MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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5779 results found
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Alchemy cards in historic brawl
- I made a deck in standard brawl, containing alchemy cards. After changing my deck type to historic brawl, the standard versions of alchemy cards persist but arent legal now. I can add the legal versions to the deck, but i cannot interact with the non-legal ones. 2.I am on PC
- Im not able to delete, move or interact at all with the standard versions of alchemy cards after changing deck type from standard brawl to historic brawl
- expected result: i should be able to interact with these cards even though they arent legal in the format.
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- If you found this glitch or bug or whatever, you can make your deck type to 'brawl' again. Here you got your chance to remove the alchemy standard versions. change back to historic brawl and add the modified versions and you're good to go.
- I made a deck in standard brawl, containing alchemy cards. After changing my deck type to historic brawl, the standard versions of alchemy cards persist but arent legal now. I can add the legal versions to the deck, but i cannot interact with the non-legal ones. 2.I am on PC
- Im not able to delete, move or interact at all with the standard versions of alchemy cards after changing deck type from standard brawl to historic brawl
- expected result: i should be able to interact with these cards even though they arent legal in the format.
- -
- If you found…
21 votes -
Alchemy and Historic
Suggestion :
Arena Historic (Bo1) with Achemy/rebalanced cards
Traditional Historic (Bo3) without Alchemy/rebalanced cards.
Same for Brawl.22 votes -
Cascade broken
I'm trying to play sliver cascade and I'm running into multiple issues. Sometimes when I cast my Commander it will cascade into a card and then not give me the option to cast it. Other times I will have my commander out and cast a 4 drop sliver which will cascade into a 3 drop sliver which will cascade into a 2 drop artifact and not let me choose to cast the artifact. This bug has yet to let me cast my mox amber even though it will cascade to the card. The last bug with this is sometimes it will cascade past legal targets and go until it hits a X spell (only 1 in my deck) The bug in short is once it cascades it won't let me cast the target spell only decline that I don't want to cast it.
I'm trying to play sliver cascade and I'm running into multiple issues. Sometimes when I cast my Commander it will cascade into a card and then not give me the option to cast it. Other times I will have my commander out and cast a 4 drop sliver which will cascade into a 3 drop sliver which will cascade into a 2 drop artifact and not let me choose to cast the artifact. This bug has yet to let me cast my mox amber even though it will cascade to the card. The last bug with this is sometimes it…
31 votes -
Premier Draft - Network Error: Unable to join event. Please try again later.
I got this message attempting to join a premier draft. Now, I'm locked into this message. When I go into premier draft, it shows the "Start Draft" button, and when I click it, I get this message.
I've tried restarting Arena and my computer. There's no option to resign. I'm locked into being unable to play premier draft.
12 votes -
Rank Bug
I am not gaining rank when I win games, but I am losing rank when I lose, the ranking system is completely broken. This seemed to start when I first played BO3 in Mythic, until then I had only been playing BO1 and everything seemed to be working as expected.
20 votes -
Not receiving credit for daily quest or XP
Not getting credit for daily quest or XP no tics for casting colored spells nothing. Zippo, nada!!
17 votes -
Daily wins providing incorrect rewards
Daily win rewards providing ICR instead of gold at 4/15 wins.
18 votes -
2 land cards out of 25 cards dealt. 25 land deck.
2 land cards out of 25 cards dealt. 25 land deck.
Set a minimum land card per starting hand to 2 or 3.25 votes -
Brawl Ranked/Brawl Bot Match
In my opinion people who like to play just to win should stick to competitive formats. Brawl is my Format of choice and it is really frustrating sometimes to see competitive decks every other match. Having a ranked brawl would make people have more fun in the Casual Brawl because they would actually be able to play the game to play the game and have fun. With so many people copying competitive decks it is hard for the people that just like creating there own decks to see if the decks actually work because you cant do Bot Matches with brawl decks.
In my opinion people who like to play just to win should stick to competitive formats. Brawl is my Format of choice and it is really frustrating sometimes to see competitive decks every other match. Having a ranked brawl would make people have more fun in the Casual Brawl because they would actually be able to play the game to play the game and have fun. With so many people copying competitive decks it is hard for the people that just like creating there own decks to see if the decks actually work because you cant do Bot Matches with…
44 votes -
My initial starting hand in every game is inconsistent and I think the deck shuffling and hand dealing is unrealistic.
