MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5818 results found
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shrine double triggering
This interface is not user friendly for submitting bugs..so I hope I have this in the right spot. I have run across a bug several times now, where the shrines from the avatar set are double triggering for no reason that I can see. Last game my opponent got out the new shrine that lets you get a land card when a shrine enters and the draw a card one, every shrine that came in he was getting 2 lands and drawing 2 cards. Then the life drain one and the +1/+1 shrines came out and he was hitting me for 2 life every shrine entrance. Then he cast 2 shrines, no idea what happened but suddenly all his shrines got +17/+17. Turn 4 and he had 30+ land cards out, half his deck on the board.
This interface is not user friendly for submitting bugs..so I hope I have this in the right spot. I have run across a bug several times now, where the shrines from the avatar set are double triggering for no reason that I can see. Last game my opponent got out the new shrine that lets you get a land card when a shrine enters and the draw a card one, every shrine that came in he was getting 2 lands and drawing 2 cards. Then the life drain one and the +1/+1 shrines came out and he was hitting me…
1 vote -
Shrine Tokens not counting as "Shrines"
I was playing a direct game; I had over 100 Shrine tokens. None of them were being counted as "Shrines" for the purpose of any of "number of Shrines you control." For example, Sanctum of Fruitful Harvest was only giving 24 mana, only counting the non-token Shrines under my control. The same true for all Shrine abilities.
1 vote -
Hardlight Containment to enchant Cori-Steel Cutter
When i use Hardlight Containment to enchant Cori-Steel Cutter it loses its +1/+1 and trample when equipped (in Pioneer). I know its a bug because Cori-Steel Cutter was modified to alchemy , and when cori-steel cutter is enchanted the alchemy version of cori-steel cutter is actived.
1 vote -
Unable to Purchase Gems with Paypal
Unable to Purchase Gems with PayPal. Tried multiple times and the only screen that comes up is 'Just a second" with the spinning circle. Tried twice, same thing. Went into my PayPal account directly, no activity showing so far. Assuming not going through?
20 votes -
idk cheater galore or some kind of issue with displaying opponents card?
its like turn 6 right, dude putting 2 counter on creatures every combat, somhow all now 5 creatures, sorry 6 creatures have 5 plus... no explination where the other what...15!!!! counters came from, not in the graveyard not a trigger raining counters some blue green card. definately turn 6 not turn 15? 2x6=12, 2x15=30... land every turn, i had 6 and went first...
2 votes -
Blank board, unable to start match
During the currently running EoE Arena Direct, I received a match loss for a game that didn't even start.
The board loaded but there were no decks, hands, pets, or avatars. Just two timer icons and the blank board. I waited a few minutes to see if it would load, then eventually restarted the app. Upon loading, I noticed I received a match loss for that non-match (I was 1-0 prior).
I spend a lot on these events. Can you help me?
2 votes -
One ring
Maybe I do not understand the One Ring, but I had protection from everything, got attacked and still got killed. How does that work?
2 votes -
Card Rendering Glitch
The card is “floating” abnormally off the table.
The tilt and shadow effects are not in sync with the battlefield plane.
3 votes -
Jump in
Since Bloomburrow I have not been able to restart the Jump in event. I was hoping that with the update of this new set the problem would be solved but I can't use my Jump in tokens.
22 votes -
No alchemy cards in other formats
Allow players to opt to only play games without Alchemy. As a format it's poor, not liked and when they turn up in other formats they are game breaking. I like to try out my irl commander decks but playing against alchemy cards that summon multiple extra cards is ridiculous. What's the point of the 100 card limit if alchemy cards add 20/30 or 40 cards onto the deck.
3 votes -
Bandit's Talent Cosmetic Display Problem
For the last couple of weeks the Bandit's Talent Cosmetic has not been displaying fully when on the battlefield. I attach both screenshot of the latest example and the log file. Please note that this problem occurs constantly and not only when the opponent concedes during the casting of the card, as in this case. I have already checked validity of the card files etc and the problem has persisted. The basic card displays normally.
2 votes -
unable to get collection
Unable to login to Arena with different error occurring.
1 vote -
Zahur can't react to being Airbended
Playing an Orzhov Sacrifice deck, with the important/notable card(s) here are Zahur, Glory's Past, potentially Sephiroth, Fabled Soldier (Or One Winged Angel as he was on the board, with Emblem), and both of those being targeted by duplicated Airbending from Aang Swift Savior.
As my opponent went through their Airbending combo, with Appa, Aang, and PanHarmKatara, I was given priority at every point, including them targeting my first creature, Sephirtoh OWA, but as soon as they targeted the Zahur, Priority was not given back to me and their whole ability chain resolved, stopping me from interacting whatsoever.
I had NOT used my zahur ability that turn, as I was planning on waiting until end step or until one of my pieces was interacted with.
