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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9856 results found

  1. Sideboard in pioneer showcase don't shows the entire pool of cards, only 7 cards

    i joined the event with a legal deck with 15 cards in sideboard, but when i start after g1 the sideboard was uncomplete, i couldn't side, and so i lose the game, please check this bug, i lose my gems. please refound my gems, this wasn't my fault.

    14 votes

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    3 comments  ·  Events  ·  Admin →
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  2. Glorybringer Can’t Exert

    I attacked with my Glorybringer and all my other creatures and I needed to exert Glorybringer to have a chance of winning. I was not even given the option of exerting. This is not the first time I have encountered this bug. It is my first time encountering it in Powered Draft meaning it still hasn’t been fixed.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Songcrafter Mage Harmonize Bug

    Songcrafter Mage is bugged when giving Harmonize to a card with bargain, you are unable to cast the card if you have something on the board that can be bargained, it doesn't let you submit 0 for the may trigger.

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. Omniscience MAY ability not triggering

    Omniscience doesn't seem to let me cast spells by paying with mana, so X spells are often defaulted to X=0.

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. "Death by Vanilla" Achievement not awarded after completion

    The "Death by Vanilla" Achievement is not awarded after completion.

    The criteria are:
    -Cast only Creature Spells with no abilities
    -Cast at least 5 creature spells
    -Do not play against Sparky or Direct Challenges
    -Win the Game

    I won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.

    After the game, I still did not receive credit for completing this achievement. This…

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  6. Class of 9/3 achievement missing non-Sparky indicator

    Four of the five Yargle Day achievements contain the indicator text "Neither games against Sparky nor Direct Challenges qualify".

    The Class of 9/3 Achievement does not have this text, but nevertheless when I built a deck to play against Sparky it did not award any progress towards the achievement.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Vincent Limit Break not fucntioning properly

    I used Vincent's limit break at least twice so far. All the time instead of doing what the text says adding when this creatures dies bring it back as which option you choose. It changed my creature to that that option right away allowing it to still die since it was a 2 defense.

    This cost me a draft game at least once and I know a standard game.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  8. ICRs bug

    EOE cards are not appearing in individual card rewards (ICRs), for Daily Wins and Midweek Magic. The community is currently counting, but not a single card has appeared in 15 days.We will continue to investigate the probability.

    Another problem is the appearance of WOE, LCI, MKM, and OTJ.The fact that these continue to appear after rotation is incorrect and does not comply with the setting conditions explained in the article below.

    https://magic.wizards.com/en/news/mtg-arena/updates-to-golden-packs-and-individual-card-rewards

    It has already been 15 days, but if this continues, players will continue to receive rewards in the incorrect range, which will affect their collection building.

    9 votes

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  9. unable to purchase Foundations, Brawl deck for Edge of Eternity

    refresh the shop, or repopulate the Edge of Eternity Foundation decks please

    Showing "No items available"

    7 votes

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    3 comments  ·  Store  ·  Admin →
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  10. Timeout error

    Taking forever to load, then getting a Timeout error: login failed message.

    9 votes

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  11. can't cast

    During the premier draft, I played "Lightwheel Enchantments" and throughout the game, I achieved MAX SPEED. However, I was never able to cast the card from my graveyard. There was nothing on the field or in graveyards that stopped players from casting spells from graveyards.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. jump in

    Jump in event is still only rerouting me to the home page.

    29 votes

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    2 comments  ·  Events  ·  Admin →
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  13. Etali bug

    Etali does not trigger. When you cast it, it ask if you want to cast exile but nothing shows. Cards are still sent to exile and cannot play it. Also didnt work with double trigger roaming throne and or panharmonicon

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Invalid Sideboard Error When Deck Has 15 Cards

    1. Steps to reproduce the bug:

      Open MTG Arena on PC and create a new deck.

      Add your mainboard cards as normal.

      Add exactly 15 cards to the sideboard.

      Attempt to save the deck.

    2. Platform:
      PC

    3. Actual results:
      The client displays an error message:

      “Invalid deck: can't have more than 15 cards in a sideboard,”
      even though there are only 15 cards in the sideboard. It prevents saving the deck.

    4. Expected results:
      The deck should be valid and save successfully with 15 cards in the sideboard, as this is the maximum legal amount.

    5. Workaround:
      Reducing the sideboard to 7 cards allows…

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Brawl fails to load

    Give us the steps to reproduce the bug

    Attempt to play any form of Brawl with any deck, including midweek magic Brawl. No additional steps, the game will attempt to connect and appears to fail loading into the match. I will receive a win or loss depending on whether my opponent decides to wait for myself to timeout. I have received match “wins” due to an opponent conceding against me due to my own (involuntary) inaction, so it appears that I do “connect” to the game, but fail to load in fully to the point that I can then play…

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. demonic pact

    Demonic Pact does not indicate which modes have already been chosen.
    This is intentional behavior – the player is expected to remember which effects they've already used.
    The card's mechanic relies on manual tracking, not automatic highlighting of selected options.
    It's part of the challenge and risk of playing Demonic Pact.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. “Turbo Mana” Achievement Bugged

    Achievement not received after playing a 6 mana creature spell with only 3 lands in play. I had 3+ ‘mana dorks’ on battlefield and was playing blue/green in the Starter Duel event. This has occurred twice.

    11 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  18. Can’t cast “discover 5” spell of bloomvine regent off trumpeting carnosaur

    Trumpeting carnosaur enters from Random Encounter and triggers Discover 5. It hits Bloomvine Regent but the app won’t let me resolve the cast. It only gives me option to “Resolve”, which sends it back to my hand without casting it. I should be able to cast the card for free. This has happened multiple times and I don’t know how to fix this. Im on Arena with my iPad.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Crabomination

    Broken Crabomination etb effect, check pictures. Third time it happened in arena cube, twice in the same game.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. ICR not rotating

    Midweek Magic ICR
    Daily ICR

    OUT
    Wilds of Eldraine
    Lost Caverns of Ixalan
    Murders at Karlov Manor
    Outlaws of Thunder Junction

    IN
    Edge of Etanities

    This update has not been made.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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