I have 25 creatures in my deck, only 21 noncreature spells and 29 land. Every game I have played lately I am always getting like 3-4 noncreature spells and only 1-2 or sometimes 0 creatures in my initial hand. I am also hardly seeing creatures in my initial hand that I have 4 of in my deck but am always seeing noncreature spells that I only have 1-3 of and am getting duplicates or multiples of those spells in my opening hand. It just seems very unrealistic and inconsistent (the shuffling mechanism isn't randomising enough perhaps?) It is just very frustrating when I want to play certain creature spells but am ALWAYS getting too many noncreature spells in my opening hand when I have more creatures in my deck. My land ratio seems to be OK. Maybe others have this problem too but it's with different types of cards. I just think the deck shuffling/randomising and dealing mechanism needs fine tuning. Thanks!
I have 25 creatures in my deck, only 21 noncreature spells and 29 land. Every game I have played lately I am always getting like 3-4 noncreature spells and only 1-2 or sometimes 0 creatures in my initial hand. I am also hardly seeing creatures in my initial hand that I have 4 of in my deck but am always seeing noncreature spells that I only have 1-3 of and am getting duplicates or multiples of those spells in my opening hand. It just seems very unrealistic and inconsistent (the shuffling mechanism isn't randomising enough perhaps?) It is just…
14 votes -
Mana ***** / Mana Flood emote
I guess the shuffler is fine, but I sometimes win due to an opponent flooding or getting mana-screwed. Sometimes I'm the one stuck on no or all lands for 5 turns.
I wish I could emote this issue and that my opponent could answer "sorry!" as a respone.
We're not really playing magic when this happens, we're giving away a win due to the fickle whims of the RNG.
I wish to emote this, to convey my frustration or express my sympathy.42 votes -
Mythic booster
Compre un booster mítico, pero recibí una wildcard rara, levante mi reporte y me dijeron que así es como debe de funcionar el producto, lo cual es completamente ilógico, pues pague un booster más caro para recibir una carta mítica, que son las que necesito para completar mi colección.
Creo que deben de hacer que los booster míticos entreguen wildcard míticas solamente, sino ¿para qué pagar extra?
8 votes -
Daily Wins are breaking the health of your play queue and driving people away
The behavior of players around the 15 daily wins is turning the Standard Play queues into one of the most toxic queues in the game. You know there is a problem when the common wisdom of the game is "just play Ranked, you'll have an easier time." This stems Directly from the 15 Daily Wins quest. People seeking fast wins pile into Standard queue and grab fast aggro decks that win in 3-5 turns. However, that isn't all. Because the nature of the queue is fast games there are many players that opt for forcing a fast surrender. Roping every turn to make the game take longer is incentivized as well. If you can convince the other player to surrender and move on in a few turns then you have succeeded. It creates a zero sum situation, where the only way to play the queue is for everyone to be a troll. This includes having a deck Entirely made of removal so that neither player plays a single card and the field remains completely empty for 40 minutes as you slowly draw out your decks. Even trick decks like Tibalt's with low win rates, the point is to force a surrender early, by having a toxic deck that people recognize and immediately surrender in order to move on. It means there is no queue to test a new deck on. At least no queue to test decks on that isn't Aggro or Surrender decks.
15 wins also breaks one of the cool things about MTG. Long games. Some of the best games are the ones that can go over an hour, but with 15 wins as the goal, why would anyone spend that long? Better to surrender and keep grinding.
Then it also makes the game very anti-social. Which is to the Serious detriment of the game. You don’t have friends on MTGA, you don’t need them. You won’t play with them. You can’t get daily wins from playing with them, and you need those wins to get the coins to get the cards to build more decks. It literally disincentivizes even playing with friends at all.
This is creating a really toxic environment throughout the game that is steadily driving away both free-to-play and paying players. I've personally spent quite a bit on this game already, and this may be my last "season" as over the 4 months of playing, nearly every night I have finished my session frustrated and angry. And not because I feel like I'm "bad" at the game, but because I've had to spend a Lot of time grinding out a final few wins. I have spent Hours getting two wins, and it's simply because the draw didn't favor me. My aggro deck didn't get off the ground fast enough, or the other person drew a lucky card and was able to turn the tables once I was out of gas. For Play queue, there really isn't another answer other than queue back up and hope you have a better hand. I started out four months ago, and at the time I talked to a few friends to play this with them. Most of them dropped it within a week, citing the 15 daily wins as too much of a problem. I'm a stubborn person, so I wanted to keep pushing, I had also spent money and wanted to see some return on my investment. However I am also reaching the end of my rope with this game. 15 wins is just too much, it drives new players away from the game.
