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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9987 results found

  1. Can't sideboard

    Can't sideboard bug

    Reproduction steps:
    Playing Bo3 Timeless Ranked
    After game one, I move cards in and out of my sideboard.
    I click the Done button, but it does nothing.
    I wait 90 seconds for the timer to finish.
    When the game starts, I mulligan a few times, and see cards that I sideboarded out.
    No evidence during play of the cards I sideboarded in.
    In other words, my sideboard actions were not saved.
    (Curiously, Unplugged shows my deck contents with the sideboard changes.)

    Playing on PC with MTG Arena app.

    Update: I have deleted my PC app and I…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Turn timer is too long

    With the amount of time allowed per turn, I have come across an occasional player who does nothing for at least a minute every turn before taking an action. And then they let the visible timer run right before finally doing some.
    Reduce the turn timer and get rid of the timeouts for faster overall gameplay.

    2 votes

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  3. Nadu

    Keep experiencing a bug where I win the game before the first mulligan - only happens with my Nadu Brawl deck. Anyone else experiencing this bug? Only thought would be to remove Nadu from all brawl formats

    2 votes

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  4. match doesn't end when the timer runs out

    My opponent disconnected or left the game in a best of 3 matchup. When his timer hit zero, the game should have ended, but it started going back up instead. I have waited and nothing happened. This clearly needs to be fixed.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Orim's chant

    Orim's Chant not able to be cast during opponent's upkeep. 2-3 games in a row my opponent was allowed to cast a creature w/o flash before I was able to cast chant. There are multiple other cards I have used that will give me priority at every step without me having to take any actions or place any stops, chant should not be any different.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. scavenging ooze scarab god

    I activated the effect of a scavenging ooze that I reanimated with the Scarab God and exiled a duskwatch recruiter. I didn't get the +1/+1 counter or the life, but duskwatch was exiled.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Goblin Trapfinder makes noncreatures flip if they have a creature on their backside (harnfel, flipped creature planeswalkers).

    Goblin Trapfinder makes noncreatures flip if they have a creature on their backside (harnfel, flipped creature planeswalkers). They text says "sacrifice this creature" but my artifact/planeswalker is sacrificed.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Helm of the Host now copying "Legendary" supertype despite explicitly saying that it doesn't

    Helm of the Host created a Legendary token copy of my Ulamog, the Ceaseless Hunger, forcing me to choose one to keep. Worked right less than 24 hours ago; now is broken after Modern Horizons 3 update.

    3 votes

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  9. Essence reliquary bug with accursed marauder

    Incorrect card interaction with Accursed Marauder in MH3:

    When playing an accursed marauder with essence reliquary on the field, the client does not give the active player a chance to activate essence reliquary in response to the ETB trigger of accursed marauder. This results in the accursed marauder automatically being sacrificed instead of being able to bounce it back to hand before.

    This occurred on PC (steam)

    3 votes

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  10. Daily wins ticket number is a {number3} placeholder until after first win

    After updating to MH3 on iOS (2024.38.0 ?), the number of tickets for a daily win is shown as “{number3} Tickets”. After the first win it is correctly shown as “1 Ticket”. The correct formatting is used even after a reload.

    Other ticket numbers appeared correctly straight after the update.

    2 votes

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  11. Thief of Existence

    In my last game thief of existence can not exiel propagator drone my opponent. It's a serious bug that may lead my game to lose. Please fix the bug and refund my gems.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Kambal Profiteering Mayor and Vraska the Silencer

    Platform: Steam

    What happened:

    I had a Kambal Profiteering Mayor on the battlefield and my opponent had a Vraska the Silencer. He then killed my Kambal and returned it to his side using Vraska's ability.

    He then gained one life from this and I lost a life from Kambal's effect.

    What I believe should happen:

    As my opponent now is the controller of Kambal, Kambal should not trigger when a token enters on my opponents side of the battlefield.

    As this caused me a significant disadvantage in my most recent draft match I would like to apply for a reimbursement…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Journey to Nowhere

    My journey to no where couldn't target token creatures

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. grenzo

    Had roaming throne and grenzo out, opponent tidebinders one of the triggers, the other trigger just sits there and i get timed out and lose. It has happened more than once. Fix this game multi dollar company.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. 12 prototype card styles of retro artifacts disappeared from the collection

    Months ago,after the display system of card styles was changed, 12 retro artifact styles I bought from the store bundles disappeared and I am still waiting for the issue to be fixed. Those card styles are:

    Ornithopter
    Soul-guide lantern
    Ichor wellspring
    Key to the city
    Mastermind tome
    Foundry inspector
    Inspiring statuary
    Scrap trawler
    Aetherflux reservoir
    Mystic forge
    Self-assembler
    Platinum angel

    When I bought the styles from the bundles of the brother's war they had a 50% discount, and for the 12 styles I spent 17000 gold, in total, so I am asking for you to fix the issue and give…

    4 votes

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  16. Sideboard Negate Bug

    So as we all know, Negate is a very powerful sideboard option against control decks.

    However, this might be a few too many.

    It's a strictly visual bug that I've been able to replicate with specifically Negate, moving it in and out of the seven Bo1 sideboard slots makes it look like I've filled my sideboard with an illegal number of copies.

    Using Windows to do this, and while it still says the sideboard is 15 total cards, it certainly looks like I've been Farewelled one too many times.

    3 votes

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  17. Plan The Heist

    The spell Plan the Heist had me draw 3 cards against Sheoldred even though i had 1 land card in my hand. It also skipped me surveiling, going straight to card draw. I'm not sure if the bug is the fact that my land doesn't register a as a card, or, that sheoldred was on the field, or that the card was plotted, but it was a ranked match and veey annoying to draw 3 lands i didn't need and also take 6 damage and lose over this bug

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Game won't timeout - good god, let it end

    I am stuck in a standard ranked match and my opponent's timer has long since run out, it is stuck there, on essentially 0, but it won't end. I am in purgatory. Good god, let it end.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Customer support is only provided by AI

    Several customer support representatives gave me templated answers.
    When I asked about account buying and selling, which violates the terms of service, I got the irrelevant answer, "Please report a bug. We will provide feedback."
    I don't think it's a good idea to use AI for support to cut costs.

    2 votes

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  20. Bug with timer

    I was playing a game in which my opponent triggered several hundred instances of creating tokens. Although it was their effect going off, and I didn't even have any available action, MY timer started and used up all of my time extension. When my opponent finally completed their turn, I didn't have a chance to do mine and was given a game loss.

    2 votes

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