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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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9988 results found

  1. Bug with timer

    I was playing a game in which my opponent triggered several hundred instances of creating tokens. Although it was their effect going off, and I didn't even have any available action, MY timer started and used up all of my time extension. When my opponent finally completed their turn, I didn't have a chance to do mine and was given a game loss.

    2 votes

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  2. Constant stalls

    Constantly showing them as not doing anything then after a restart having lost turns. You need to fix this, it’s costing me mythic status and it’s ridiculous. Fix your gane

    2 votes

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  3. Autoshuffler in Ranked is insufferable

    Once again, I created a deck that works flawlessly in Play mode. I created a mono-green ramp deck. In Timeless Play, I continuously pulled a solid amount of mana, a solid amount of mana dorks, and a good way to start getting my big creatures down. I go to ranked. 7 games in a row, I have been stuck with one mana hands filled with only big creatures and maybe one mana dork. Even after mulliganing. I don’t know what the difference is but this is blatantly absurd and should be looked into because honestly, wtf is up with this.…

    2 votes

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  4. Old issue

    One of the strongest decks of all time was counter spell/kill with blue/white. Swords to Plowshares and counter spells, mana drain, wrath of god etc. I am still trying to adjust to plainswalkers in game play so I am flawed. but, already see blue/white counter/kill with blue bounce and counter with white kill cards and just plainswalkers as the slow kill, is a super power. with or without Stasis and Authority of the Consoles/Kismet tapping creatures when they come into play is besides the point. White is total destruction... mass creature kill on the third turn with doomscar is way…

    1 vote

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  5. Gonti, Lord of Luxury and Phyrexian Mana

    [Reimbursement Request]
    Platform: PC
    Gonti, Lord of Luxury incorrectly does not allow you to pay life for spells with Phyrexian mana in their costs from exile with its effect. Instead, the normal dialog comes up, shows {7} (in this case, because the exiled card was Nissa, Ascended Animist) and does not provide any arrows to choose other methods of paying. Attached are my log files from today, one of which was generated during a game of Best-of-One Arena Cube Draft that I lost due to this bug. Thank you!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. crash game during a draft premier

    I was playing a draft premier in windows and simple the game crash in second booster and i cant reconnect, so the program choose randomly 5 colors cards so impossible to play the game. I wento 0-3 and maybe you cand refund the price of it. Thx

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Spelunking bug on windows

    if you Play a tapland with spelunking in play on windows and choose to make it enter untapped it makes it enter tapped and vice versa!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Sparky stuck on Color Challenge and Starter Deck duel

    I have completed BOTH the 'Color Challenge' and the 'Starter Deck Duels' but sparky is stuck in an endless loop of "Wow, you've beaten all of the color challenges". This is my HOME page and will not allow me to participate in any other events that may show on home screen...PLEASE fix this issue. I cant participate in any in-game events that I can see showing on my friends game but not mine (and we have accomplished the same stuff in game). Very frustrating here. Ive seen forums with 30-40 people with this same issue that dates back to August.…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Grinning Ignus / Birgi, God of Story - Infinite Loop set up

    There should be a way to demonstrate an "infinite" loop and have the game perform those actions for a specified number of times for the player without impacting the timer. With Birgi and Ignus, the player can often time out if the opponent does not concede even though an infinite loop has been demonstrated. This is not good for gameplay to force the player to continuously engage in the loop

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Color Challenge Network Error

    Can’t complete color challenge. I keep getting network error for trying to complete last challenge which is the pvp.

    1,645 votes

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    568 comments  ·  Gameplay  ·  Admin →
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  11. stack resolution

    Please add in a feature for large stack resolutions to act like attacking with multiple of the same creature! Especially resolutions that trigger other resolutions. If I say "resolve all", please, just make the stack auto-resolve without any further animations or prompts, or at least make it so the animation plays out four times before completely auto-resolving. I'm sick and tired of losing games because the clock timer ran out while resolving a giant stack that I had no ability to react to. I would've won several games if MY timer hadn't run out on THEIR action. Clean up the…

    2 votes

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  12. Necrodominance breaks upon discard trigger

    Played Necrodominance through Beseech The Mirror for no cost. At end of turn I had 5 cards and drew 19, with Queza, Augur of Agonies on my field. It puts opponent to 1hp, and asks me to discard 19 cards as hand limit is set to 5. It would not let me discard any number of cards which caused a match loss due to inaction.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Rankle, Master of Pranks did not allow priority to pass to allow an instant - Abrade - before attacking.

    After the first main and before assigning attackers for combat, my opponent played Rankle, Master of Pranks. I had two untapped lands - one a mountain - and no blockers available. The play went from flashing Rankle in through assigning damage before I got a chance to cast Abrade. This led to a state where the game was un-winnable, so I conceded. As far as I can tell, there was nothing on the board that should have prohibited me from casting Abrade before damage was assigned.

    2 votes

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  14. Unable to sacrifice lands: Prismatic Vista and Marsh Flats

    hi. sometimes I can't sacrifice lands like prismatic vista and marsh flats. I think it's a bug because there's no board state preventing it

    1 vote

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  15. BUG Cannot purchase Preorder Items in store.

    Every time I try to purchase any of the Bloomburrow preorder Items, I get stuck with the "Waiting for the server" animation and have to force quit MtGA.

    MacOS Sonoma 14.5
    Mac Mini m.2 pro 16GB RAM

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  16. ホーム画面の『ブルームバロウ』プレビュー　のリンク先が正しくない

    ホーム画面の『ブルームバロウ』プレビュー　のリンク先が正しくない。
    モダンホライズン３
    のページが開く。

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  17. Expansion // Explosion bug

    When casting Expansion//Explosion as the expansion side, when it makes a copy of a spell upon resolution, the resolved version of itself is still showing on the stack. This allows you to cast an instant or sorcery spell, cast a Expansion to copy that spell, cast another expansion to copy your expansion, and then when the second expansion resolves, it sees itself on the stack still to make a copy of. This interaction is an illegal game interaction as the resolved copy should not be on the stack as a target of the new copy you are making, and can…

    2 votes

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  18. BlackBlade Reforged Reward Glitch/Bug

    After having 2 Consecutive wins in the pre-made decks battle mode on Android [S23 Plus] (& having quite the fun with the Faerie Pranks deck), the game told me I had a card as a reward, and it was BlackBlade Reforged, a Legendary Artifact that takes 2 mana to cast, which I immediately claimed. After 2 more battles, I went to my decks to add that card to one of my decks, only to find that it wasn't anywhere in my collection, but I could find it within the MTG Collection. Weirdly enough I was also having issues with the…

    1 vote

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  19. My cards are invisible and cannot be used

    I just started a match ,and couldn't see my cards. I got the option to keep my cards or mulligan them but i couldn't see or interact with the cards when i got into the match and pressed keep they were unusable, and invisible. I am on a samsung galaxy s23 ultra.

    1 vote

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  20. Bug exchanging a Wildcard.

    I have exchanged a wildcard, tiniybones, a epic card, but I can't use it in my deck.

    It shows that I have 2 tinybones used, but in my deck ther are only one! and if I ad another tinybones to have 2 it figures that i used 3 tinybones.

    1 vote

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MTG Arena Bugs & Product Suggestions

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Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues