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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9919 results found

  1. Sideboard is NOT Working

    Can't add cards from sideboard to main deck.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Stop giving me cards I can't play in my rare slot

    I'm returning after a long time absent. I have to say I absolutely hate opening a standard pack and getting cards I can't play in Standard. It'd be one thing to open a pack and get a card for brawl or timeless as a bonus, but I opened a bloomburrow pack and my only rare was a card I cannot play. That feels terrible, why would I play this game if I'm getting cards I can't play, why would I spend money on cards I can't play.

    What a terrible and greedy decision.

    1 vote

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  3. Search filters

    Card search needs vast improvements! (on Arena Android if that matters)

    With the addition of MH3, which has a substantial number of cards that interact with energy counters.
    If I'm wanting to search the Historic card pool for cards to build an energy-focused deck, how am I able to do that? Slowly side scroll through the entire Historic card pool?
    Searching "energy" pulls up 3 cards with the word energy in its text.

    This highlights a huge issue with trying to deck build on Arena. You are not able to search with nearly enough specificity.

    Say I want to build…

    1 vote

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  4. PRIORITY!!!!!!!!!!!

    GUESS WHAT, DEVS? PLAYERS ARE SUPPOSED TO GET PRIORITY BEFORE PASSING TO THE END PHASE!!! I KEPT UP MY MANA DURING COMBAT SO I COULD ELIMINATE MY OPPONENT'S OCELOT DURING THE SECOND MAIN PHASE BEFORE THE END PHASE!!! WHY CAN'T YOU PROGRAM THIS THING CORRECTLY AFTER I'VE LITERALLY COMPLAINED ABOUT PRIORITY IN THE PAST?!?!?!?!?!?!?!?!? YOU DON'T READ PLAYER COMPLAINTS!!! YOU LITERALLY HAD BRISELA IN THE DAILY DEALS RECENTLY, EVEN THOUGH BRISELA IS BUGGED AND WON'T LET PLAYERS CAST X SPELLS. YOU DON'T READ PLAYER COMPLAINTS, AND YOU DON'T FIX BUGS!!!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. More than 4 Glimpse the Unthinkable in a draft deck.

    More than 4 “Glimpse the Unthinkable” in a MH3 quick draft deck.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Using Saheeli, the Sun's Brilliance with Worldwalker Helm creates tokens that sacrifice themselves

    Saheeli, the Sun's Brilliance does not work correctly when on the board together. In this post, I will refer to this printing of Saheeli as simply "Saheeli" and Worldwalker Helm as "Helm". I'm doing this to make this easier to type out.

    Saheeli's activated ability creates a token that's a copy of an artifact or creature you control. You sacrifice it during your end step. Helm triggers when you create artifact tokens, and its trigger produces an additional PERMANENT map token.

    The problem arises when both are in play at the same time. When Saheeli copies an artifact, Helm produces…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Fury doesn't have flash

    I was playing in a quick draft of mh3, and drafted a copy of fury. My copy was borderless alt art, in case that matters for reproducing the bug. During the event I could never cast fury outside of the main phase. I tried to do it during combat on my turn and in response to an ability on my opponents turn, and it didn't work until I cast it during my main phase.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Etched Slith cannot remove energy from opponent

    Etched Slith's trigger doesn't work with opponent's energy counters. Repro: I attack with ES, it connects, its ability triggers, I target an opponent with some energy counters (no other counters), the game allows me to do that, then it asks if I want to remove a counter (as ES's triggered ability is a "may" ability, so that's normal), but then the only option I get is "Decline" - no option for to "Accept", or "Confirm", or even to choose the type of counter I want to remove.
    Repro rate 100% for now (though it's only been two triggers in one…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Time increases in bo3 ranked games

    The problem is that I paired up with this player and the game never started and the opponent's timer ran out and I should have won the game, but the timers thing didn't work and seeing the opponent's clock at the beginning was decreasing, I have to see Yes, when it reached zero the game would end but instead what happened is that the time began to increase and it didn't let me grant to exit the game.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Unable to use historic decks in Bot/friend/timeless games.

