Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


5906 results found

  1. Bug on arena

    I uploaded a deck to try in the new brawl event (Iroh, Grand Lotus) as the commander. When I went to enter the event, it took my submission fee but uploaded the deck without a commander and now when I try to get into the matches in the event it says 'waiting for opponent' endlessly. Please assist </3

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Skipping priority

    Happened to me twice this morning in 2 different games with 2 different decks. I captured the logs after the second time it happened. Please fix because this will ruin the entire experience and cause ppl to quit.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Black screen when opening arena

    MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Timeout

    Remove timeout countdown during automatic stax

    When some stax are resolving, like card draw or anything else that doesn't require the player to take action, the timeout counter shouldn't be active. The app is very slow so when there are a lot of automated stax that are taking a long time to resolve and the time it takes is not a result of the player taking action, thinking, or just not going faster, it would be nice if the timeout counter wasn't actively removing time.

    I just played a game where neither myself or the other player got to attack…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Redirect Lightning - Counterspell

    Currently: You cast a spell, opponent casts counterspell, you can cast Redirect Lightning, but there are no valid targets to change the counterspell too, so things get stuck.
    Should be: Either disallow Redirect Lightning to be cast if it can't retarget the spell to a valid target, or allow a way out of the freeze.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Avatar Jump In cards not added to colecction

    Cards obtained in Jump In are not appearing in my collection. I’ve played more than 11 times and obtained several mythic cards and don't have any of them.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Secret Tunnel Bug

    Secret Tunnel's ability to make two creatures that share a type unblockable does not function for lands, which I believe is the entire point of the card. When I have two earthbent lands on the battlefield and attempt to activate its ability, nothing happens. I tested this in two games and had the same result both times. Two games, I will note, that I WOULD HAVE WON if I were able to make my lands unblockable. The card's text does not clarify nonland creatures, so it should work for lands, right? Unless "land" is not considered a "creature type"?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. The Last Agni Kai give mana if your creature is dealt excess damage

    The Last Agni Kai says "Target creature you control fights target creature an opponent controls. If the creature the opponent controls is dealt excess damage this way, add that much {R}." However if your creature loses the fight and is dealt excess damage you get the mana. As you can see from the picture my opponent gained 1 floating red when their creature lost the fight after I pumped my creature.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Bug Arena Direct

    Like someone today my arena direct vanished just after ive paid and make my deck, i have even not play with, and 6000 gems vanished... i want my gem back please. Thanks

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Deck Builder Issues

    Changing companion is broken. No companions show to select. Along with the changing deck type hidden in the background.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Android freeze

    Android doesn't work SGS25 Ultra

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Blocked numbers and words

    The words and numbers are blocked out. Help please
    It happened after the last update. Its impossible to play when all the numbers and some text is gone. Playing on an android phone which worked perfectly yesterday.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. The new Lorwyn video that pops up after opening an email (and is unclosable) is bad!

    So I came into arena today.. I saw that I had messages. I opened the Lorwyn one, and was presented with an unstoppable cut-scene! WTH! I came to play not watch a stupid video. It acts like I should be able to quit the video (or at least fast-forward it, but I can't.

    Please don't ever do this again!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Standard and traditional standard events disappeared

    Standard events (BO1 and BO3) are no longer available on mtg arena. They just vanished. There is only Alchemy, Pioneer and Historic events to play.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Jump In manabases not handling hybrid mana correctly

    My MWM Jump In combo is Gliding+Hei Bai.

    Every non-land card in that deck is castable using only white mana. But because Hei Bai contains hybrid mana cards, it's classified as a three color deck, so the system stuck in 3 forests, 3 swamps, and 4 multicolor taplands to "help" me cast my cards.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. MtgArena Alchemy Set Doesn't Give Check Lands

    I have probably spent more than 20k gems on the new EoE alchemy set and it says im only 75% ish in collecting it. I have all rares except for the check lands, in fact it gives me rare gems instead of check lands. I added pictures to show this.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Midweek Magic Achievment

    Went into this week's Midweek Magic with only 1 more MWM event need to reach the achievement for playing 13 of them (Vanquish the week2). Upon finishing the needed 3 wins, my track remained at 12/13.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. moonlight processionist and blighted nightmare abuses laggy ui for eot triggers to get free time walk effects

    opponent used moonlight processionist and blighted nightmare (with inquisitive glimmer and mischevious lookout) to create 80+ triggers on the end of turn stack such that when he ran out of time for his turn and eot triggers were going off, it took so long it invaded my turn and made my time diminish. then the end of turn timer triggered and started going down. my opponents eot triggers were still going off. sound stopped when the eot timer ended, while the opponents triggers continued going off. eventually they ended and i was ready to start my turn. NOPE it was…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bug with leovold and palantir

    I had leovold in play, opponent had palantir with 3 counters. At end he targeted me with palantir which should have resulted in leovold triggering and drawing me a card. Instead, it skipped my choice and millet 3 which resulted in a game loss got me since i was at 3 life only. I think i should have gotten a card and he should have not due to leovold restricting his draws. Please fix.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base