen manuell eingibt (z.B. Big Mother1 vote -
1 vote
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bug with witherbloom affinity for creatures ability, its not working for him
witherbloom affinity for creatures ability not working in arena
1 vote -
Player cheating or a glitch with these cards.
Guy dropped 8 cards with only 2 mana.
1 vote -
Ultima Extra Mana Bug\
Just played a brawl game on Arena against an Ultima Deck. For some reason they were tapping for 4x colorless mana with each waste they used. The card Ultima says it add ONE EXTRA colorless mana... There were no other cards on the battlefield stating otherwise. I'm going to drop the game log below if anyone can help me understand how this was possible or if it's a bug.
1 vote -
Bug with the "protection from one or more colored spells" of "Emrakul, The Aeons Torn"
Despite the card stating that it has " protection from one or more colored spells" and the game saying that this also means that it cannot be targeted by said spells, in more than one match my opponents were able to target "Emrakul, The Aeons Torn" with creatures ability's, planeswalker ability's and enchatments that were one or more colors.
I hope this bug gets fixed soon as i have lost several matches that i should have won because of it.
1 vote -
Alternative Arts
Hi guys,
u should do alt arts for staple cards such as aetherize, boros charm, three steps ahead, mystical teachings, insatiable avarice, detect intrusion (this one exists but is never available), which are all very much played… not for some common cards nobody plays
Best regards
David1 vote -
Disconnected from match with no progress towards quests
I got disconnected from match with no progress towards daily quests. My match got laggy and buggy mid way through. The game did not consistently respond to my selections after the weird lag mid way through
1 vote -
System crash
Crash in-game due to a "big" stack...
And i was about to play wrath of god i'd lost the chance to generate opponent frustration ^^ and also make him smile because the play should be crazy...
Maybe you can send him a message for me with my screen shot 🤣
Anyway, I was so sad to wasn’t able to finish this game...1 vote -
Doll
When attempting to play doll maker’s shop the game crashes. iOS. Tried twice during one turn, the round timed out. Tried again after on the next turn and crashed again. Did not get to choose between either side of the card. Loading screen looked off as well
1 vote -
Aang's Icebreg sacrifice didn't return permanents stolen with Outrageous Robbery
My opponent cast Outrageous Robbery and snagged The Rise of Sozin, which they then cast. I cast Aang's Iceberg and target The Rise of Sozin with the ETB. When I used Aang's Iceberg's activated ability to sacrifice itself, The Rise of Sozin returned to my opponent's control when the Iceberg left.
When the Rise of Sozin returned to play from under the Iceberg it should've returned to the owner (me) though not the controller?
1 vote -
SEJIRI SHELTER
Casted Sejiri Shelter in response to a Blue mass effect bounce spell. I selected protection from Blue. The Blue sorcery still bounced my targeted creature to my hand. Unless i'm misunderstanding the mechanic, the creature I selected to be protected from Blue should have been immune to the Blue bounce speel effect.
1 vote -
Missing uncommon in the Edge of Eternities
I've been trying to get the complete set for the EoE and it keep saying that i have a uncommon missing, I try to search for it and use my wild card but nothing comes up. I don't know what card Im missing
1 vote -
GARBAGE DEALS
Can you please explain to me why when I have four of a creature that I want at the beginning of the game and four of a creature I don't really want at the beginning of the game that every single time the first deal of the game you give me the creature that I never wanted. You always give me the creature I don't want and I never see the one card that I actually do want. Even though statistically speaking I should be seeing them exactly the same amount of time like this is the problem with your…
1 vote
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