MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9865 results found
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While playing, the game crashed because of bad alchemy interaction, , and lost a draft
I was playing the cube draft, nearly woned the match. I cast Emrakul, the promised end. At the next upkeep of my opponent, where I should play they turn, an interaction with an alchemy card he owned, didn't Let me choose an option. Beacuse of that, I couldn't make an action, si I Lost due to time, finally loosing the cube draft... I'm really sad about this. My mail is andirbustrio@gmail.com
2 votes -
bug - Kutzil, Malamet Exemplar - I attacked with healer's hawk with +1/+1 counter and did not draw w kutzil in play
bug - Kutzil, Malamet Exemplar - In a ranked match
I attacked with healer's hawk with +1/+1 counter and did damage to opponent
kutzil on the field untapped, no summoning sickness and nothing preventing abilities from triggering or extra drawExpexted result:
Triggered draw 1 cardActual result, nothing happened no card draw
1 vote -
New Starter Decks Not Being Added On Win
Starter Decks Not Being Added On Win
2 votes -
"Casting cost modified to" would be better if it displayed "Casting cost modified from"
Sometimes the original casting coast is important to know. Right now, the casting cost tip tells me what the casting cost is modified "to" which is visible anyways on the card itself.
The tooltip should therefore tell me, what the casting cost is modified from.2 votes -
Double saddle doesnt work
Hi team,
In the draft attached I have 2 Trained Arynx saddled. I attacked with both, but only one triggered a saddled. As a result I lost the Arynx and the match.
Could you please check what is going on?
Also, I would like to get a reimbursement for the draft as it cost me quite a lot
Thank you
1 vote -
draft card style
The ability to change card styles in a draft deck was removed, sealed doesn't have them at all! Additionally as with the last cube iteration, it does not respect favorited card styles (example parallax blood crypt and unfinity blood crypt, regardless if unfinity is favorited, it uses the parallax). Please fix either the favorite card styles functioning in draft and add card styles back to sealed!
5 votes -
Weird white screen after playing a game
After I played a game the screen overlay just turned like this and it won’t go back.
2 votes -
Frodo, Sauron's Bane not winning game as ability intends
In numerous games I have completed the necessary parts to trigger Frodo Sauron's Bane card effect but it does not trigger. These are;
- Have the ring tempt you 4 times
- Active Frodo's ability on that turn
- Inflict player damageI have lost 3 ranked games because of this. These are all on android and I am not sure if I can collect logs from this device?
I would highly appreciate your help, thank you!
2 votes -
bloomburrow makes the game feel rigged
There has not been one game that I have played since the update in standard that has felt like an enjoyable experience. Hasbro being greedy has destroyed this game, waste of time, absolute garbage. Hasbro has destroyed something that so many people loved, you all suck.
1 vote -
Didn't receive Renewal content
Didn't receive renewal rewards. I got the renewal animation, then a blank screen with the More button. I didn't see anything added to packs, or my collection.
1 vote -
Fix it so you don't get timed out for alllowing mulitple triggers to go off
I should not be punished for my enemy's triggers. Can you fix it so the timer does not count down during this action?
1 vote -
ドラフト
ブルームバロウのドラフトで、最初のピックしたら画面が暗くなり、ネットワークエラーになり動かせませんでした。待っても動かないし、ドラフト中だったので再起動を決断。復帰後は最初のピックカードと2枚のカードが自動で選ばれてました。
そしてドラフト中は選択したカードの説明等がクリックしても最後まで見れませんでした。
7時50分頃です
1 vote -
game crashed during draft
During a draft my match froze and I had to reboot the client to rejoin the game. By then my match had already moved to a state where I was going to lose
1 vote -
[BLB update] Android app won't load
Fresh install on Android, gets stuck after log in. Turns black, sounds keep going. Eventually sound stutters and it says I lost connection to server.
Can't log in on Android at all.
1 vote -
can't take mana from island during adversary turn
I had 2 mana left one green one blue and a pawpatch formation, I play this card in response to another and when I tap mana from my island I don't get any.
I've lost because of that when I had lethal next turn, please refond my draft...
1 vote -
Post match battlefield graveyards/exiled cards unviewable on Android
After the most recent app update
The graveyards and cards in exile can no longer be viewed on the battlefield, post match. Please fix soon.1 vote -
茨の騎兵で小道をライブラリーから出したの挙動について
茨の騎兵で小道をライブラリーから出したの挙動について
二面が選べてもいいのでは。
1 vote -
Game always crashes when nissa who shakes the world turns a land to a creature
Game crashes every single time nissa who shakes the world animates a land into a creature. it was annoying as ****, crashed probably 7 times in a single game. please fix
1 vote -
IOS Application Crashes
When you press play and then click on Find Match, the app crashes every time. Running IOS 16.7 with the most updated arena app.
1 vote -
Frozen arena game cause me to lose last draft match due to timeout
Lost real money cause of the gems. This game is so annoying and full of bugs. I'm just going to play something else. Please give me my money back.
1 vote
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