MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10231 results found
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Completionist II Achievement for sets without cards of each rarity
I attempted to complete the achievement “Completionist II” by getting 4x copies of each card in Thunder Junction Alchemy (Yes, I picked that one of all sets, ridicule me in the comments). it shows as being complete on the Set Progression page, but isn’t triggering in achievements.
I think this is because the achievement is relying on a number greater than zero to gauge completion (e.g. 1/2 returning 0.5, 2/2 returning 1.0, 0/0 being 0.0) Thunder Junction Alchemy has zero commons in the set, so my guess is that the achievement is written to see that as having 0% of the commons or an undefined amount since it’s trying to divide by zero.
Since they’re included in the set progression page, I’m assuming the alchemy sets could contribute to that achievement. Please advise if this should have triggered and if I was anywhere close to identifying the problem.
I attempted to complete the achievement “Completionist II” by getting 4x copies of each card in Thunder Junction Alchemy (Yes, I picked that one of all sets, ridicule me in the comments). it shows as being complete on the Set Progression page, but isn’t triggering in achievements.
I think this is because the achievement is relying on a number greater than zero to gauge completion (e.g. 1/2 returning 0.5, 2/2 returning 1.0, 0/0 being 0.0) Thunder Junction Alchemy has zero commons in the set, so my guess is that the achievement is written to see that as having 0% of…
5 votes -
"The End" immune to Hexproof
The interaction: First main phase: I play "Mossborn Hydra". I press next we are in my second main phase. Opponent plays a revealed "The End" targeting "Mossborn Hydra". I put "Royal Treatment" on the stack targeting "Mossborn Hydra". "Mossborn Hydra" gains hexproof and a Royal Roll token is attached to it. "The End" resolves aka it exile "Moss Born Hydra" and each other instance in my deck, graveyard and hand. As I understand it Hexproof prevents spells from targeting the hexproofed target and as "The End" reads "Exile target creature" then it should not resolved as it was targeting a illegal target.
The interaction: First main phase: I play "Mossborn Hydra". I press next we are in my second main phase. Opponent plays a revealed "The End" targeting "Mossborn Hydra". I put "Royal Treatment" on the stack targeting "Mossborn Hydra". "Mossborn Hydra" gains hexproof and a Royal Roll token is attached to it. "The End" resolves aka it exile "Moss Born Hydra" and each other instance in my deck, graveyard and hand. As I understand it Hexproof prevents spells from targeting the hexproofed target and as "The End" reads "Exile target creature" then it should not resolved as it was targeting a…
4 votes -
Waiting for Server pops up mid-game, then I'm booted from the match
This issue started 10/29/24. I am either building decks or mid-match and the Waiting for Server image pops up, and I get kicked out of what I was doing. I stay in Arena, but I lose every game because I am immediately booted out. I assure you this is not an issue on my end, everything else works. It's an issue with Arena.
12 votes -
Cannot cast extra turn spell
Occasionally i cannoy cast Karn’s Temporal Sundering. I have the mana for it and as far as i can tell nothing on the enemy board is stopping me. Has happened in multiple games but not every game. Weird.
2 votes -
Shuffler is sticky
I have been playing this game for quite some time now, and recenly there is always one thing that destroys my enjoymet of ths igame.
YOUR SHUFFLER IS TOO STICKY.
I can understand that a perfect distribution is not possible, but if 100% of the games you keep drawing 3 of the 4 cards, and that for multiple type of cards, one can only conclude that your shuffler is incredbly lazy.
My last game, I drew 18 cards, there were 4 type cards that each appeared 3 times, exactly so out of 18 cards I drew 12 identical cards, and this is happening over and over again.
I tend to play a lot of graveyard recursion or draw effects to maximize drawing the cards to force a win, so I see a lot of the cards every game, and so many times over and over again, I jeep drawing the same cards, and not the cards that I am digging for.
Lets say I put 6 cards in a 60 card deck, and I draw/mill 20 cards out of those 60? How my do you think of those 6 rds would be in my available pile? At least one right, even the shttiest distribution apart from manually stacking the cards would achieve that results MOST of the games. What often happens is that I DO NOT DRAW/MILL ANY OF THOSE 6 cards.
I know it CAN happen, but not at this frequency, lets say 1/3 of the games those 6 cards are still stuck in the top 40, but ithappens so much more frequent then that .
PLEASE CHECK YOUR SHUFFLER processes, something is not doing it right, and all I can call it is the cards are TOO STICKY
I have been playing this game for quite some time now, and recenly there is always one thing that destroys my enjoymet of ths igame.
YOUR SHUFFLER IS TOO STICKY.
I can understand that a perfect distribution is not possible, but if 100% of the games you keep drawing 3 of the 4 cards, and that for multiple type of cards, one can only conclude that your shuffler is incredbly lazy.
