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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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5778 results found

  1. dollmaker's shop

    Dollmaker's shop doesnt consistenly trigger. attacked with an angel token and an ajani pridemate but dollmaker's ability didnt trigger. dollmaker had triggered during the game but stopped the turn after i solve a case on endstep and my opponent timing out on their following turn. one of these could have resulted in the bug

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Bug, enchantment not going to graveyard

    After recent update, using a negative enchantment on an enemy creature (ie mire's grasp -3 -3) that kills it the enchantment disappears and does not go to the graveyard

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Bug that allows card to be cheated out with mana cost

    The past few gameplay sessions I have continuously encountered gameplay to where cards where being played with out enough mana being spent to cast them. Also when I attacked the attacker died when it was blocked when the blocker did not have abilities to kill attacking creatures or deathtouch or power.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Lifelink is so broken

    Lifelink is limited to damage dealt not the cards power. Gaining any more life than what the damage dealt is literally violates the games ruling on lifelink.. these bugs are so devastating to the gameplay that physical cards seem the only enjoyable way to play.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Mtg Arena companion bug/crashing

    Currently dealing with a bug with companions. Checked my collection for a companion to use in one of my decks and noticed a black box among them. Attempting to click on it leads to a game crash. Thankfully can boot up the game no trouble after but it is a minor inconvenience that I can work around for now.

    Currently know of this bug on the Android version of Arena.

    3 votes

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  6. Network error

    Cant enter the game it tells me there is a network error and I have internet

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. bug

    Bonjour,

    Je viens d'installer votre jeu et j'ai des difficuktés des le tutoriel. en effet à partir de la 4eme cartes jouée celle ci ne s'affiche pas correctement. Les terrain restent affiche en grand au mileu et à gauche et pour les creatures au mileu à droite. Du coup lorsque je veux bloquer une créature adverses ce n'est pas possible car je ne peux plus sélectionner correctement mes créatures et celles de l'adversaires.

    Pouvez vous m'aider

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Aggro is ruining this game.

    Standard ranked is completely ruined by a flood of red aggro decks. Furthermore, Wizards of The Coast seem bent on the idea of feeding this problem, or simply lack the ingenuity to come up with new ideas.

    Standard ranked leaves no room for imagination.. you either build a red aggro deck, or you build a deck that can withstand a red aggro deck (something that isn't easy).

    The other day I was delt 20+ damage on turn three.... I don't care how much you build to overcome aggro, you simply can't win against that.

    I don't blame players for building…

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  9. A creature with trample can't trample over a creature with protection

    A 2/2 with trample can't assign 1 damage to a player and 1 damage to a creature with protection. Only 2 to the creature is allowed. See video: https://youtu.be/G1A87bB98P8

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  10. Waiting for Server

    After the end of a match, the game stucks on "Waiting for Server" loading screen. I have to restart the app to play another match. I'm playing with an Android device.

    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Game crashes on bounce spells

    Whenever I or my opponent cast any bounce spell and target something, my game immediately glitches out and crashes. It crashes everything that's going on in the background like music too. I've tried it with nothing else on in the background, still crashes. I'd love to play the game and play ranked, but I legitimately cannot play the game if I have any bounce spells or my opponent has them.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. When crafting "Day of Judgment" with wildcards, you will use rare wildcards instead of mythic wildcards.

    When crafting the Mystical Archives version of Day of Judgment, a rare wildcard is used.
    Day of Judgment is a mythic rare.
    The mythic rare Crux of Fate, which is included in the same set, uses a mythic rare wildcard.

    2 votes

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  13. BO1 サイドボード

    パイオニアBO3ランク戦にて、サイドボーディングのバグ。
    ・BO3なのにBO1用のサイドボードしかでない
    ・というか、BO1用ですらない。7〜9枚くらい表示される
    ・ただしく入れ替えられてるのかも謎
    ・画面上部のUIが決まってバグる
    ・デッキの半分くらいのカードがマルチカラー表示になる

    わけがわからないし、本当に困ります。
    ここに投稿したら直るのかも謎。
    書いておけばそのうち直すよってことですか??

    対応から何から何まで意味不明。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Walk-in Closet bugged, 7/23/25

    When playing Walk-in Closet, the game crashes. It cannot be played as either side of the card.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Pioneer Banned cards

    Why are decks being ran in traditional pioneer with banned cards?

    2 votes

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  16. Buying packs from store not available

    After purchasing the 49.99 presale for Final Fantasy, the ability to purchase packs is no longer available. Clicking the "Packs" tab takes me to a screen where I can see the presale bundle I purchased, but no option for getting any packs, Final Fantasy or otherwise.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  17. Impossible to join arena for iOS

    Always CRASH when I try to log in!
    After the new update is impossible open mtg Arena for me!
    Please fix this bug🙏 thanx

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Deck image appears stretched / distorted in deck builder

    For several months now, some deck images are appearing vertically stretched in the deck builder.

    • This only impacts some decks at any given time (often just one deck)
    • This issue impacts decks randomly (i.e. it is a different deck t any given time), because if you close and reopen the deck builder, a different deck image will be distorted (i.e. it is not an issue with a specific deck or selected card image).

    See attached screenshots of two different decks, taken just 30 seconds apart, before and after I reopened the deck builder screen.

    1 vote

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  19. Match disconnect without reconnect

    I was playing a draft when I just got disconnected from a match that I was winning. After that disconnect, the game doesn't count neither a victory or a defeat, and I had no options to reconnect to the match. After a while, I just ignored that and start another match. I was defeated at this match and after that the game counted 2 defeat instead of 1, as if I also lose the previous match that I was disconnected.

    Its pretty bad because I always put money into gems to play draft and now I'm very concern about continuing…

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Elenda, Saint of Dusk Hexproof from Instants ability not working

    While playing a Standard match on Arena with one of the recently added Foundations pre-con decks, I had an Elenda, Saint of Dusk card on the field. It's ability text reads 'Hexproof from Instants', yet my opponent targeted and destroyed it using a Go For the Throat intstant during my turn. I believe that the Hexproof from Instants ability must not be functioning correctly

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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