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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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4018 results found

  1. Brawl Hand Smoother

    Remove the hand smoother from Brawl, please. It is not needed. Moreover, as it's not a competitive format in any capacity, adding a function that was touted as an improvement to competitive best of 1 play to a non-competitive format is asinine.

    The hand smoother causes most games with the same brawl deck to feel the same, as it ends up forcing the same dozen cards down your throat every game, killing the whole idea that I put 60+ unique cards in my deck to see and play with. I did not make a 100 card singleton deck to see…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. rigged matchmaking in normal games

    Playing a deck with 0 rares/mythics in normal games, I keep getting matched against decks full of rares/mythics. It doesn't make sense.
    In addition to a budget gruul that has cards with face damage and haste, I keep getting matched against lifegain and consul authority like 8/12 games, which doesn't make sense.
    The machine is totally rigged, it looks for decks in which the opponent has perfect hands or cards that interact in a perfect way against yours.
    The game matches in a really bad way if you're not a youtuber/whale/person with influence.
    A shameful system that passes time and…

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Match disconnect without reconnect

    I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.

    Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Kicked while playing premium draft

    I was playing draft, the game freezed and kicked me off the game saying that I’m unable to login..

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Bloodletter of Aclazotz bug

    Bloodletter of Aclazotz has no effect on the field. With multiple "life loss," direct damage and burn damage triggers the doubling effect of Bloodletter does not work.

    This has only been happening in my account since the update and only seems to apply when playing against other players, NOT sparky.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Change country in account

    Due to relocation to another country I would like to use payment methods of the new country. But an in-game store on PC does not allow to change country and gives old payment methods which are not available for me now.
    Please allow change country in account to be able to use new country payment methods

    16 votes

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    6 comments  ·  Store  ·  Admin →
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  7. Game keeps crashing after update

    The program keeps crashing after the new update. The issue seems to be worse, when more cards are in play.

    Im playing on a PC and havent experienced the issue before.

    The issue busted my draft-run, hence I lost turns do to the game crashing.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. 不正行為

    相手が負け確定の場面で突然引き分けが表示された。

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Report player feature, let toxic players start games muted.

    I recommend adding a feature to report players being hostile or rude through the in-game communications. With the punishment after review being starting games already muted.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Osteomancer Adept bugged

    Osteomancer Adept bugged. I could not select the cards in my graveyard to pay the additional forage cost. This caused me to lose my draft game.

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Bad game mechanics

    Get rid of bad mechanics that kill the game. I suggest the following:

    Heist. I want to play my deck vs an opponent's deck, not part of my deck vs the other part of my deck.

    Companion. How is it fair for an opponent to have an untargetable extra card in hand.

    Get card from outside the game. Now this is just stupid. How is it legal to grab a card from basically nowhere to put in your hand. why not play a land deck with all your staple cards "outside the game" and untagetable.

    Leylines. Strong abilities played for…

    10 votes

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  12. game goes from full screen to windowed mode.

    Game goes from full screen to windowed mode every time there is a new window in MTGA. This has been going on for over 3 months.

    It makes me not want to play your game at all. I fixed it with adding another core.dll to the folder. Your new update ruined it all again.

    7 votes

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  13. Shuffling

    As had been described, the shuffling engine struggles with dealing different card types, against statistical averages. It means that landfall decks suffer compared to other types.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Unabe to Scream Ignored, Game Lost

    Opponent's Mossborn Hydra was enchanted by my Unable to Scream, removing all abilities, including trample, I lost the game due to Mossborn Hydra trample damage.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. achi

    Necromastery achievement is bugged. I've reanimated Atraxa, Grand Unifier in standard using Zombify, The Cruelty of Gix, and It Doesn't Add Up, and haven't been awarded the achievement.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. mtg arena is rigged. im tired of fixed matches and game results. its obvious that wizards is cheating its users by rigging game results.

    mtg arena is rigged. the matchmaking is rigged, and the random number generation is rigged. its obvious after only a short amount of time that my games are being manipulated in a way to prevent me from winning. im seeing games where the system refuses to give me tools i need, while simultaneously giving me every copy of useless cards. wizards should be ashamed of themselves for rigging their game. quit rigging matches. let players enjoy the game without having their results manipulated.

    22 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. unable to make purchases mac OS

    Unable to make purchases on Mac OS running Arena through Epic Games Launcher. Clicking on price to purchase any item results in the client endlessly hanging on the "Connecting to Server" screen - the only way to kill it is to exit the client.

    The 1-2 year old reddit suggesting running the client and Epic Games Launcher at the same time as a fix doesn't work.

    33 votes

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    1 comment  ·  Store  ·  Admin →
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  18. Sideboard still bugged in BO3

    BO3 sideboarding still bugged.
    How to reproduce:

    During a BO3 match, quit the game or encounter "waiting for server", which forces you to close the game. Reopen the game, during sideboarding you cannot put sideboard cards in your deck. Happens on both PC and iPad.
    Has been an issue since release of BLB.
    Version: 2024.39.11.6464.1084505

    16 votes

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  19. Please get rid of Ashaya Poq infinite loop

    I was playing brawl on arena, my opponent played Ashaya and then Mythweaver Poq creating an infinite loop that drew out the game. All that is required is changing a single line of text from "conjure a duplicate" to "create a token copy". Yet this infinite loop has existed in game for almost 2 years now leading to a lot of very unsatisfying games with Poq, a commander that wants to run something like Ashaya, but can't play unless they purposefully want to draw the game.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Impossible to get collection

    Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.

    Tried all possible solutions listed in the troubleshooting section and nothing worked.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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