I'm beyond frustrated with this problem that crops up randomly in matches, where priority is failed to be given and player agency drops to Zero, usually resulting in a drastic match outcome.
Playing an Orzhov Sacrifice deck, with the important/notable card(s) here are Zahur, Glory's Past, potentially Sephiroth, Fabled Soldier (Or One Winged Angel as he was on the board, with Emblem), and both of those being targeted by duplicated Airbending from Aang Swift Savior.
As my opponent went through their Airbending combo, with Appa, Aang, and PanHarmKatara, I was given priority at every point, including them targeting my first creature, Sephirtoh OWA, but as soon as they targeted the Zahur, Priority was not given back to me and their whole ability chain resolved, stopping me from interacting whatsoever.
I had NOT…
1 vote -
gix's command
Please see log.
Shows that GC is my deck in deck building mode (4 cards). However, when looking at the actual cards in deck, it's not there. There is no option to correct this. I issue is like this in all my decks with this card. This affects the build on all decks whether or not card is used as it affects mana count. Rendering black decks with this card "clicked" dysfunctional. Any help with this issue would be appreciated.1 vote -
FIX/ABOLISH HIDDEN MMR
Abolish your hidden MMR. There is no ******* reason why i (a platinum 3 rank player) should be getting consistently matched up against Mythic players. There is most definitely a pay wall that i will never even attempt to break through. Hasbro/WOTC have enough money. You ***** have designed the virtual embodiment of **** and refuse to do anything about it because small **** simps keep giving you money. Hasbro was the worst thing to ever happen to WOTC and have ruined MTG both in physical print and virtual play. **** Hasbro, **** WOTC, and **** anyone who continues to give them money.
Abolish your hidden MMR. There is no ******* reason why i (a platinum 3 rank player) should be getting consistently matched up against Mythic players. There is most definitely a pay wall that i will never even attempt to break through. Hasbro/WOTC have enough money. You ***** have designed the virtual embodiment of **** and refuse to do anything about it because small **** simps keep giving you money. Hasbro was the worst thing to ever happen to WOTC and have ruined MTG both in physical print and virtual play. **** Hasbro, **** WOTC, and **** anyone who continues to…
1 vote -
Abus du Sablier
Bonjour la communauté,
j'en appel à vous pour que ce commentaire est un maximum de retour pour obtenir une plus grande visibilité afin que WoC fasse quelque chose pour facilité le signalement d'abus du sablier.
Vue que le comportement devenue trop présent sur ce jeux de la part petit frustrés de la vie qui n'ont pas l'intelligence de concéder quand ils perdent la maîtrise d'un combat et crache leurs petites névroses de ****** en abusant du sablier comme un gosse à qui on aurait supprimé son smartphone, il faut pousser WoC à mettre en place une méthode moins chronophage pour le signalement et ainsi, assainir le jeux de ces joueurs qui n'ont à faire ici à faire perdre du temps à la communauté.
Je compte sur vous.
Cordialement.
Bonjour la communauté,
j'en appel à vous pour que ce commentaire est un maximum de retour pour obtenir une plus grande visibilité afin que WoC fasse quelque chose pour facilité le signalement d'abus du sablier.
Vue que le comportement devenue trop présent sur ce jeux de la part petit frustrés de la vie qui n'ont pas l'intelligence de concéder quand ils perdent la maîtrise d'un combat et crache leurs petites névroses de ****** en abusant du sablier comme un gosse à qui on aurait supprimé son smartphone, il faut pousser WoC à mettre en place une méthode moins chronophage pour…
1 vote -
MindSlaver bug
When a player concede after you took control of their turn with mindslaver the game stops, you can't exit, the win screen don't show and you need to close the game to leave the match
1 vote -
anthologies
returning anthology packs.
It would be a great help if many of the anthology bundles like the ones for explorer or pioneer for example were to come back,
especially since last year around march to may there were reruns of the first anthology (EA1)
however EA2 and EA3 were nowhere to be seen, it just abruptly stopped.if it continued and a chance to buy the previous anthologies people missed it would be much obliged.
1 vote -
Finding many cards with Deadly Cover-Up takes a long time
When I tried to find all the Hare Apparent in my opponent's deck with Deadly Cover-Up, it took me a minute or two to select all of them from their deck. This can happen with basic lands, or any other card that is allowed in unlimited numbers in a deck.
That seems unfair when turns are limited to 30 seconds. I don't enjoy tapping and scrolling 50+ times, particularly on mobile.
Please add a "find all" button to actions that can find all (or many) cards in a deck, graveyard, or hand.
1 vote -
Elegy Acolyte not giving life with lifelink
When I use Elegy Acolyte from the new set, Edge of Eternities, I never gain any life when dealing combat damage. Even though the card has lifelink.
2 votes
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