MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9378 results found
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Mastery Pass Extra Uncommons Not Received
I have reached level 50 of the current mastery pass, and whenever I level up I do not receive an uncommon card
1 vote -
Kumano Faces Kakkazan
Casting Kumano Faces Kakkazan on mobile (android) crashes the game. Was playing unranked pioneer at the time.
2 votes -
50+ Mastery Reward Missing
Hello,
The way it looks on the mastery screen makes it seem like I should be getting a single card pull each time I finish a Mastery level 50 and beyond. I’m at level 58 now, and the only new card I received was at 50. Is this a bug? Or is it maybe misrepresented? Or will I receive the cards later in a bull fashion?
1 vote -
Incorrect rules interactions
When I create a temporary token with the effect of Saheeli, Radiant Creator, Worldwaker Helm creates a temporary Map token that I have to sacrifice just like the token created by Saheeli, Radiant Creator. Additionally, I can’t choose the order of the triggers of Brudiclad, Telchor Engineer and Saheeli, Radiant Creator at the beginning of combat.
1 vote -
Mobile bug freeze
Since the last update, the game freezes nearly every time I try to play a card. Phone is Pixel 9 Pro. Clearing Cache and reinstalling didn't help.
2 votes -
Can't play spells, auto-skipping turns.
Was playing a match and first few turns went fine. Suddenly, I would draw and then wouldn't be able to play any spells. That happened for 2-3 turns. Opponent had no effects or abilities in play that would cause this. After those 2-3 turns, I would draw and if I got a land, I was able to play the land but if I didn't draw a land it would be my opponents turn again.
2 votes -
Rigged shuffler
ASIDE FROM THIS APP THAT MANIPULATES AND MANICURES GAME PLAY IT IS GOOD TO PUT ON FRONT STREET THAT WHEN YOU GET TO MYTHIC A BOT AND MEMBERS PLAY YOUR DECK AND EVEN INSTANCES IVE EXPERIENCED, THEY CHANGED THE CARD IMAGE FOR THAT DECK.I HAVE LOST % WITHOUT EVEN PLAYING BECAUSE WHEN I GET TO MYTHIC I STOP PLAYING RANKED UNTIL THE "SEASONAL" REDUCTION.DONT PLAY OR MESS WITH OUR DECKS HASHOLES TY
THEY ALSO PRAVARICATE THE "SEASONAL" RANK TRIMMING ENENT AS IT IS EVERY MONTH (NOT 3 MONTHS) AND USUALLY A DAY AHEAD AT THAT.
UNDERSTAND MOST THE DIGITAL TEAM…2 votes -
[BUG] Unable to sign into Zendesk support portal
When clicking Sign in on the Zendesk support portal I'm simply redirected to my Wizards account main page.
Issue seems to occur due to having changed the email address on the Wizards account while Zendesk still expects the old email address.
This bug prevents me from signing into the support portal to create tickets.
Issue occurs across browsers and across platforms
3 votes -
Arena wildcard mythic packs
- Received rare wildcard after purchasing mythic pack
- PC (windows)
- Paid for 2 mythic packs, received only 1 mythic card
- I expected 2 mythic cards
- see log file attached.
note: this is happend before...
4 votes -
start your engines
Either player putting a spell with the Start Your Engines mechanic on the stack has regularly caused my game to crash, causing me to lose ranked matches in Standard as well as Premier Draft games
4 votes -
Petrify not working corerctly..
Card text on Petrify ("Enchant Artifact or creature. Enchanted Permanent can't attack or block, and it's activated abilities can't be activated") is not being followed..
This "Bristly Bill, Spine Sower" is still triggering with landfall.. Please fix this.
8 votes -
Screaming Nemesis should be banned.
Screaming Nemesis is too strong a card, negating the entire green and part of white life gain cards in one card.
Red mono clearly has the wrong card power.Too fast and one-sided. Too many people are red mono and diversity is dead. Game experience is terrible. Standard format is for a few biased people and the balance is dead.
You have to stack removal from one or two mana like in the lower environments because of these ridiculous card powers, and most green cards that can't do that are dead.
6 votes -
Connectivity Issues
because of todays broken server i got this deck autopicked for my draft. i want my money back.
using mac os2 votes -
Final fantasy packs gone. Golden pack gave no ff.
47 of my fin packs disappeared and i opened one of my golden packs and got no fin cards. Searching for them and they don't show up.
3 votes -
Draft stop working and I lost my draft token.
Can I get a now draft token?
3 votes -
Venerated rotpriest
My opponente played Glacial Dragonhunt, targeted one of my creatures to deal 3 damage and did not trigger venerated rotpriest for some reason
2 votes -
when matchmaking is not rigged
When the matchmaking is not rigged, and the game is based on a free encounter of cards with internal, hidden scores, and your opponents do not appear to you based on the deck you play, then it will be a healthy game, when they appear to you according to the classification you are in, and that is delimited by your ability as a player, as well as by a rigged system, to try to please everyone, then, it will be a healthy game, when the meta is no longer decided by those who manage the matchmaking , because depending on…
11 votes -
card not found
Bonjour,
je sais que dans l'utilisation normal de magic the gathering arena aucun moyen de faire disparaître des cartes n'a été prévu à cet effet.
pourtant sur la capture d'écran nous sommes bien en presence d'une incohérence au niveau de votre base de données.
par exemple la carte volonté inflexible sur la capture d'écran est grisée comme si je ne l'avais pas acquise, pourtant au dessus il y a 3 losanges comme si je l"avais en 3 exemplaire et dans mon profil je posséde toutes les cartes communes de fondations.
il ne sagit pas d"une ou deux cartes que je…
1 vote -
Teferi Hero of Dominaria
When using Teferi, Hero of Dominaria's 2nd ability targeting himself while there are less than 3 cards in my library (and with a full hand) the ability instead sends Teferi to the graveyard.
1 vote -
Card Baleful Strix does not appear on searchs, and do not appear ok in acreated deck
I have a deck with BALEFUL STRIX (1/1 deathtouch/flying arttifac bird) and it does not show it properly in games, causing not to stay in the battlefield.
Also it cannot be retrieved from the deckbuilder to be added in new decks.1 vote
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