MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5769 results found
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Internet Speed Throttled
When MTGA is open, my internet speed is throttled. See the attached screenshots--- my download speed goes from ~700 Mbps to ~7, and the upload drops similarly
I just uninstalled Arena, and reinstalled both through steam, and then through the normal website, and the issue persisted. Notably, while installing the game, there's a loading screen where ~333MB and then ~9.72 GB were downloaded, and were downloaded quickly, only taking a few minutes.
Including advanced logs, or not, also has no bearing on the issue persisting or not. I made sure to delete all of the clients I use that use…
3 votes -
不正行為
相手が負け確定の場面で突然引き分けが表示された。
4 votes -
Did you have fun?
Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use…8 votes -
The game freezes all the time
The game freezes and the card “stops” in motion when I play the tutorial. Can’t play the game. Happens both on my IOS (iPhone 13) and my PC (not an old one either). Seems like the problem is the software.
Kind regards1 vote -
Most players aren't real players
I've emailed the SEC. Don't know if it'll go anywhere. But hey, starting a paper trail to file a lawsuit if possible. Hasbro is defrauding investors and patrons with the amount of bots they call "players". Are events happening in your game, but there's no cards on the table that would allow that? Ya....bot. You ever notice that the other "player" never takes a mulligan? Did you just lose 15 games in a row before turn 5? Ya.....bots. Does the other "player" always have the exact card they need right before they lose? Ya.....bot. They're programmed to make you lose…
2 votes -
Full Control skipped
Full control don't behave as it should:
Repoduction steps:
- Play Relic of legens on Turn 3
- Enter turn 4 and activate Full Control Mode in your first phase
- Play Kona, Rescue Beastie and have a Poprtal To Phyrexia in hand.
-> You should now be able to use your relics of legends to tap Kona but your turn is auto skipped. which leads you to lose the game.10 votes -
Bug: Vampire Knight + Bat Cleric = Instant Win
Vampire Knight + Bat Cleric give together an infinite loop that causes your opponent to run out of health in one turn.
6 votes -
Report player feature, let toxic players start games muted.
I recommend adding a feature to report players being hostile or rude through the in-game communications. With the punishment after review being starting games already muted.
8 votes -
Osteomancer Adept bugged
Osteomancer Adept bugged. I could not select the cards in my graveyard to pay the additional forage cost. This caused me to lose my draft game.
14 votes -
Get rid of Alchemy
Get rid of Alchemy. It sucks. It's no fun playing against people who use Alchemy cards when I'm just trying to replicate the experience of playing with real cards. It's impossible to keep track of everything Alchemy cards do and I really just hate seeing them in Brawl games.
4 votes -
Wish
When playing a Wish deck with Lier, Disciple of the Drowned, cards in my graveyard can be cast with flashback. This causes my whole graveyard to appear next to my hand and takes up the entire bottom of the screen. The issue is, with all the cards near the bottom of the screen, I cannot scroll to activate my Wish and cast a card from my sideboard. I've lost many games from this issue.
3 votes -
Client changes from full screen to windowed mode every time I start a match
Every time I begin a match, the client reverts to windowed mode from full screen. I can change back to full screen within the match. Then when the match ends, it reverts back to windowed mode.
13 votes -
インスタントタイミングでインスタントカードが使えない。ブロック指定前に除去を打てないことで負けた試合がいくつもある。
インスタントタイミングでインスタントカードが使えない。ブロック指定前に除去が打てなかったせいで負けた試合がいくつもある。早急に修正してください。
3 votes -
Connection to server lost
When I try to login, promted waiting for server, connection to server lost. Ongoing for 2 days
5 votes -
7 wins
I did not receive the "Undefeated" achievement for completing 7 wins in a limited event. I went 7-0 in a best-of-1 Limited event without losing a single game. I won 7 games in a row in Jump In! with a loss.
2 votes -
ornate imitations creating cards in Alchemy that aren't allowed in Alchemy
In a ranked Alchemy game, my opponent played “ornate imitations” which conjured a Nazgul from the lotr set, all cards from this set aren’t allowed in Alchemy so this card shouldn’t be able to conjure them.
3 votes -
Chocobo Kick crashed game several times
Playing mono green and everything i use the chocobo kick spell and activate its secondary effect game crashes after selecting the target creatures.
1 vote -
Shuffling
As had been described, the shuffling engine struggles with dealing different card types, against statistical averages. It means that landfall decks suffer compared to other types.
5 votes -
Invisible draft pick
I was in a Traditional Draft for Foundations and was drafting normally. At one point I noticed the UI showed that there were many packs stacking up for me but I did not see any cards to pick. Once I realized there might be a bug I quit out to the main menu and resumed my draft. Turns out the packs were piling up on me and I was forced to take a randomly selected card.
6 votes -
Change country in account
Due to relocation to another country I would like to use payment methods of the new country. But an in-game store on PC does not allow to change country and gives old payment methods which are not available for me now.
Please allow change country in account to be able to use new country payment methods15 votes
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