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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10025 results found

  1. Wizards account Unable to login using Safari Browser

    Every time I try to log in to my wizards account with the safari app on my iphone i get the same page over and over again. (See attached image). Even after changing iphone and clearing website data i get the same issue.

    The issue is the moment I click to login. Instead of getting a set of boxes for email address/password to be entered into. I get a ‘something went wrong contact support’ page. This only affects my safari browser.

    3 votes

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  2. Disconnected from draft, game did not count as a win or a loss

    Platform: PC

    I was playing an Outlaws of Thunder Junction Premier Draft. I had 1 one and 1 loss. Just when (I think) I was about the win the match, the "rope" appeared even though I had played a card and had priority, indicating a disconnect. As I only had one time-out left, I closed the game, as that usually helps me reconnect faster. I re-launched the game, and the client stated that it was "searching for active matches", but instead of reconnecting me to the game, it just put me in the main menu. I opened the draft, and…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Crash

    Game crashes every time on loading screen since Bloomburrow update. Can’t go pass loading. Please fix.
    Using Mac and epic game.

    1 vote

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  4. No rank gain for 15 plays

    On my account I didn't get rank change in standard ranked bo1&3 since yesterday. I played minimum 10 games with my domain deck, but didn't see any rank change after match. And in profile nothing changed either. Today, as I built a new deck, it started changing again.
    In addition, I am unable to create logs nothing happened as I hit the button.
    Playing on mobile wit android 14.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Chthonian Nightmare - Karn the Great Creator incorrectly stopping activation

    It appears that Karn is somehow bugged with Chtonian Nightmare. My opponent's board state was tapped out, with Karn and Blood Moon on the field. He had -2 for Stone Brain, and passed turn.

    I had a couple creatures and a Jet Medallion out. I play Cthonian Nightmare, get the energy from the etb, and here things go south. No matter what I tried, over multiple turns, I could not activate its ability. As it is an enchantment, Karn should not be turning it off.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Delighted Halfling mana used to cast legendary still countered

    Delighted halfling on the field, manually tap it to add colorless mana. Proceed to cast God-Pharaoh's Statue, a Legendary artifact, thereby meeting the legendary condition of halfling, mana. Baral player casts a generic counter, and statue goes to yard. Super confused because i have used delighted halfling before in arena to cast legendary, and even the statue itself, and was not countered. Is the statue not coded legendary? or did the spell override that somehow when it shouldnt have?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Rare ICR gave 5th copy - no Wildcard

    If the protection doesn't work(which I assume is a bug), could it give a wildcard of the same rarity?

    1 vote

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  8. Decks for sale do not check for all versions of cards you own

    Decks for sale in the store. Even though the cost is reduced by the cards that you already own, it does not take into account all versions of the card you may own. For example, I already own 4 copies of Botanical Sanctum in the Toxic deck, but not the one listed in the deck from that set and it shows the cost in 350 gems and I already own all the other cards.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  9. Aven interrupter not working properly

    Aven interrupter last ability is not working as it should, it reads that spells your opponents cast from graveyard or from exile cost two more to cast.

    I used it to exile and plot an opponents sanguine evangelist and insted of costing 2 more to cast, it only costed him 2 to cast.

    also fix the shuffler, no algorithm

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. game system is trash

    Games are being played with a set of winnable matches and unwinnable matches.

    A deck with 26 lands doesn't draw any lands.
    There are operations happening in the game that are directly linked to victory or defeat, such as when there are 20 lands and more than half of the cards drawn are lands.

    It has a stupid game system that can only be called garbage as a card game.

    In terms of matches, depending on the deck you use, your opponent will be able to hit a deck that contains cards that will cause critical damage.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. wildgrowth walker vs alseid vs amalia

    Player 1 cast fatal push on wildgrowth walker with amalia and alseid of lifes bounty on the battlefield and a lifegain trigger on the stack

    Player 2 responds by giving wildgrowth walker protection from black with alseid

    amalia still killed wildgrowth walker at 20 power even though it has pro black

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Signature Spells card not seeking

    When using the card Signature Spells in an Izzet prowess storm deck, it refuses to seek for more then one card. I have tried it a few times and the only card that it attempts to seek in the deck is Flair of Denial despite having other Blue and Red cards that meet the instant/sorcery and under 3 converted mana cost requirements.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Restless Anchorage

    I controlled 5 lands including <<Restless Anchorage>>, <<Adarkar Wastes>>.
    I activated the creaturize ability of <<Restless Anchorage>> keeping <<Adarkar Wastes>> untapped, and then played <<Warden of the Inner Sky>> from my hand.
    I expected the mana to be generated from <<Adarkar Wastes>>, but my <<Restless Anchorage>> is tapped by auto-tap.

    Is this a bug?
    If not, it's a terrible design.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Spell Invert Polarity not working as described

    Every time I use the spell Invert Polarity to counter a target enemy spell the spell dosnt produce any result.

    The spell should select target spell, flip a coin, then if the coin toss is won, I should gain control of the target spell. If the count toss is lost that target spell should be countered.

    Every time I use Invert Polarity, I select a target spell, there is an automatic coin flip, but regardless of the coin flip result, the enemy spell is cast. The enemy spell is not countered and I do not take control over it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Coiling Rebirth Token incorrectly seeing the original creature enter

    During a draft match, I cast Coiling Rebirth (with the Gift cost paid) targeting a Fecund Greenshell.

    The text of Coiling rebirth reads "Return target creature card from your graveyard to the battlefield. Then if the gift was promised and that creature isn't legendary, create a token that's a copy of that creature, except it's 1/1." In particular, the card's resolution contains two separate effects: first the original creature enters, then the token enters.

    Despite this, I was given two Greenshell Triggers after the spell resolved -- presumably the token "saw" the original Greenshell enter even though the original one…

    0 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Goblin Bombardment Bug

    The Goblin Bombardment enchantment is counting the cat tokens and it shouldn't. I've seen where there's a card that counts all creatures as all types. But this past game I played on ranked, the guy didn't have anything like that, yet he could sacrifice the cats and do 1 damage to my creatures and won the game.

    1 vote

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  17. HATE that midweek magic Alchemy Ladder event affects ranking

    I'm not sure if this was by design or not, but in any case my rank shouldn't be punished for being forced to use a deck I did not create. Midweek Magic should be ENCOURAGING me to try new formats, and the rank change punishment does the exact opposite.

    11 votes

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    7 comments  ·  Events  ·  Admin →
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  18. Sudden Defeat as if Timer Ran Out but no warning

    Was playing a game of Ranked Timeless BO3 in third game, after casting Mishra's Bauble just instantly got a defeat. It was as if my Timer ran out but there was no rope/countdown or any warning.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Estrid's Invocation for clarity

    Macbook Pro

    Estrid's Invocation says:
    You may have Estrid's Invocation enter the battlefield as a copy of an enchantment you control, except it has "At the beginning of your upkeep, you may exile this enchantment. If you do, return it to the sattlefieldunder it's owner's control.

    When it is played without a target, why does it shut off the exiling trigger? Is the exile trigger an additional ability given after it becomes a copy or is it a static ability? Can it be played before having a valid target to copy as a means to utilize unspent mana to then…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Incorrect rules Interaktion

    I Had hushbringer on the field and my opponent brought
    Serra's emissary Back via persits. He called creatur.
    The hushbringer rule should have prevented the call. Because the rule that creatures Entering the Battlefield wont Trigger abbilites

    2 votes

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