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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10037 results found

  1. Trick Shot not letting me choose a target for 2 damage

    Trick Shot can target one creature for 6 damage but when I want to choose another creature for the 2 damage it is not letting choose any target. This happened in Quick Draft twice.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Midweek Magic Bug - Can’t start a game

    Perhaps it is me or iOS but on my iPad this week, the Midweek Magic: Gladiator Community Spotlight games fail to start. I have tried multiple times and even restarted the game but to no avail. I click play, it says currently waiting, then waiting for opponents, and proceeds to wait for minutes without starting and after 60 seconds allows me to cancel. I am unable to actually play games for the event, please help.

    4 votes

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    2 comments  ·  Events  ·  Admin →
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  3. Miirym is creating two token copies of Dragons not one

    I haven't played in a few days, but today, my Miirym seems to be creating two copies of the dragon not one (I run a Tiamat deck, so I cast Tiamat, then Miirym, then Lathliss - it created two more Lathlisses, not just one, so I was then spawning hella dragons!).

    Quite the buff for me!
    But I either want it validating that it's not a bug, or, in the interests of fairness, feel compelled to report it.

    Either this is a new bug, or, the text on the Miirym card needs updating to reflect Two copies not One, thanks.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Slogurk going to graveyard after activating bounce instead of going to hand

    Two times today playing Timeless on PC, I activated Slogurk's bounce ability with exactly 3 counters while being targeted with a burn spell/ability. After activating, the menu to return my three lands to hand comes up. After I select the lands, the lands are in my hand but Slogurk is in the graveyard. The first time, it was targeted by an obliterating bolt. The second time, I was being targeted by the second of two Phlage triggers. In both cases, the opponent's spells/abilities fizzled and they did not cast any spell or activated any ability in response to my activations.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Urabrask's Forge Bug

    I am trying to sacrifice urabrask's forge tokens for other sacrifice abilities. i can do this in other deck token/sacrifice decks. I have a grixis artifact deck and sacrificing the Urabrask's tokens are not popping off the other passive and active sacrifice requirements.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. co

    Connection to servers during matches multiple times today.
    So far I have encountered it in half of my games, leading to disconecting from the match. The last match it searched for the server during my opponents turn, and when it reconnected it was my turn, but no untapted lands, and still damage on my creatures.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Fullscreen mode does not remember previous resolution

    Fullscreen does not remember previous resolution.

    In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…

    2 votes

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  8. Ral crackling wit's emblem storm spells targeting caster

    When I had the emblem from ral, crackling wit and my storm counter was at 8 and 9 after the first two casts my time ran out and, all the spell copies targeted me, this happened twice first with lightning bolt, then again with shock. This made me lose.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. [Bug] Tasha, Unholy Archmage does not end at your next turn, and instead lasts until opponent attacks

    Whenever Tasha, Unholy Archmage's first ability gets activated, it creates the effect that should trigger whenever and opponent attacks, or disappear when your next turn begins.
    These last couple of days whenever I've been playing her in brawl matches, the effect does not disappear whenever my next turn begins, and instead creates a stack of these effects.
    They all trigger when an opponent attacks, creating the moment when Tasha puts more than 1 -1/-1 counter on each attacking creature.

    Thus far this has happened every time i use Tasha's ability in Brawl. I suspect in theory you could stack it…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Played Bloomborrow draft, only draw lands for three matches out of four.

    My latest premium draft went horribly wrong for what appears to me as a bug. My deck contained 16 lands out of 40 cards. I lost three matches out of four by drawing something in the order of 13-14 lands (almost all that were in the deck) in the first 17-19 drawn. It means that for three times, I ended up with about 20 cards in the deck and 2-3 lands remaining. Even when chances of drawing lands had gotten as small as 20% or less, I would still draw lands in many consecutive turns. As improbable as it may…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Sheoldred, the apocalypse

    Sheoldred, The Apocalypse cannot be paralyzed. It happened in two different matches the cards abilities continue to function.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. cruelclaw's Heist

    Whenever Cruelclaw is cast, (I always use the gift, not sure if it matters) it instantly crashes the client.
    I am using an Iphone7 with up to date IOS

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. leonin warrior's spawn failed to damage or lifelink

    Leonin Warrior's spawned cats with lifelink failed to do damage and then also failed to provide me lifelink for no discernible reason

    1 vote

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  14. Played stormchasers talent = creates a 1/1 otter with prowess. Then play a pearl of wisdom for 2 mana. Should be 1

    Fix the otter problem with pearl of wisdom and storms chasers talent. Should’ve reduced to 1 mana from the stormachasers otter token. It’s still 2

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Images freeze

    When I played my spells the image just froze there

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Flyer Blocked by non flyer

    During Color Challenge Waterkin Shaman was blocked by Charmed Stray. Shouldn't be possible.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. shuffler

    Since you guys don't want to respond to any concerns about your shuffler and weather or not it fixes matches based on win rates, I will probably make this a public forum and go to hasbro it's self. I have been recording matches since before hand smoothing and I can tell you that you have built an exploit that favors mono aggro and punishes those of us that don't want to play meta. The land mix has become 100x worse and when those of us who dont play meta decks get 2-3 wins in a row it is guarantee that…

    3 votes

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  18. Can't Use Purchased Styles for Cards That I Own

    I purchased Two Card Styles. For Cards that I own. Duress [Japanese} Which, as a Common, I Own MULTIPLE Copies of the base card. Omniscience [Anime], Which I own 4 Copies of the Base Card. I cannot Apply them. Customer Service was NOT HELPFUL. I have Screens Showing that I own the Base Card, And the Styles. But Cannot Apply Them. Does Anyone Know Wha's Going On Here??? I'm Afraid to Purchase Anything on Arena... [Just to cover the basics, I've played Arena for a few years, and haven't had any issues with any other card Styles. Just those two.]…

    1 vote

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  19. Heist: players using heist decks are delaying the game

    It takes too much time to choose each time and makes the waiting time very long.
    The advantage of being able to choose any three cards you want without land accidents is too strong, and the mechanism of using only the opponent's cards is also very unpleasant.
    The person who thought of this mechanism is a scum.

    3 votes

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  20. Imp’s Mischief stalls out when targeting counterspell

    Imp’s Mischief should be able to redirect counterspells to target it, but can’t; if Imp’s Mischief is cast on a counterspell with nothing but the original spell being countered and the counterspell on the stack, Imp’s Mischief will cast, but when it resolves, Arena can’t see any valid new targets for the counterspell, so no action can be taken.

    5 votes

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