My last game, I drew 18 cards, there were 4 type cards that each appeared 3 times, exactly so out of 18 cards I drew 12 identical cards, and…
3 votes -
I was kicked out of a match during my premier draft event.After entering again it started a new match and despite winning I got the 3rd loss
After being kicked out of a match I immediately re-entered the event, the game started a new match and after it finished (I won that one) I had a third game loss in my score so I lost the draft.
3 votes -
Jump In - Stuck, Can't Play
I encountered an error with the jump in event.
While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
I logged in on my pc to check and it is also stuck on the pc version of the game.10 votes -
One path draft unstable
During premier draft of through the omenpaths playing on iPad the game crashed and when reloaded immediately crashed again not even giving a starting screen. This repeated four or five times before the game loaded. As a result I lost my game as this process took over a minute.
1 vote -
Liliana Vess / Challenge III Bug
Liliana Vess / Challenge III Bug.
Im in the middle of the Fight. Its the Turn of the Bot. but It wont play any cards... and there is no time penelty?!?! wtf.
I waited 15min in the screen atatched to this post... nothing happend the bot refuses to play a card.....1 vote -
Draft Refund Request – Server Crash
Hello,
I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.
When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.
I kindly ask if you could refund my Draft entry as compensation for this inconvenience.
Thank you for your help,
1 vote -
Huntsman's Redemption Lore Counter bug
When playing The Huntsman's Redemption, often times all Lore Counters will activate immediately as soon as the spell is cast, and in reverse order. First I'll be prompted to give 2 creatures +2/+2 and trample (lore counter 3), then I will be prompted to sacrifice a creature to find a creature from my library (lore counter 2), and lastly the 3/3 token creature will be created (lore counter 1). Obviously this breaks a core mechanic of the card, namely being able to use the 3/3 token as the creature to sacrifice, and breaks the meta of my current green deck (turn 3 play Huntsman's Redemption, turn 4 pull Ouroboroid and play it, turn 5 3rd lore counter of Hunstman's Redemption activates and I now have pumped up creatures to attack with). This has happened in multiple games, sometimes in the same game. Sometimes the card works as expected, but once it glitches, any additional casts of it thereafter seem to also have the glitch.
When playing The Huntsman's Redemption, often times all Lore Counters will activate immediately as soon as the spell is cast, and in reverse order. First I'll be prompted to give 2 creatures +2/+2 and trample (lore counter 3), then I will be prompted to sacrifice a creature to find a creature from my library (lore counter 2), and lastly the 3/3 token creature will be created (lore counter 1). Obviously this breaks a core mechanic of the card, namely being able to use the 3/3 token as the creature to sacrifice, and breaks the meta of my current green deck…
1 vote -
Can't get 6packs gained at pre-release
I joined pre-release of Spiderman last week and I was able to get 6packs of Through the Omen Path at MTG arena.
I started MTG arena today and got mail that says, 'you gain 6 packs for joining pre-release'.
But I can't find any packs at my account.1 vote -
アリーナアンソロジー３を購入しました
一部のカードが反映されず使うことが出来ませんので修正をお願いします。今回はイベントで使いたいカードがあったので気づきましたが、以前のアンソロジーセット購入でも気づかずにカードを損失した可能性もあるのでしょうか？
1 vote -
surgical exrtaction cast interrupted
Playing against oops all spells i was unable to cast surgical neither for phyrexian or normal mana, Shortly after i chose my target, the spell was canceled; happend thrice before my time ran out. Is this a common occurrence? i've never encountered that bug before.
1 vote -
Wizards need to release the "Though the Omenpaths" as pack in real life for the ones that don't want Spiderman in the card collection.
Wizards need to release the "Though the Omenpaths" as pack in real life for the ones that don't want Spiderman in the card collection.
I am so tired of all the product, but I am more tired of all the Universe Beyond even More. AND I HATE DISNEY AND ALL IPS IT OWNS.
1 vote -
zuck
Counter spell cards cannot be used in Standard.
1 vote -
zuck
Counter spell cards cannot be used in Standard.
Please fix this.1 vote -
プレリリースのゴールドパックが消えました
領界路の彼方のプレリリースについているゴールドパックが開封していないのになぜか消えました
補填をどうかよろしくお願いします1 vote -
Fix asap auto win for ******** 😤
Fix the dam drafts, after making my deck went to play my first match but it seems only that I wanted to play while my opponent name TYREL DIDN'T EVEN CHOOSE his starting hand and that wasted my time for over 15 minutes when a match only takes maybe 5min, so now starting at 1 auto loss because people came just walk the **** away 😑 come on stop the dam scams
1 vote -
draft
In a sealed draft of the Through the Omenpaths edition, he counted one more defeat for me, so I had to abandon the draft earlier than planned.
1 vote
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