    I am unable to play certain decks against Sparky or against friends and in timeless, however the decks work fine if i play them in historic. These decks are considered to have non-format cards in them. I've narrowed the problem down to certain alchemy cards, but not all alchemy cards trigger the violation. I can change them to direct play decks to fix the problem however some decks will completely remove the cards from the deck when i change them to direct play. This problem began at the end of the year 2023 after a patch, after waiting for a…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. 強制終了後、ログインができなくなる&

    いつもサポート対応をありがとう!

    日本時間の5月7日11:40p.m.頃、Arenaでクイックドラフトの対戦組み合わせ中にアプリがダウンをしてしまった。
    急いで再起動を試みたが、ログイン画面となり、アカウントとパスワードを何度入力してもログインに失敗した。(添付画像)
    アプリを再起動をしても同じだった。
    試しに、Arenaの言語設定を日本語からEnglishにしたら、ログインに成功した!
    もちろん、マッチは終了しており、私は敗北を得た。

    その後、英語のままプレイをしてみたが、アプリが突然落ちる現象は変わらないままだった。
    日本時間5月8日0:04a.m.にも、クイックドラフトの対戦中にまた強制終了してしまった!
    もちろんそのまま敗北してしまった。もし、私の対戦ログを確認してもらえるなら、私が勝利目前だったのが分かってもらえるはず。

    アプリの強制終了の連続でクイックドラフトが終了してしまったので、Goldを補填してほしいので、お願いいたします。

    OS:Android13

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. ruby collector failed to trigger

    Ruby collector failed to trigger. Twice. I was attacking with two flying creatures plus the tokens made by Anim Pakal.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Rattlechains - Cryptic Coat

    Hi all,

    i had a bug the last game. I played a Cryptic coat and the cloak Creature was Rattlechains. I didnt turn him face up and could still flash all my spirits, like Supreme Phantom etc.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. The game crashes when I initiallise it

    Hi, since last update (07.05.2024), every time I try to play it, I launch the game, it loads but when it is at its main loading screen (the one with the cool western background) and says "game main scene" or sthg, it stops responding and it just crashes.

    I am using Mac, a Macbook Air:
    -MacBook Air (13-inch, Early 2015)
    -Processor: 1,6 GHz Dual-Core Intel Core i5
    -Memory: 4 GB 1600 MHz DDR3
    -Graphics: Intel HD Graphics 6000 1536 MB

    It was working till yesterday....

    Thanks!!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Stuck on this screen, has been this way post update

    Every time I try to start up a new match, I receive an error saying that it has trouble submitting my deck, and during that time, I also get an error message saying I need to reconnect. It does this continuously, and the game is unplayable.

    3 votes

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  16. poq

    -Broken Mythweaver Poq Interaction-

    Playing Mythweaver Poq after playing Ashaya, Soul of the wild, creates an unbreakable game-lock state. If there is no aristocrat type effect in play it ends the game in a draw after 5 mins of non-stop triggers. Please fix this interaction, as most decks that play one want the other. This creates unintentional loops on a regular basis, but also allows a player in a losing position to lock out the game to avoid a loss.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Golden packs containing cards that are not standard-legal

    According to https://magic.wizards.com/en/mtgarena/drop-rates, golden packs will include:
    "At least one card per pack will be Mythic from any standard-legal set, 2 cards will be Rare or Mythic from the latest set, and the final 3 cards will be Rare or Mythic from any current standard-legal set."
    This means 4 cards will come from any standard-legal set, and 2 will be guaranteed to come from WOE. Because LTR is neither standard-legal nor the most recent set, these cards should not appear in golden packs.

    As a standard-only player, this hugely devalues golden packs and is honestly incredibly disappointed. I went…

    16 votes

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    2 comments  ·  Store  ·  Admin →
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  18. Cannot install on iPad: Not enough disc space

    Cannot install on iPad: Not enough disc space.

    I have around 30G of free space on my iPad running iOS 17.4.1, but I keep getting this error message on install.

    4 votes

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  19. Ratadrabik of Urborg

    Ratadrabik of Urborg and Boromir, Warden of the tower are currently bugged. Warden can sacrifice infinitely and Ratarabik can create another token of the dead Boromir token.

    19 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  20. Bug - app doesnt work on samsung z fold 6

    The app doesnt work on samsung z fold 6. This is the only one Which doesnt work.
    Wizard may you update your app since this bug have bien related many times over the years

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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