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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9903 results found

  1. Flare of Fortitude not working correctly.

    Flare of Fortitue not giving my planeswalker (a permanent) indestructible.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. iPhone game crashing when I Attempt to play or enter any event

    The game is crashing every time I try to enter a game or any event screen. I can’t get past the Home Screen. It’s been about 4 days of me trying ever since MH3 dropped.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Red deck wins emergency

    We have a problem here. I just played eight best of one matches and every one was against one of the variants of red deck wins your site links to. The delay to play was much longer than usual, which I'm guessing is due to the fact that there's only one deck to play against. I use one of these and they do indeed overperform. We need some emergency bans or this format appears to be basically dead. I don't like asking for it, but clearly something was overlooked somewhere and this archetype has Agent Smithed the format. Please help.

    3 votes

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  4. Snakeskin Veil not working during Quick Draft Outlaws

    FIVE TIMES I had the mana and one or two Snakeskin Veils available during battle. All five times, that instant was not an option either before selecting blockers or after selecting blockers. I could have taken out several of his creatures if that had been working, but because they did not work, I lost the game. When I practiced with a similar deck against the bot Sparky, that instant worked fine, but not in the event game. I will upload two screenshots and have many more if you want them. I also upload the log file.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Wizzard what are you doing?

    This is a suggestion for a product, i.e. your own company. The advice is not to put a customer service if then all the answers are generated with a copy and paste, could it be that your employees are scamming you and not doing their job? Could it be that you scam your customers? The fact is that my complaints have not even been read but answered automatically by a bot that each time generates an identical answer by pasting a name underneath.
    Here is the proof that apparently all the people in wizzard write in the exact same way…

    2 votes

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  6. Bug

    Hello, PC player via Steam, I found a bug with the card "Invasion of New Capenna": if I play it and then try to destroy the battle on board to get the "Holy Frazzle-Cannon", a free token which I obtain at 0 mana cost, when I have unspent mana I can cast the usually free reward, but I can't when I have all the lands tapped/no way to get more mana. I don't know if it's a bug valid only for this battle or if all battles are affected by this.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Bug: Outlaws of Thunder Junction Emotes

    TJ emotes getting cut off

    I think you all moved them too far to the left

    2 votes

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  8. Turn timer problems

    The turn timer gets exploited with certain decks where your opponent forces you into using up your turn timer on automatic effects. This issue needs a resolve all button so you don't lose your turn timer for having a life gain upon creatures entering the battlefield combo with gain life = +1+1 counter on target creature. It's ridiculous when somebody uses a convoluted and time consuming combo just to exploit the game's timer mechanism and force you to lose based on time that they themselves created. There needs to be a solution to this if active effects are stacking. Perhaps…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Infinite food tokens

    This food token/rat bug with peregrine took and the Boromir bug need to be fixed. It ruined the game - worse than sheoldred

    7 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Screen went black during a game and reconnected multiple times.

    During a match my screen on my android went black. The game then had to reconnect like it would at startup, so I allowed it. As soon as I got back in and used a spell it did it again. The next thing I know when I logged back in it wasn't my turn anymore and a creature was killed.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Remove or modify dynamic change to Attack button

    The dynamic change to the Attack button during combat is undesirable from a UX standpoint. More than once, I have chosen creatures guaranteed to attack, did some math, went to click "All Attacks", only to progress the combat since it has changed function to X attacks. The end result of this is usually a lost game.

    The simplest solution would be to swap the Cancel Attacks and X Attacks button. This changes the worst case scenario to declaring attacks again. It comes with some user memory relearning.

    Providing a sound cue to remind players that attacks are mid-declaration could also…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  12. Alchemy also needs lots of bans

    Unless you're going to let me spawn in cards into my hand at will, you really should get rid of those cards that let others spawn cards into their hands.

    1 vote

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  13. monstrous rage needs a ban from standard.

    Yet another low cost card that should banned for helping enabling 4 turn win decks

    1 vote

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  14. Crash game result in draw

    I had my game crash resulting in a draw.

    I did this with 3 creatures.

    Kami of whispered hopes with around 50 counters
    Bristly Billy, Spine sower

    anim pakal, thousandth moon. with some counters i had like 15

    to have this happen i used bristly billy's ability around 12 times used all my mana and kami's mana ability.

    after this anim pakal had around 50,000 counters on it then i attacked and anim pakal's ability attempted to create 50,000 gnome tokens, crashing the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Valley Floodcaller needs a ban from standard and alchemy

    It costs too little for what it does. I just saw enable yet another 4-5 turn win deck which should be enough to justify a ban.

    BTW Wizards of the Coast having formats full of decks that can consistently win in fewer than 10 turns makes for a terrible game. Especially one where getting cards that would allow you to deal with these decks if you're not a sheep who plays these decks is too random.

    You need to account for the random nature of this game when printing cards. So you shouldn't makes cards that are too powerful for…

    1 vote

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  16. Improper game behavior after near-disconnect

    Game disconnect (despite stable Internet connection) which leads to weird game behavior. When I finally reconnect, my turn passes automatically for no reason. Game is unplayable at that point.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Drafting is messed up on side

    Whenever I'm drafting since the update the right side is completely messed up and bugged. I can't view cards, I can't select my sideboard, I can't scroll properly, etc. Used to work fine but now it is miserable and has caused me to ***** up a couple of picks because I was trying to deal with it.

    This is on mobile android.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. arena

    Arena game of Bloomburrow Traditional Draft errored during combat and gave me a Defeat screen. Please see attached log, and screenshots of the error. I attacked with one creature, the opponent blocked with all three of their creatures, and the bug immediately happened at that point and gave me the Defeat screen. I did not click on Settings/Concede/etc and was fairly obviously going to win the game. Please refund the 10,000 gold I spent for the draft, or issue a draft token, either one is fine.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Infinite loop detected but it is not

    Ok, it was a test versus a bot to get thoses card on the playground but MTGA thinks it's an infinite loop but it is not, it's juste very slow... :)

    Maybe we could have an option to chose same effect for all same cards ?

    1 vote

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  20. Trumpeting Carnosaur doesn’t work on Liliana. Of the veil

    When using the 3 damage ability of the carnosaur on Liliana, the card is used but no damage is taken by Liliana of the veil….

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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