MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5793 results found
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Game animation lock
After any card that has an animation the game would freeze on that animation. Which would make it unplayable.
5 votes -
IA AS ORGANIC PLAYERS
are you KIDDING Wizard????
you ARE using IA as normal players in RANKED AND EVENTS...
this is a CRIME
absurd
nonsenselack of RESPECT
2 votes -
Arabian Night old set, new “Ancient” category? Maybe?
The Arabian Nights set was unique. Desert lands with a new “Ancient” card type. Not legendary but similar? Or Mythic set with Zeus and the classic gods and their equipment… flying shoes, helm of invisible etc. Hera’s Blessing would be a white enchantment for example. Zeus Bolt is red lol
1 vote -
No, Bigger than That Achievement Error
Attacked with multiple creatures with over 21 power, but achievement did not unlock.
4 votes -
Professional Academic Writing Help
I am struggling to manage my academic studies. I have no idea how to organise my assignments. I am looking for skilled experts with higher education. Anyone here who knows best company that offers high-quality and professional writing help. Thank you very much.
2 votes -
Didn't get daily quest exp & money
Didn't get today daily quest exp & money. I even tried logging out and restarting the game but nothing happens.
17 votes -
Did not recieve a new packet in Jump In
I entered a jump in event, hoping to earn some new cards from aether drift, however, in my first selection of packs, all of the packets are ones I've already selected. This is a bug and not intended behavior.
5 votes -
Stop rigging matches
You just rigged a match against me, I was playing against a high cost deck, they needed at least 6 lands, what does MTG do, makes sure both games I have 6 lands to match what the other player needed. My whole deck is basically one drops, I didn't draw any of my 6 draw spells, any of my 6 counter spells or any of my 6 protection spells, what did I draw only creatures of which there are 20. I have 20 lands in the deck, yall had me out here with 8 ******* lands both games. I drew 40 percent of my lands both games, my opponent however got everything they needed. Basically they rigged both matches to make sure the high cost deck won. Stop making my deck match what the other ******* players need. Start being like the chess sites and show the match parameters in the entirety or lose everyone I know as a customer. Conclusion reached, 50 percent of all matches are against employees, and they cheat to win, this is why they hide the logs behind a file only they can read, they don't want you to see how much they are cheating.
You just rigged a match against me, I was playing against a high cost deck, they needed at least 6 lands, what does MTG do, makes sure both games I have 6 lands to match what the other player needed. My whole deck is basically one drops, I didn't draw any of my 6 draw spells, any of my 6 counter spells or any of my 6 protection spells, what did I draw only creatures of which there are 20. I have 20 lands in the deck, yall had me out here with 8 ******* lands both games. I drew…
7 votes -
overlord of the balemurk
Cant counter "Overlord of the Balemurk" when it is cast for its impending cost. It says its not a creature, when it is cast like that, for its impending cost. But spell pierce doesnt work?!
1 vote -
log in
impossibile to log in ,always server status check .
13 votes -
Game keeps crashing.
Game continually crashing. Missing or blank pet locations causes game to crash as well, Currently though **** game has crashed 4 times on me.
3 votes -
Brawl Hand Smoother
Remove the hand smoother from Brawl, please. It is not needed. Moreover, as it's not a competitive format in any capacity, adding a function that was touted as an improvement to competitive best of 1 play to a non-competitive format is asinine.
The hand smoother causes most games with the same brawl deck to feel the same, as it ends up forcing the same dozen cards down your throat every game, killing the whole idea that I put 60+ unique cards in my deck to see and play with. I did not make a 100 card singleton deck to see the same dozen cards every game. It becomes quickly uninteresting.
Remove the hand smoother from Brawl, please. It is not needed. Moreover, as it's not a competitive format in any capacity, adding a function that was touted as an improvement to competitive best of 1 play to a non-competitive format is asinine.
The hand smoother causes most games with the same brawl deck to feel the same, as it ends up forcing the same dozen cards down your throat every game, killing the whole idea that I put 60+ unique cards in my deck to see and play with. I did not make a 100 card singleton deck to see…
3 votes -
Kaito, Bane of Nightmares turns into a creature w/Imprisoned in the Moon
Kaito, Bane of Nightmares continues to turn into a creature during its controllers turns, despite the fact that Imprisoned in the Moon states that he loses all other abilities
8 votes -
Paradox Engine is still not banned in brawl?
Surprised this awful card still isn't banned. Will continue posting every time I see one. It's banned in EDH for a reason. Always leads to the most uninspiring gameplay.
3 votes -
Paradox Engine is still not banned in brawl?
