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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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831 results found

  1. Casting Dragonologist does not let me select a card

    After casting Dragonologist in draft, I was not presented with the "select card" option at all. There was no option to move to the next phase so I had to let the turn timer expire. I had both an Instant and a Dragon Creature in the top 6 cards of my library.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. alchemy

    Separating alchemy from the other formats, or making separated play options. I dont like having to be forced into playing with these cards, i want to be able to choose if i will play with or without alchemy cards in the game

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Arena Anthology: Shandalar & Dreamcast

    The sets scryfall lists as PAST and PSDG would be fun additions to Alchemy-inclusive formats, and would be in line with the cards added by AA4, in that they're mostly impractical, but probably funny hits off of random conjuration. I do however worry that the noncreature spells from that list would see little play, but would still like to see them added.

    1 vote

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  4. Demonic Pact

    Demonic Pact has been changed /updated relating to upkeep triggers, but in the process you can no longer select the enchantment during gameplay to see/ verify which options have been used and which are left. This is relevant info when you are playing with or vs Demonic Pact.

    13 votes

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  5. Solution: Roping (reward based, not punishment based)

    Most of the anti roping ideas come back to detecting/punishing the ropers.

    I've been starting to realist the solution isn't about the roping player, rather about the other player.

    In any non ranked, random queued game add the following well publicised rule:

    If you win a game to a roping opponent (an opponent who has roped for >80% of the entire duration of the match and/or has lost to roping timeout) - double your gold and XP track rewards for the game. Make sure both the roping player and the normal player are notified of this bonus at the end…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Please give us a way to turn off card highlights.

    Card highlighting is painfully obnoxious and constantly used to grief. Give us an option to turn it off.

    3 votes

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  7. Painful Quandary - Bug

    There seem to be a bug with the painful quandry card in which if the card gets fired off first on a stack of effects it doesn’t resolve. I believe it’s linked to the new avatar cards and my guess is there’s a small conflict resolve error that needs to be adjusted. I was playing against someone with a shrine based deck and they would lay spells and it would trigger but their life wouldn’t go down. I didn’t think to grab a video until after because I was playing on my phone, but should’ve easy to recreate: painful quandary…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. standard

    I seem to be confused about something. I read an article that said Standard was flourishing. It seems degenerate and abusive. I'm curious if this abusive and degenerate playstyle is intentional and if I should change my definition of flourishing. It seems as though the cost of entry to play what I am accustomed to being the cheapest format is now prohibitive. And the format's meta changes so rapidly that I must now spend more than I am willing to remain competitive. And my cards lose value in random and chaotic ways. I was told these changes to the standard…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Unable to Select Card in Premium Draft

    I would like to request a refund on my draft due to a bug in the client that caused me to lose out on a key card.

    1. Give us the steps to reproduce the bug:
    2. enter premium draft
    3. select cards normally until pack 1 pick 6
    4. drag vampire interloper towards my deck, but then put it back
    5. vampire interloper visually disappears and is unable to be selected or dragged into the deck.

    6.   Note which platform you’re using (PC, Mac, Android, or iOS)
      

      PC - Version 2021.9.0.3880.888241

    7.   Enter the actual results you’re experiencing
      
    8. as a result i was unable to pick…

    105 votes

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    7 comments  ·  Events  ·  Admin →
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  10. Quina, Qu Gourmrt + job select

    I had Quina on the battlefield and cast Bard's Bow. It gave me the option to attach the equipment to both the hero token and the frog token. I attached it to the frog togen and it worked. If I understand job select correctly the equipment should attach to the hero token, there should not be an option

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. kotis, the fangkeeper broken - spells not exiled or can't be cast

    Playing standard deck with Kotis, the Fangkeeper on PC. Successfully attack opponent with Kotis for 5. Spells exiled and message 'Choose any number of spells with a ? of 5 or less from them. Was only able to cast one of multiple spells with CC <= 5. Subsequently hit for 6. Spells weren't exiled and no option to cast any of them. Tried to submit 8MG log file, but submission rejected with log attached.

    5 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. Crash always

    Over 20 times in the last 5 days i have tried accessing the store and I was kicked out of the game instantly every time.

    I can still access pack page by goong via packs->get packs.

    When entering that way I can then access the following pages: gems, daily deals, bundles and decks. Only featured and cosmetics pages crash the game.

    Also noticed that when trying to change companion when in a deck it does the same...

    I did not have this problem before and my device is up to date and good enough to handle the game. Please help...

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  13. Demonic Pact ability text is not displayed accurately.

    The options already selected will no longer be grayed out.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Tutorial

    The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.

    In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Too many hackers/cheaters and no way to report or ban them

    MTGA has always been a cheaters paradise but now every mode is close to unplayable.
    There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
    For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
    A "casual mode" would be handy where both players are limited to standard decks.

    1. This is a card game - you never get beaten on skill, you get beaten by…
    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Set Title for Each Deck

    It would be great if we could set our title for each deck, just like you set avatars, sleeves, and companions, instead of setting one title in the Profile tab. For example, it would be cool to be "The Brilliant" for a control deck and "The Ambitious" for a reanimator deck but not have to change my title in the Profile tab in order to have experience.

    1 vote

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  17. Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures

    Hi,
    I’d like to report a bug involving Sigarda’s Summons.

    It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:

    Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.

    Sometimes they only gain flying, but do not become 4/4.

    And sometimes they gain no benefits at all from Sigarda’s Summons.

    I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.

    Could this interaction…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  18. Did you have fun?

    Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
    1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use…

    8 votes

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  19. Lands, amirite?

    I had a friend tell me that arena gives you the option of the most resources out of a pick of two hands when giving you your first seven.

    29 lands in deck - 2 land hand
    30 lands in deck - 2 land hand
    31 lands in deck - 2 land hand
    32 lands in deck - 2 land hand
    33 lands in deck - 2 land hand
    34 lands in deck - 2 land hand
    35 lands in deck - 2 land hand
    36 lands in deck - 2 land hand
    37 lands in deck - 2 land…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Make Your Move

    The white card Make Your Move is programmed incorrectly in Arena. The card text (in both Arena and in real life) says "destroy target creature with POWER 4 or greater." However, in the last few days since I added the Fire Navy Trebuchet card from the new Avatar expansion to my deck, I've repeatedly had people use Make Your Move to destroy it. This creature is 0/4. That's 0 power, 4 TOUGHNESS. For some reason Arena is accepting it as a valid target even though it isn't. The point of the card is to be able to kill strong creatures,…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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