Now, there is a Very simple solution here. 5 Daily wins, then take the rewards from the other 10 and spread them out into a 35 Weekly wins setup. 5 wins will average around an hour a day, which is reasonable for “warming up” and allows for space to do other things, like play with friends or toy with the other queues for a bit. With 35 weekly then, you can be pretty sure you will clear that each week without too much trouble (5 times 7 is 35, so clearing the daily wins will net the weekly rewards by the end of the week.) It’s a very simple change, could be even better if wins against friends counted. Sure some will just trade wins quickly to get the wins out of the way, but most will just take the opportunity to play each other and have fun doing so.
If you really want to solve this though, I think you could remove the daily wins entirely and do more of a quest board. Every three months you release a new set. Have each of these sets release with a quest board that gives you rewards for playing (and/or) winning with different cards or combinations. Make players explore and truly "master" the sets as they are released. Players have three months to complete as much of the board as they can. This can be as broad as picking certain color themes or specific core cards, and having players win x number of games with them (over three months, so much less pressure) or as specific as having each card in the set have its own quest for winning a handful of games using that card.
The second option there would be a double hitter, incentivizing creative deck building, diversifying decks being played and removing the incentives for trolling. This game is so close to being a good introduction, its just falling at the finish line.
The other Big problem is the Wildcard system. What ends up happening is that players build up hundreds of Common, Uncommon and Mythic Rare Wildcards, while having 0 Rare Wildcards. Largely because decks rely Heavily on Rare cards. And what ends up happening is those Mythic Rare drops that are handed to you feel more like a punishment than a reward. What the **** am I going to do with my 30th Mythic Rare Wildcard while I’m still at 5 Rares and need 40 of them for this deck I want?
Again, simple solutions are present. The simplest would be to remove the current Wildcard system and turn Wildcards into a number value. Common become worth 2, Uncommon 4, Rare 8, and Mythic Rare 16. That number value then can be spent to purchase any card. You can even play with the purchase value, being kinder with buying a Common needing only 1 point, and a Mythic only 8, or meaner with buying a common set to 4 points, and Mythic 32. Or anywhere in between. But with a number value, now every Wildcard is valuable, and those Mythic Drops feel good, because that could be enough to put you over the value of the deck you want to build.
Further on this note, Why The **** do you not get a Rare or Mythic Rare Wildcard for drafting a 5th copy of a rare card in Limited? That is an absolutely Disgusting practice. When I found out that I wasn't getting Rare and Mythic rare wild cards from rare drafting I nearly quit right on that one. I understand turning Common and Uncommon into "Vault Progress" you get so many of them in draft. But if a player wants to Weaken their chances of winning the draft by Rare drafting, the least you can do is give them an extra wildcard for their efforts. What the **** is wrong with you guys? Do you want a sustainable player base to milk whales or not?
The behavior of players around the 15 daily wins is turning the Standard Play queues into one of the most toxic queues in the game. You know there is a problem when the common wisdom of the game is "just play Ranked, you'll have an easier time." This stems Directly from the 15 Daily Wins quest. People seeking fast wins pile into Standard queue and grab fast aggro decks that win in 3-5 turns. However, that isn't all. Because the nature of the queue is fast games there are many players that opt for forcing a fast surrender. Roping every…
9 votes -
Disable enemy card hovering
Do you approve of the annoyance caused by an opponent constantly swirling there mouse over cards and highlighting / flashing / whatever you call it?
The feature has no value in the game.
Please add a switch to DISABLE MOUSE OVER FUNCTION that causes card animation.49 votes -
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
30 votes -
game crash
the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button
version : 2021.12.0.3961.902937
21 votes -
Ban Ugin
If Ugin hits the board the game is over. Literally impossible to play around for most decks.
157 votes -
Matchmaking Terrible
I have been spending this season testing your matchmaking system.
I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.
First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.
So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.
Then I went to mono white, and for 4 games in a row after winning my first one, I had mirror matches.
I did this many more times with many more decks, and it is ALWAYS the same. I have to play decks that are difficult for the one I am playing. At least a "good match", which is not realistic.
Moral of this story, dumb saps like me spend money on this game, but the matchmaking has recently taken the fun out of the game. This is the best way to lose patrons.
Why can it not be rated on LEVEL or a random matchmaking?
I have been spending this season testing your matchmaking system.
I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.
First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.
So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.
Then I went…
40 votes -
Unable to join event
Joined premier draft. Upon trying to join queue, i get "network error: unable to join event. please try again later." Persists after restart and reinstall
11 votes -
Network Error
Network Error on both Mac and IOS system dated 31 Aug 2021 from Canada. Gme start but when trying start a match of any kind an error appears, like Network error or unable to resign event. tried both with wifi and 4g, internet is working just fine
39 votes
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