Surprised this stupid card still isn't banned. Will continue posting every time I see one. It's banned in EDH for a reason. Always leads to the most uninspiring gameplay.
3 votes -
Kicked while playing premium draft
I was playing draft, the game freezed and kicked me off the game saying that I’m unable to login..
7 votes -
Shuffle Algorithm in Arena (Will no longer play Arena)
I LOVE mtg, i enjoy playing the formats i do, i love collecting the cards. However, MTG arena makes me fking hate wizards with a passion. Although a gorgeous platform to play magic, it is by far the fking worst for these reasons.
The shuffle algorithm is fking garbage and with evidence from players that took the time to do the analyst, idk how wizards could ever come up with an excuse for such a **** algo. And im not making this up, it fking sucks. It makes the game borderline cancerous and easily makes anyone playing dislike the game as a whole. I lose games cause the algorithm feeds me 10 mana when in reality that doesn't happen.
There is no real way to collect cards and a good deck unless you fork over cash. Now YES you gotta pay for magic to play magic, but the difference is. I spend 90 bucks on MTG online to build a good pioneer deck and those cards are mine and i can resell them. These cards have no value on Arena and you have to spend twice as much to get 3 times less.
The formats are not balanced at all. For example; historic feels like inbetween pioneer and modern, but has cards that honestly are banned in both....so if you're not playing the deck with the most toxic cards, YOURE NOT PLAYING.
4, There seems to be no communication from the dev team to the community. In fact my feedback will go unheard and will collect dust in this ******** excuse of a forum. Never to be heard and never to be cared for but by players that come here to complain. This is the kind of **** which makes me lose faith in wizards. 2013 was peak magic....never will we go back to those days...
I LOVE mtg, i enjoy playing the formats i do, i love collecting the cards. However, MTG arena makes me fking hate wizards with a passion. Although a gorgeous platform to play magic, it is by far the fking worst for these reasons.
The shuffle algorithm is fking garbage and with evidence from players that took the time to do the analyst, idk how wizards could ever come up with an excuse for such a **** algo. And im not making this up, it fking sucks. It makes the game borderline cancerous and easily makes anyone playing dislike the game…
10 votes -
old cards coming back?
You brought back "channel"... what about "Fastbond", or "scrollrack", or "Isocron Scepter"? Is or has there ever been a 3 casting cost artifact that lets you play an extra land each turn? "is/are the ability "Banding", "Rampage" gone for good? How you stop huge green creatures.. team up on it. Can a card tutor/search/take a card from your opponents Side Board... Faye of wishes, for their cards, not yours. Black Fairy wish? Not quite heist, similar. Can a card "swap hands" with opponent for a turn or more?
1 vote -
Non-True Random Shuffles
Too many games have Non-True random shuffles.
Most seem to be predisposed game solution.
My 1/66 planeswalker showing in top 1/4 of deck more often than a random order would allow.
Predisposed meaning based on the opponent deck the game seems to identify a likely winner before the match and then organize the decks to influence that operation.Need a creature - here's your enchants and artifacts for 10 straight draws
Need the opposite here's a creature for the same
One game 7 straight mana pulls no other capabilities
Another can't buy a manaPredisposed because some games either a balance or perfect pulls come out to overwhelm opponents with very similar decks to overwhelming loss opponents.
Where as the opposite happens as well. Very manageable decked opponents can't be countered with zilch deck pulls and management.Most recent opponent had a mill farm. Conveniently all the mills were creatures or enchanting counter cards and all my draws were mana. I ended up with 80% of my mana drawn vs 20% of creatures drawn and 0% of enchantment counters all milled.
I can understand why this game is not more popular it is a gimmick. The pay in events are especially atrocious where deck unrandomization is very apparent that they are clearly biasing games toward persons paying into the game.
Final thought, Green Decks are the lowest form lifeforms on this earth.
Too many games have Non-True random shuffles.
Most seem to be predisposed game solution.
My 1/66 planeswalker showing in top 1/4 of deck more often than a random order would allow.
Predisposed meaning based on the opponent deck the game seems to identify a likely winner before the match and then organize the decks to influence that operation.Need a creature - here's your enchants and artifacts for 10 straight draws
Need the opposite here's a creature for the same
One game 7 straight mana pulls no other capabilities
Another can't buy a manaPredisposed because some games either a…
6 votes -
Change country in account
Due to relocation to another country I would like to use payment methods of the new country. But an in-game store on PC does not allow to change country and gives old payment methods which are not available for me now.
Please allow change country in account to be able to use new country payment methods16 votes
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